Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 21 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

86%
would recommend
to a friend

Customers are saying

Customers highly value the Symmetry Series Graphics Case's protective qualities, with many praising its ability to safeguard their phones from drops and impacts, and the raised edges protecting the screen. The case's snug fit is another frequently cited positive, ensuring a secure and aesthetically pleasing experience. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-21 of 21 reviews
  • Rated 1 out of 5 stars

    Otter box not top protection product it once was

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my daughters phone for Christmas thinking otter box was one of the top protection cases. She dropped the phone with case on and the glass on the back of her phone cracked. Not worth the money at all.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there Popcornmom,

      We are genuinely sorry to hear that your daughter's iPhone took a spill and emerged with this damage while under the watch of the Symmetry series. We perform extensive tests on the Symmetry to ensure that it will meet our high standards of protection, but unfortunately, every drop is subject to a multitude of variables, some of which are beyond our control, and we are unable to guarantee that all exposure to risk will be eliminated through the use of our cases.

      Although our warranty cannot be extended to your daughter's iPhone, we would very much like to send her a new OtterBox so that she can get a fresh start once her iPhone has been repaired. Please feel welcome to reach out to our friendly representatives at 1-855-688-7269, and they will set this up for her right away.

      Sincerely,
      OtterBox Customer Service Team OtterBox

Sponsored