Customer Ratings & Reviews
- Model:
- 77-96383
- SKU:
- 6603485
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Symmetry Series Hard Shell for MagSafe for Apple iPhone 16 for its protective qualities, sturdy build, and good fit. Users appreciate its lightweight design and solid grip. However, some customers have expressed concerns about the button responsiveness and the aesthetics and protection of the camera access cutout.
This summary was generated by AI based on customer reviews.
Perfect case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves this case, it looks great on her pink iPhone.
I would recommend this to a friendWorks well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice phone case and works well. Happy buyer.
I would recommend this to a friendTerrible design
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My screen has shattered 3 times next to the new camera button because this case does not fully go around the button. It is also uncomfortable to hold because of the gap in the case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case. We have taken your feedback to the company for future consideration.
- Cons mentioned:Button responsiveness
Button Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The side buttons started sticking after the first week.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Good price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good for the price and will work for want I need.
I would recommend this to a friend- Cons mentioned:Button responsiveness
Bad button covers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used otter boxes before but this one is not good. You can’t push side buttons on iPhone when cover is on, I do not recommend.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Don’t buy this as it has a design flaw!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beware, don’t buy this case! I have had great success with Otterbox phone cases in the past but this case has a design flaw. It does not completely protect the screen. After just two weeks, I cracked my protective screen in the spot where the case does not protect the screen. The crack soon had shards of glass coming off. Best Buy replaced the protective screen & credited me for the case. They helped me select a better designed case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you experienced an issue with your case. Please reach out to our Customer Service Team, as we are happy to assist with this situation.
Hopeful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but the light weight aspect of it makes me feel uneasy. So far so good though
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We hope you enjoy the amazing protection the Symmetry Series case has to offer your device. If any questions or needs arise, please feel free to reach out to our Customer Service Team and we would be more than happy to help!
Phone case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product that does it's job well Best Buy is quick and easy to work with
I would recommend this to a friend
