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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 196 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers highly value the Symmetry Series Hard Shell for MagSafe for Apple iPhone 16 Pro Max for its protective qualities and perfect fit, with many praising its sleek design and solid build quality. The case's color options and overall appearance are also well-received, along with its MagSafe compatibility and comfortable feel. While some find the buttons a little stiff, the case is not reported to add unnecessary weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 196 reviews
  • Rated 5 out of 5 stars

    Iphone 16 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would buy another one if needed to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for myself and I love it …. It’s very durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OK..But don't like the side gap

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice hardy case that is not bulky for the price. Not a fan of the cut out hole on the side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box with MagSafe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for MagSafe charging and like the durability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is protected and the lady who sold it to me was truly helpful

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect pink and very lightweight but trustee and protective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent slim case for my iPhone 16 Pro Max. I Would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like overall sustainability and looks. Best design

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well on my phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case. All of the controls are accessible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful case and wonderful quality. I highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because I needed a case for my new phone but I quickly bought a different one. I don’t like the cut out for the new camera button and also the mag safe sticker came off the case

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback regarding the new Symmetry Series. We have taken your feedback to the company for future consideration. OtterBox

  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case os very stable and i really recomendable people to buy this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otterbox product. This one also didn’t disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I loved!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulkiness

    Rated 1 out of 5 stars

    Great case just didn’t work for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t quite like was too bulky and made phone heavy but great protection overall

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We hope you enjoy the great protection the case has to offer. Please reach out to our CS Team by phone or via chat, and we are happy to help with any questions that may arise as you enjoy this product. OtterBox

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected…………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not full coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case has a great feel. Doent cover the area with new camera button and leaves edge of glass screen protector exposed. I’ve had 2 glass prtectoe break already (owned case 2 weeks). Otterbox, this is not acceptable!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Casey! We are so sorry to hear you are experiencing an issue with your case! Please reach out to our CS Team by phone or via chat, and we are happy to help with this, and if the screen protectors are OtterBox products as well, we can assist you with replacement of them via our great warranty! OtterBox

  • Rated 3 out of 5 stars

    Looks better in pictures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks better in the pictures. Not like at all. Sorry

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear the look of the case in person was not to your liking. Please reach out to our CS Team by phone or via chat if we can assist with any product questions! OtterBox

  • Rated 2 out of 5 stars

    Didn’t fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed like a good case but The case I got did not fit the iPhone 16pro.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this. OtterBox

  • Rated 1 out of 5 stars

    Not goo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case causes phone to overheat and also when case is on phone touch screen does not respond.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this! OtterBox

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