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Customer reviews

Rating 4.7 out of 5 stars with 84 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are delighted by the Symmetry Series Hard Shell case's excellent protection and great fit for their Samsung Galaxy S24+. Many appreciate the case's ease of use, attractive design, and good value. Positive feedback also highlights the camera quality and the ability of the clear case to showcase the phone's color. However, some users experienced issues with the included screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 84 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Trusted since 2012

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Otterbox cases since my 2nd smartphone (samy galaxy s2) mainly for the lifetime guaranty. The defender series was my go-to back in the day but, as phones have gotten bigger, I have slimmed down on the size of case. I find the symmetry series to serve me well since 2018. I don't drop my phone often, but when I have, there has never been any issues what so ever! The only gripe I have is the fact that they still haven't found a way to keep the frame of the clear cases from "browning"/becoming discolored.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The BEST PROTECTION your phone can have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection that you can affordably buy to protect the investment made in your new Samsung android phone. I love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WASTE OF MONEY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely hate this case. Ive only had it for 2 about 2 months and there are so many scratches on it. I take really good care of my phones. I dont just throw my phone around ,or put it in a purse or bag or drop it. I dont under stand where the scratches come from. My screen has no scratches at all. Also otterbox makes a lot of different styles and color cases for Apple but anly a few for Samsung. All of the Samsung cases are boring. The cases for S24 plus are awful. I purchased the commuter first and the silicone is loose around the edges with only 3 color choices. Symmetry colors are boring, especially the orange/peachy color. There are a lot of clear cases that are scratch and yellow resistant online that cost way less than this one. WASTE OF MONEY!!!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear that the Symmetry Series case is not to your liking. Please reach out to our CS Team by phone or via chat, and we are happy to help answer case questions or assist with finding a different style of case that may be more what you had in mind. OtterBox

  • Rated 4 out of 5 stars

    Protects well

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the thinness of the case. Will fit in purse or pocket without lots of bulk. Also zag screen friendly. This was my 2nd case like this. When I got new phone, had to get a new one. Unfortunately this particular one did not hold up as long and the rubber button that powers on the device broke so I had to push extremely hard to turn on phone. Had to replace after a couple of months, but I did get another one like it as I never had problem with 1st one I owned. It protects phone well, even when falling onto hard cement in garage.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 5 out of 5 stars

    My fave Otterbox Series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable. Sleek. Effective. This is what I wanted in a case. My phone is protected and I am happy. It's less clunky than the other Otterbox styles.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Go with protection!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Softer outer rim provided damping protection and good grip, hard transparent shell allows the phone's color choice to shine through, augmented with some "sparkle"

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung cell phone purchase at Burbank BBY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th Samsung phone. Resolution is great, camera is great with the normal, wide, and close up features. NIce size screen. I had fold phone prior to this and the lighter weight is more attractive to me. Best Buy agent was very helpful and process of buying phone and transferring all the data did not take as long as I thought it would take. I expect I will stick with Samsung and Best Buy for many years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Phone Saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and the right amount of sparkle. It was exactly what I need to keep my phone protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otters

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very strong case for a decent pice, I have dopped it multiple times. Without fail my phone is still like new

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Grandparent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to put on phone. Like clear to show phone cover.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 5 out of 5 stars

    Peek a boo… look at you!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It’s exactly what I was in the market for. It shows off the beauty of my Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, has a nice camera, is easy to use, and is a good size.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps phone safe and is at a pretty decent value. Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    So Far, It’s Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I am happiest about this cover is that the edges stick out above the phone. This means, that if I drop it, my phone won’t directly hit the ground because it is protected. My case on my old phone didn’t protect my phone, so the screen cracked each time it was dropped, even with the plastic screen protector on it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    good for light weight protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great seems to be able to protect phone more now with the flat screen vs curved

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 5 out of 5 stars

    Cell phone cover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solid product. Great protection for cell phone. Great design.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Phone Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it for my phone.. great design and protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung pLuusss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, style, and size of the phone Maybe not worth the price compared to any other modern-ish phone but I like it. Slowed down quite a lot with some apps seperately open which was a surprise considering they boast their processor and I dont use bigger apps than the next guy. But some software updates fixed that a bit I think.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend for sure. Very easy to use. And works amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox hard shell works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Otterbox case after I dropped my cellphone and had to have it repaired. The Otterbox works well. I should have bought it when I first bought my cellphone.

    I would recommend this to a friend
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