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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 222 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are delighted by the excellent protection and great fit this screen cover offers for their Microsoft Surface Pro devices. However, some users find the cover interferes slightly with the kickstand functionality and adds a bit of weight and bulk. A few also reported challenges with the stand's usability. Despite these minor drawbacks, the ease of use and protective qualities are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 222 reviews
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits well the surface pro 4 very well and provides ample protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Kickstand

    Rated 3 out of 5 stars

    Not Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection, however, I don't like having to partially remove my Surface form the case, leaving edges exposed, just to use the kickstand. I know making a case for the SP is tricky, but I think it could have been executed better.

    I would recommend this to a friend
  • Cons mentioned:
    Kickstand

    Rated 4 out of 5 stars

    Great Case, functional and visually appealing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case works as it's supposed to. Not too bulky but secure enough. The reason for 4 stars and not 5 is because the "kickstand" is hard to utilize with the case on, you almost have to take the case halfway off, however, it does keep the case on really snug so it's not THAT big of a deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great Cover for the Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cover an protection for the Surface Pro. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case for the Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, good fit and good protection. I always trust otterbox

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case because it seems very durable. The part that goes over the kickstand is definately stiff and difficult to use at first but becomes more pliable after use. The kickstand part also comes loose occasionally but is easily returned to position.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Overall nice case protection wise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case for protection, although I prefer the Kensington Black Belt 2nd Degree case for similar protection but better overall function and looks. Kensington Black Belt 2 case has an elastic holding strap on the back of the case, which I use frequently!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Kickstand

    Rated 3 out of 5 stars

    Bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect but very bulky haven't been able to get use to the kickstand release have to leave it open which lead to breaking of the kickstand but I purchased it for protection not comfort but love the keyboard cover

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Mamiof2,

      We are glad that this Symmetry is taking care of your Microsoft Surface Pro 4. We’re sorry that the kickstand did not go the distance though. Thankfully we can easily replace damaged cases through our warranty. Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up!

      Best,
      OtterBox Customer Service Team otterbox

  • Cons mentioned:
    Kickstand

    Rated 4 out of 5 stars

    Case from the future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of the case makes it look very futuristic. However the productivity of the case is still a work in progress. The kickstand does not completely fit into the case therefore causing problems when trying to open kickstand.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my microsoft surface pro 4 But like one reviewer said about the cord only goes in on way and also the usb drives don't fix all the way in to register; have to push and hold. It also protects the keyboard which I like.

    I would recommend this to a friend
  • Cons mentioned:
    Kickstand

    Rated 5 out of 5 stars

    Sweet Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should - a little clunky when using the power button (gotta push hard) and when deploying the kickstand. However, I use my Surface Pro 4 more as a ultrabook than tablet but a nice feature is being able to separate the keyboard and just toss the Pro 4 in my bag for short appointments.

    I would recommend this to a friend
  • Cons mentioned:
    Kickstand

    Rated 3 out of 5 stars

    Strong but inconvenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Otterbox without thinking because they have served me so well on my phones. I wish I had done a little research first. While the case is strong and definitely protects my Surface when it is fully attached, it has to sort of be attached and unattached on the bottom half to use the kickstand on the back. That means if the Surface gets knocked off the table while the kickstand is engaged, the Surface's bottom half and corners are not protected. I know now I would prefer a case that has it's own kickstand or some other method of using the kickstand that doesn't leave the Surface exposed to danger of damage.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Kickstand

    Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is sturdy, but as other reviewers have said, it impedes the kickstand a little. Worth it to me, may not be for everyone. It also makes it a little more difficult to stick the pen to the side, but not too big a deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great for anyone who works on the go, covers the Surface and the keyboard well

    I would recommend this to a friend
  • Cons mentioned:
    Kickstand

    Rated 4 out of 5 stars

    Great added support/protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -extra support/protection -like that it adds support to keyboard -cons: you have to unhook bottom half of tablet portion to use kickstand, can only use charger in one orientation- neither are deal breakers though

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Stand

    Rated 3 out of 5 stars

    Okay case...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case was nice but the Kensington is the best. It's too hard on this to they to force open the back stand. Just not easy to do and puts unnecessary stress on it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. I had dropped my surface leading me to need to get something in case of another accidental drop. This has done the job and it is not difficult to use. I would recommend it, as a matter of fact I already have to a co-worker who ran out and grabbed one as well.

    I would recommend this to a friend
  • Cons mentioned:
    Pen holder

    Rated 4 out of 5 stars

    Does the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits rather tightly but all the buttons and openings are in the correct spots. Only thing I found that wasn't good was the pen holder doesn't work to well in desk top mode. Works fine in tablet mode.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otterly Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case that is doing what it is supposed to do, protect my investment [Surface Pro 4]. I am always utilizing OtterBox protectors for my devices, that because I trust them to do the job.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk, Weight

    Rated 3 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was too big and bulky for my taste. I didn't like that it made it a little heavier as well. But as for the durability, it's good.

    I would recommend this to a friend
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