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Customer Ratings & Reviews

Your price for this item is $9.99
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The comparable value price is $49.99

Customer reviews

Rating 4.2 out of 5 stars with 117 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers have good things to say about the Symmetry Series Soft Shell's protection and clarity, with many appreciating how well it fits the Google Pixel 7 Pro. However, some customers noted concerns about the case's quality, specifically mentioning issues with the material and a tendency to become sticky or discolored over time. A few also felt the price was high for what it offered. While some found the case to be adequately slim, others felt it added more bulk than desired.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 117 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's suppose to do and looks good. Looks best on hazel but still looks good

    I would recommend this to a friend
  • Pros mentioned:
    Clarity

    Rated 5 out of 5 stars

    Phone Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers the edges as I expected. Was easy to install. It is very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    Skip this cade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case discolors badly in a year. It does protect your phone, but oddly the phone is abnormally dirty evertime you take it out the case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Snoop! We apologize that you experienced a discoloration issue with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Pros mentioned:
    Clarity

    Rated 5 out of 5 stars

    Fits well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's clear allows you to see the color of the pixel

    I would recommend this to a friend
  • Cons mentioned:
    Thickness

    Rated 5 out of 5 stars

    Tough, Durable and Well Made.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made. Tough. Durable. A little thicker than I hoped it would be, but I know it will protect my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers the phone pretty well and the buttons are clicky. I got it since the camera bar was starting to scratch

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case for this phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear case for google pixel 7 Pro. Fit is excellent and quality is great too

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    herter35

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case does the job and still shows off your smartphone

    I would recommend this to a friend
  • Pros mentioned:
    Clarity

    Rated 5 out of 5 stars

    You Search for a Phone Case Has Ended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's clear. It's a case. Phone protected and feels sexy in the hand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pixel 7 pro case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely yellows like all other clear cases, if you want to avoid that, go DBrand, but it has survived many falls and I don't use a screen protector

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Does its job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection at a high price but since not alot of option are available other than amazon, it is a decent option

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    This case has you covered, bring on the drops!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case, no frills with all the protection you expect from OtterBox

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t Keep

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case was cool but i ended up returning because i read some reviews that the case would turn yellow…

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Please know that we have an amazing warranty and we are happy to assist with any issues that occur with your OtterBox case! OtterBox

  • Pros mentioned:
    Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    Solid

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Itll get dirty over time but it will protect the phone perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    otterbox

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case, super protective and clean. got it for a friend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A bit slippery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little under 30 day review - The case seems to be holding up well, no noticeable yellowing of the case, but it does show a TON of fingerprints, and I am the type of person who is constantly washing my hands. Additionally, the plastic is a little bit slippery, so I do sometimes fumble to get it out of my pocket or when picking it up, which has caused me to drop it from a few inches when lifting it off the table or desk. I have not dropped it from height yet, so I can speak to its impact resistance.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Appreciate the 30-day check in on your experience with the Symmetry Series Clear case. Great to know there hasn't been anything aesthetically major going on, though we were sorry to hear you're struggling just a bit to keep those pesky fingerprints at bay. Unfortunately, it's not uncommon for there to be a need to put a little extra effort in wiping down a clear case versus a colored one.

      As for the smooth outer finish, we went that direction to help make for an easy grab from pockets and such. Hopefully, you'll become more accustomed to that as time moves on, but we do have some other models that would provide more grip if that's something you'd be more comfortable with. Just give our friendly Otters a call at 1-855-688-7269 with any questions, and we'll always be happy to talk shop!

      Best,
      OtterBox Customer Support OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's been doing its job of keeping my phone safe from drops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Pixel 7 Pro Pax review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best android phone in terms of speed on processing commands, its dast on downloading, user friendly. It has a remarkable camera and fast on charging. However the aspect of heating on excessive us and sometimes when charging requires attention

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits the phone well and I like the clear color.

    I would recommend this to a friend
  • Cons mentioned:
    Case quality
    Best Buy Employee

    Rated 3 out of 5 stars

    It was fine

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was okay. But it starts to feel greasy after a while.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are glad you hear that you were enjoying your Symmetry Series case for your device. We apologize that the texture of the case changed over time. We have a great warranty, and we would be more than happy to replace the case via warranty replacement for you. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox