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Customer Ratings & Reviews

Your price for this item is $9.99
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The comparable value price is $49.99

Customer reviews

Rating 4.2 out of 5 stars with 117 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers have good things to say about the Symmetry Series Soft Shell's protection and clarity, with many appreciating how well it fits the Google Pixel 7 Pro. However, some customers noted concerns about the case's quality, specifically mentioning issues with the material and a tendency to become sticky or discolored over time. A few also felt the price was high for what it offered. While some found the case to be adequately slim, others felt it added more bulk than desired.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 117 reviews
  • Rated 5 out of 5 stars

    LUV IT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great functional case for the pixel 7 Pro. I highly recommend this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ewot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With out this holder I couldn't hold the phone. The phone was so slim and slick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and feels good in hand,easy to keep clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing value. Great performance. Best camera. 100% recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best you can cut

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone case you can buy. Never had and issues with these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. Calabaza

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone and very happy that I choose BEST BUY - the greatest store ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No longer an iPhone guy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing and I have ditched the iPhone for this great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still clear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and a good price. I like it. So.far still clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel 7 Pro Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone case is durable and easy to put on as well as remove to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to, not too heavy or bulky. I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel 7 pro / buy it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone have felt great about all my pixels this is my first pro version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    case is sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    holds up well when. light weight. Pops on, nice clearish color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's a good case! I would definitely recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very picky with cases because I don't like bulky tank like cases or flimsy ones. This one is a good balance of both. It's thin but sturdy compared to other brands. The see through style is also clean. Overall, great case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Customer service was excellent Friendly fella

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my daughter phone. She loves it. Very durable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bulky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is does what it needs to do. Is on the bulky side and makes the buttons a bit difficult to use.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Great to know the Symmetry Series case is taking care of business on the protection side of things, though we were sorry to hear it was feeling just a bit too substantial for your taste. As for those side control button covers, sometimes they'll be a bit tight at the start, but you should begin to notice them easing up quickly with consistent use.

      Feel free to give our friendly Otters a call at 1-855-688-7269 if we can ever be of any assistance, and we'll get right on the case!

      Cheers,
      OtterBox Customer Support OtterBox

  • Rated 3 out of 5 stars

    Lose

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the case on my phone for awhile it has started to become loose on the phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      So sorry for any trouble you've had with the Symmetry Series case for your Pixel 7 Pro. We definitely want that case sitting nice and snug around your phone, so we understand your concern there. The good news is we have our fantastic product warranty in place to keep you covered when something unexpected like this happens. Just give our awesome Otters a ring at 1-855-688-7269 and they'd be more than happy to help get the ball rolling on your replacement case.

      Kindly,
      OtterBox Customer Support OtterBox

  • Rated 3 out of 5 stars

    Nice phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sturdy phone case. Wish there was more selection available.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so glad you are enjoying the Symmetry Series case for your Google Pixel 7 Pro device. We appreciate your suggestion for additional case options in the future. We will be sure to pass this along for consideration! OtterBox

  • Rated 3 out of 5 stars

    Decent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dirt & Dust get into case very easily, otherwise decent case

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Sorry to hear you've been struggling a bit with debris infiltration while using the Symmetry Series case. Since the port covers are intentionally left open on this streamlined model, the types of conditions the case is exposed to can certainly leave the door open for such things at those spots.

      If you're looking to cover those areas, our Defender Series Pro would be the thing to check out right here at Best Buy!

      https://www.bestbuy.com/site/otterbox-defender-series-pro-hard-shell-for-google-pixel-7-pro-black/6519734.p?skuId=6519734

      Best,
      OtterBox Customer Service Team OtterBox