Customer Ratings & Reviews
- Model:
- 77-80500
- SKU:
- 6422085
to a friend
Customers are saying
Customers express satisfaction with the protection offered by the Theorem Series case for the Microsoft Surface Duo. However, many customers cite issues with the case fit and adhesive, finding the design awkward and the adhesive unreliable for long-term use. Concerns were also raised regarding the pen holder, with some users reporting it interferes with device functionality.
This summary was generated by AI based on customer reviews.
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. Really love it. One of an kind! If you have the duo, you should really check out this phone case.
I would recommend this to a friendSimple Design, excellent protection
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that I can keep my Surface pen easily with my phone.
I would recommend this to a friendGood
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank goodness for my dog in the morning of the night
I would recommend this to a friend- Pros mentioned:Protection
Fits and made well. Can't bend device 360 though
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not many choices for Duo cases these days. I'd say it's a first gen case for a first gen device. Made well, looks professional and moleskin like. I don't carry small surface pen but if you do, it's placement in built in case loop will block access to fingerprint reader. It's a little tight as it is to get thumb to reader with case so I set up index finger for ID and it works well. As said, big thing is you can't rotate screen back 360 degrees with case and adhesive makes it impractical to remove case for that use. I use earbuds any way so I'm living with it. Need something to protect the Duo and this does so to a greater degree than the bumpers.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Theorem Series case! We appreciate your feedback about rotating your device, and we'll be sure to get it passed up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to share your experience with our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team