Customer Ratings & Reviews
- Model:
- 77-90461
- SKU:
- 6514688
Rating by feature
- Value
Rating 3.2 out of 5 stars
- Quality
Rating 3.1 out of 5 stars
- Ease of Use
Rating 3.5 out of 5 stars
Customers are saying
Customers have good things to say about the protection offered by the Thin Flex Series Carrying Case for Samsung Galaxy Fold4, noting its ease of use. However, many customers reported issues with the case's fit and build quality, citing concerns about the case's tendency to detach from the phone. The adhesive used to secure the case was also frequently criticized for its poor performance. Some customers also expressed concerns about the case's design and value for the price.
This summary was generated by AI based on customer reviews.
Nice case not bulky
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and slim which is great for this phone. The only negative is that the adhesive lining becomes ola so it no longer aticks well and the top case cover will slide off easimy without it. I should adding some eztra adhesive strips with the case in tge future.
I would recommend this to a friend- Cons mentioned:Adhesive
Samsung Galaxy Fold4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No protection for the entire phone and case continues to come off constantly.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! We're very sorry to hear the Thin Flex Series case wasn't what you were expecting. You're correct to say this case doesn't include a cover for your device's screen, but we've thoroughly drop tested and confirmed it meets the military standard. You can also pair this case with our trusted Alpha Flex screen protector if you're looking for that 360 degree protection. As far as that top piece goes, you should be able to simply slide it back into place if it slips off a bit. We appreciate your feedback on this case though and we'll be sure to share it with our design team for you. Please feel free to give our friendly Otters a call at 1-855-688-7269 with any questions or concerns.
Warm regards,
OtterBox Customer Service Team
Top case is too thick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The top case is thick i have a hard time texting need to open the phone so i can text better and access my apps.
No, I would not recommend this to a friend- Pros mentioned:Protection
samsung fold case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case will really protect your phone, i own the samsung case for this phone but it snap on the side because its plastick this one is rubber on the side so it's perfect for me.
I would recommend this to a friend It works for now
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a case like this one in pacific blue I was not impressed the first time and did not want to buy this one but at the time I was looking for a phone case because my last one broke from wear and tear and the store in Bangor ME only had this one at that time. Its better than nothing.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, James! We hope that the Thin Flex Series case grows on you with time and with use to protect your device. Should any questions or issues arise with the case, please give our CS Team a call at 1-855-688-7269 and we are happy to help!
Otterbox for Z Fold4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although at first this case seemed good, in a short amount of time the tape strip on the side of the front piece lost it's stickiness and now no longer stays in place. I do not recommend. Spend the extra money for good one and avoid the hassles. Gerri K
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Gerri! WE are so sorry to hear that you are experiencing an issue with the adhesive portion of your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Overall good case
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case wasn't originally what i was looking for. I thought it was all black with a hint of purple. The case is actually clear and the purple is a lot brighter in person. More girly than manly.
I would recommend this to a friendStrong, but way too bulky
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is probably durable enough but it is WAY too thick and especially the left side of the outer screen when folded, it is raised up so much that if you try to touch something on the left side of the screen you won't be able to. Much too clunky, get a Samsung official case, for the price I recommend the leather one.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there! We're so sorry to hear the Thin Flex Series case wasn't quite what you were looking for. We appreciate you taking the time to share your thoughts on this case with us and we'll be sure to pass your feedback on the case materials along to our design team for you. Please feel free to give our customer service team a ring at 1-855-688-7269 with any questions or if you'd like to chat about this case further.
Best,
OtterBox Customer Support
Its ok.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expected more from an otterbox, but if youre in a pinch it will work.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there, Chris! We're very sorry for any disappointment you might have experiences with the Thin Flex Series case for your Galaxy Z Fold4. We sincerely appreciate you taking the time to share your thoughts on this case with us though. Please don't hesitate to give our customer service team a call at 1-855-688-7269 with any questions, concerns, or if we can be of any additional help to you.
Warm Regards,
OtterBox Customer Support
- Pros mentioned:Protection
Superior protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually works better than expected. Dropped my fold down half flight of stairs and it came out unscathed. Highly recommend.
I would recommend this to a friend - Cons mentioned:Price
protection
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.well all the equipment's must have a protection and more this one is a little expensive, this are working fine, is a good one
I would recommend this to a friend - Pros mentioned:Protection
Best folding phone case out there
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's works well and protects the phone better than any other folding phone case
I would recommend this to a friend - Pros mentioned:Protection
fold 4 case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good case ,will get more look like it gave good protection....
I would recommend this to a friend Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with it - the top cover is not very secure.
No, I would not recommend this to a friendPhone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy and holds perfectly to the phone. Only issue is the front cover is a bit too thick making it difficult to use the screen edges.
I would recommend this to a friend- Cons mentioned:Adhesive
Case review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed with this item. The adhesive to help keep the case on came off right away. My thing is how can you use adhesives for the front part of the case, but the back will just snap on?
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! So sorry to hear the Thin Flex Series case wasn't what you were expecting. That adhesive strip is included to help hold things securely in place, but we apologize for any trouble you had with that piece there. We understand that you expect better from your OtterBox case. We appreciate your feedback on this case though and we'll be sure to share it with our design team for you. Please feel free to give our friendly Otters a call at 1-855-688-7269 with any questions or concerns.
Kindly,
OtterBox Customer Support
- Pros mentioned:Protection
Light and durable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Should have bought these before buying Amazon case covers.
I would recommend this to a friend - Pros mentioned:Protection
Phone Protection
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case does it job and that works for me when it comes to protecting my phone.
I would recommend this to a friend - Cons mentioned:Fit
Z 4 phone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case do not support or protect the phone its too flimsy and do not stay on the phone i like the color but product no good
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Brenda! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
- Pros mentioned:Ease of use
Zfold 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well. Fitbmy samsung zfold 4 and was easy toninstall.
I would recommend this to a friend