Customer Ratings & Reviews
- Model:
- 77-90907
- SKU:
- 6515366
Rating by feature
- Value
Rating 3.2 out of 5 stars
- Quality
Rating 3.1 out of 5 stars
- Ease of Use
Rating 3.5 out of 5 stars
Customers are saying
Customers have good things to say about the protection offered by the Thin Flex Series Carrying Case for Samsung Galaxy Fold4, noting its ease of use. However, many customers reported issues with the case's fit and build quality, citing concerns about the case's tendency to detach from the phone. The adhesive used to secure the case was also frequently criticized for its poor performance. Some customers also expressed concerns about the case's design and value for the price.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Fit
Case
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case fell off easily. Poorly engineered. Has room for improvement
No, I would not recommend this to a friend - Cons mentioned:Case quality
Great case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case so far,way better than the samsung branded case for the Z fold 4
I would recommend this to a friend - Cons mentioned:Fit
Waist of money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left side doesn't stay on. Always coming off. One side stay on and looks good but the other side Always seems to have trouble staying on. Waist of money.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! So sorry to learn about your discouraging experience with the Thin Flex Series case for your Galaxy Z Fold4. We understand that you expect more out of your OtterBox. If that top piece slips off a bit, you should be able to simply slide it back into place. We sincerely appreciate your candid feedback though and we'll be sure to shoot your thoughts up the ladder to our design team on your behalf. Please don't hesitate to give our friendly Otters a call at 1-855-688-7269 with any questions, concerns, or if we can be of any additional help to you.
Best,
OtterBox Customer Support
- Cons mentioned:Price
NOT WORTH THE MONEY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the frame on the cover screen kept falling out, will be returning this, way over priced as well...
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Judy! We’re so sorry to hear about the trouble with your product! If you still have the product, please reach out to our CS Team by phone or via chat! We are happy to help with this and any problems you may be having!
- Pros mentioned:Protection
I like It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Protection for phone does make using outer screen a bit more difficult to text with
I would recommend this to a friend - Pros mentioned:Ease of use
Fold4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very enjoyable device, easy to use and very satisfying to open
I would recommend this to a friend - Cons mentioned:Fit
No good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money case falls off won’t stay on phone …………
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that you are experiencing an issue with your Thin Flex Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
- Cons mentioned:Case quality
Waste of Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap plastic. Started to fall off phone within days. Completely worthless case.
No, I would not recommend this to a friend - Pros mentioned:Protection
Cell Cover
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protects phone, feels slim and looks and works great!
I would recommend this to a friend - Pros mentioned:Protection
Great looking case and good investment for your ph
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone case! Protected my phone the 1st day that I bought it
I would recommend this to a friend - Pros mentioned:Protection
It protects everything
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It's protected my phone well so far!
I would recommend this to a friend - Pros mentioned:Protection
Phone case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it protect my phone when i dropped and looks cute
I would recommend this to a friend Great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love using this nice phone......... ................
I would recommend this to a friendBulky.. but gets the job done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone feels very secure in this case. It is very bulky, though
I would recommend this to a friend- Cons mentioned:Fit
Usually impressed by OtterBox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Front Cover WILL NOT stay on the phone. The cover comes undone with every movement. There is no secure connectivity to the phone
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there! So sorry to hear the Thin Flex Series case wasn't quite what you were hoping for. We get how that can be a bit disappointing, especially since you've used OtterBox cases in the past. As far as that top piece goes, you should be able to simply slide it back into place if it slips off a bit. We appreciate your feedback on this case though and we'll be sure to share it with our design team for you. Please don't hesitate to give our CS team a buzz at 1-855-688-7269 with any questions or if you'd like to discuss this case further.
Warm regards,
OtterBox Customer Support
Case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product love it nice nice nice giys go buy it
I would recommend this to a friendMy case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality case ,wish it had hinge protection , Otterbox has always been my case to uy!
I would recommend this to a friendWorst fold 4 case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not designed appropriately for this device...the fro t guard constantly co.es off
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that you are experiencing an issue with your Thin Flex Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
- Cons mentioned:Adhesive
Otterbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adhesive doesn't work well. Otterbox falls off. Will have to spend additional money on a product that usually is one of the best.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .You're not wrong to expect the Thin Flex Series case to stay properly in place on your Galaxy Z Fold4—especially if you've made use of the adhesive strips on the inside of the frame—and we're sorry that you've had such trouble with yours.
Fortunately, we've got a great warranty that will help to get you set up with a brand-new replacement that is sure to dial things in for the long haul. Just give our friendly Otters a call at 1-855-688-7269, and we'll be glad to help get one in the works!
Happy Holiday Season,
OtterBox Customer Support
- Cons mentioned:Adhesive
ZFold 4 otterbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design. Adhesive isnt the best. Case comes loose after a few weeks of use. Will have to buy double sided adhesive/tape to fix.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thanks for the heads-up on the poor adhesion you've noticed with those strips on the inside of the Thin Flex Series case. That wasn't anything that gave us cause for concern during our internal testing, so we're feeling optimistic that a brand-new warranty replacement case will keep everything properly dialed in for the long haul.
If you'd prefer that to the double-sided tape fix, just give our friendly Otters a call at 1-855-688-7269 and we'll be glad to help get one in the works!
Happy Holiday Season,
OtterBox Customer Support