Customer Ratings & Reviews
- Model:
- 77-98216
- SKU:
- 6632924
Rating by feature
- Value
Rating 2.7 out of 5 stars
- Quality
Rating 2.5 out of 5 stars
- Ease of Use
Rating 3.1 out of 5 stars
Customers are saying
Customers have good things to say about the protection offered by the Thin Flex Series case for Samsung Galaxy Z Flip7, with comments praising its ability to safeguard the phone. However, some customers reported issues with the case fit, noting that it did not always stay securely on the phone.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Fit
Doesn't fit Flip7 and it cracked after 1 month.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The flip 7 case does NOT fully fit the phone so it cracks in a month or so. Don't waste your time or money. I know it is a defective design or manufacturer error because the otterbox Flip6 case works great after over a year and is not loose on the phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
- Cons mentioned:Adhesion, Durability
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst case ever. No hinge protection, the adhesive to hold it onto the phone wears off and the case will literally slide up and down. And today the thin, little top bar that connects to the side broke off out of the blue....didnt drop it or anything. Horrible product from otterbox.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear about the trouble with your product. We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
- Cons mentioned:Adhesion, Durability
Otter box cant fold
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fell apart and doesnt really adhere to the phone. Your better off going on amazon and looking at alternative providers they have better cases
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
- Cons mentioned:Fit
Unfortunately its not worthy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case looks nice, but for some reason one side of the case kept popping off the phone. I had to return it in less than a week, unfortunately. I expected Samsung to have the best case for my phone since they created the phone itself.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are glad to hear that the retailer helped with this issue.
- Cons mentioned:Durability
Broke 1st week
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failure top lens end bottom left. Then need to reinforce corners or change top design bottom well designed would give it a 4 star reduction for impact cushioning. Will try to replace it with something else. Not recommend it because of durability issues.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.
- Cons mentioned:Fit
Otterbox Case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case but if you have a screen protector installed on the front the case won't fit right
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Discover premium screen protection from OtterBox—crafted to keep your device safe while looking its best. Explore our full range now on the OtterBox website. For detailed case compatibility and feature information, simply scroll to the bottom of each product page.
- Cons mentioned:Fit
There are better cases somewhere else
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I rarely leave reviews but this case genuinely isnt a good fit for this phone. The top part to protect the sides doesnt latch on completely and at certain time's just comes off. For a moment i thought I got the wrong case however after replacing it I realized thats just how it is. Ive purchased cheaper cases that do fit well. $60 for a case that barely fits is not worth it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
- Cons mentioned:Durability, Fit
Dosent fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case does not fit the phone properly.And falls off in my hand or my pocket.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
- Cons mentioned:Durability
Galaxy z flip 7
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had it for less than a month and on the first drop the case broke. Pricey for the quality you get.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
What Otterbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst case Ive ever purchased. Finger print sensor is almost totally unusable. Back portion of the case constantly slides off the phone dispite it having stickers to hold it in place. Stickers dont stick to the phone. Otterbox really has lost its quality in recent years ans still charges $60 a case. Dont waste your time or money with it. Get a spigen case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback regarding the Thin Flex Series for Samsung Galaxy Z Flip7. We have taken your feedback to the company for future consideration.
- Cons mentioned:Fit
disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good case it slides off a lot even though it protects it also bulky that it blocks the finger scanner for the cost its way too much.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
- Cons mentioned:Durability
Otterbox thin flex for galaxy z flip 7
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was trash for me it broke in 2 weeks and i didnt even drop it probably due to it being thin. I bought a $25 case from amazon and it has lasted longer then this otterbox.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
- Cons mentioned:Adhesion
Outter box flip 7
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its not a bad phone case. They havent released many flip 7 cases so. The adhesive on the bottom is pointless the bottom piece sides off all the dang time. The top seems to have no issues.
I would recommend this to a friend Did not like
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like this case because it slips off easily.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
bad otter cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This doesn't stay on and is very slick to hold. I returned it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.
- Cons mentioned:Fit
Grace
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case didnt fit properly on the right side of the case where the screen is. So everytime I would press my volume buttons or power button it would lift
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
It broke.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke. The plastic on the top cover slid and snapped at the corner when i put my phone in my pocket. Which then made it consistantly fall off.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Not the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it would be good protection but bottom piece keeps popping off. It protects it but the popping off makes the phone vulnerable
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Delilah! We're so sorry to hear about the trouble with your product. We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Slide over case without middle folding area protec
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case does provide a good protection except the folding area. Its more of a slide over case. Overall, i am satisfied with it.
I would recommend this to a friendwhat I was looking for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.what I was looking for and you had it in stock. thanks
I would recommend this to a friend
