Customers often highlight the ease of use, power, and compact size of the 1.2 Cu. Ft. 1200-Watt Countertop Microwave Oven with Inverter Technology. Many also appreciate its value and performance for the price. However, some users found the child lock feature difficult to use. Overall, the microwave receives positive feedback for its functionality and size.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 177 reviews
Pros mentioned:
Instructions, Value
Cons mentioned:
Child lock
Rated 5 out of 5 stars
Love my Panasonic
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was a great value for the price. Instructions on how to use good. Cooking, defrosting, reheating my coffee....all good. Haven't had a problem with anything that I have nuked. Only problem, which I only consider a "tiny" one is with the tab at the bottom right that opens the door takes some presure, which makes the Microwave move a bit on the tile counter top.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M
Rated 5 out of 5 stars
A Decision Well Made
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed a microwave to replace my 14 year old Kenmore microwave which after years of great, dependable service had now gone to microwave heaven. Panasonic was highly recommended online, so I decided to give it a try. I loved the large size, the various functions provided, and the reasonable price tag. After several weeks, I can say that I made the right decision. I am very much pleased with its look and performance, and I highly recommend it to anyone seeking to buy a microwave.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Hi Dian! Thank you for your 5-star review! It is great to know that the size, functions, and value all hit the mark for you. We truly appreciate your recomendation and are thrilled to have earned your trust! We hope you will enjoy many more years of dependable service and satisfying meals with your new microwave! -C
Rated 5 out of 5 stars
Good purchase
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great microwave and it does what it’s supposed to do. No issues. The only thing I don’t like is when it’s finished you have to press zero to unlock the door so you can open it. Other than that, it’s great.
No, I would not recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you for your review. We're glad to hear the microwave is working well for you and meeting your expectations. Please note that the door lock function can be turned off by pressing Defrost, then Timer and then Popcorn within 10 seconds. - S
Rated 5 out of 5 stars
Better than LG
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought an LG a year ago and barely heated the food. What should've taken 30 seconds took 2 minutes. This microwave is quite the opposite, in a good way. What should take 30 seconds takes just that ans it's hot.....very satisfied!!!!!
The LG was the same wattage and slightly smaller.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Hi! Thank you for your excellent feedback, it is much appreciated! We're so glad to hear that our microwave is delivering the performance you were looking for, quick and efficient heating that actually gets the job done. It’s great to know that it’s heating your food to the perfect temperature in the time you expect! Enjoy the convenience and speed! - S
Rated 5 out of 5 stars
Soundsgood
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Microwave works great,looks good,and is easy to clean. The sound it makes when it is done is not loud and obnoxious. Its actually very pleasant compared to my old Microwave, and that is important to my quality of life.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Hi there! Thank you for the 5 star review! We love hearing that our microwave fits seamlessly into your kitchen life, working great, looking good, and even sounding pleasant! It’s amazing how those little details, like a gentle finish tone, can make a big difference in everyday comfort. Thanks for sharing how it’s enhancing your quality of life! - F
Rated 5 out of 5 stars
Pick me
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great purchase works well. Has a lock button every time you start the microwave and have to click the button to unlock the door. I’m guessing it’s a safety feature. Takes awhile to get used to. Overall good microwave.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Hello Michael, we deeply appreciate that you took the time to provide us with your feedback! We're glad to hear that your purchase is working well overall. Yes, the lock feature is indeed a safety feature designed to give you added peace of mind, though we understand it might take a bit of time to get used to. Please note that it can be turned off by pressing Defrost, then Timer and then Popcorn within 10 seconds. We appreciate your patience and are thrilled that you're happy with your microwave. Thank you for your thoughtful review! -C
Rated 5 out of 5 stars
It rips
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a little fancy for me, but it does rip and gets the job done a lot better than my old one. It was nice seeing in store too thank you.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Hello Lori! We love that it’s getting the job done better than your old one, sometimes a little fancy is a good thing! Glad you enjoyed seeing it in store too. Thanks for choosing us and for the 5 stars review! - F
Rated 4 out of 5 stars
Very good. Don't like the child safety lock.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A very nice microwave.
Pros: You can set the exact minutes & seconds of the food you wish to cook.
Cons; Has a child safety lock. You can disable it, but if you lose power, it resets and will have the child lock back on again. So keep the instructions handy to alway know how to disable the child saftey lock feature.
Also pressing the numbers... Appears you have to be spot
on perfect when you press them or it won't accept your input.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
We’re grateful for your 4-star review! Your feedback is important to us and helps us strive for even more. Thank you so much for sharing your experience with our product! Your feedback helps us improve our product for everyone. -C
Rated 4 out of 5 stars
Great microwave
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great microwave, don't love the auto lock function but otherwise good purchase
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Hi Stephanie! Thank you for sharing your 4-star review with us! We're glad to hear that you had a positive experience overall. Please note that the door lock function can be turned off by pressing Defrost, then Timer and then Popcorn within 10 seconds. - S
Rated 2 out of 5 stars
Not level and not square
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We just bought this microwave today. Upon getting it home and out of the box we realized it was damaged (large dents on top and side). So back to Best Buy we went to return. We exchanged for another of this same model. We get the new one home. No denting, but something is off. The door does not align with the control panel and appears crooked. The door does open and close fine, so that appears to be cosmetic. The stainless steel wrap as i will call it does bulge out slightly at the top, again really appears to be cosmetic. The most annoying thing is this one does not sit level on the countertop. It wobbles when you open or close the door or touch it. The original one with the dents did not do this, nor did our old microwave so no it is not our countertop it is the microwave. Tired of driving back and forth 30 minutes each way to Best Buy, we stuck a rubber foot on the bottom of the microwave to level it and decided to live with this one. It gets two stars because it is functional. But $200 is way overpriced. Nothing about the microwave is square and it looks cheap and janky because of the misaligned door, bulging stainless steel wrap, and unlevel footing. We recommend picking a different brand given the issues with the 2 out of 2 we brought home today. These clearly have some design problems.
No, I would not recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you for sharing your feedback, and we sincerely apologize for the issues you've encountered with your microwave. We understand how frustrating it can be to receive a product with cosmetic and functional defects. While the microwave is designed to be fully functional, we regret that it didn't meet your expectations. We value your input, and we will pass along your concerns regarding the door alignment, stainless steel wrap, and the leveling issue. Please note that products purchased new from authorized retailers come with a manufacturer’s warranty. We recommend seeking professional assistance from one of our authorized service centers. -C
Rated 5 out of 5 stars
don’t think about it, take it
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it, it’s súper good, I’ve been using it for several months and I feel like I made the right choice…
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Hi there! Your 5-star rating brightened our day! We’re thrilled to hear that you’re loving the product and that it’s been a great choice for you over the past few months. - S
Rated 5 out of 5 stars
Works Great and it’s quite
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fits and works perfect. Very happy with our purchase
I would recommend this to a friend
Brand response from Panasonic Team
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Hi Adri! Thank you for the great review! We’re so glad to hear the microwave is a perfect fit and working well for you. We appreciate your feedback and are happy you're happy with your purchase! - S
Rated 5 out of 5 stars
Great purchase
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quiet and spacious and easy to clean on the inside
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Hello, Johnna! We are thrilled to have you as part of the Panasonic family. Thank you for sharing your kind words with us. We look forward to hearing from you again soon! -C
Pros mentioned:
Power, Value
Rated 5 out of 5 stars
Beat features for the money. Heats quickly!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm a fan of the Panasonic Inverter technology. I bought this for my elderly Mother-in Law, Her older Panasonic microwave still ran fine, however after many years of use, it began to show its age cosmetically. This one is similar in design so she was happy she didn't have to relearn the buttons. It has an interior light that some have complain is too dim. Compared to no light in the previous one, this light is an added bonus. We find it sufficient to determine if something is bubbling over or not.
This oven heats things very quickly! The features are plentiful, and are easy to understand and operate.
There are two child safety features on this. One prevents a child from inadvertently starting the machine, and the other prevents a child from opening the door and possibly scalding themselves. They are both easily disabled. Deactivate door lock by pressing Turbo Defrost, and then quickly pressing Popcorn. A long beep means success! To reactivate, use the same sequence or just unplug and plug back in. The oven start function is disabled by pressing Stop/Reset button 3 times in a row. To enable, press Start 3 times in a row. In summary, we are very pleased with the performance, features and price of this microwave.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
We deeply appreciate you took the time to provide us with your feedback! We are happy to hear that your mother-in-law is satisfied with the product, all the features and settings it has to offer. We hope she will keep enjoying the microwave for many years to come! - S
Pros mentioned:
Power, Size, Value
Rated 5 out of 5 stars
Will not overcook your food!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a powerful microwave for its size, and I love the fact that it does not take up a lot of counter space. It also has this new technology that monitors the temperature while reheating and doesn't allow your food to overcook! Definitely a great value!
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you for taking the time to provide us and the community with your thoughts! We appreciate the five stars and are happy to hear you like the product. - S
Pros mentioned:
Size
Rated 4 out of 5 stars
Good replacement
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Replaced a lower wattage microwave and so far so good. Heats up food, etc very well. Good size. Does show prints more than I would like for it to and a light up display would have been 5 stars.
Otherwise it's a good purchase and I'd recommend or buy again
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you for sharing your 4-star review with us! We're glad to hear that you had a positive experience overall. - S
Pros mentioned:
Ease of use, Power, Size
Rated 5 out of 5 stars
Great microwave
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for my mother for her small kitchen. Nice and compact but still powerful and easy to use.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C
Pros mentioned:
Ease of use, Size
Rated 5 out of 5 stars
Excellent microwave
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm very pleased with the Panasonic microwave. It is a good size, but leaves about 7" of counter space in front. The oven operates easily and efficiently with a rotating turntable and the inner surface is easy to clean. I appreciate the sensor cook and defrost features.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you for taking the time to provide us and the community with your thoughts! We appreciate the five stars and are happy to hear you like the product. - S
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
5 star microwave
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This microwave works well and is easy to use. It beats my Hamilton beach that died after 2 years of use by far! It microwaves food fast has a nice large plate and lots of space on the inside! I also love the reheat function with the sensors
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -C
Cons mentioned:
Child lock
Rated 5 out of 5 stars
Panasonic Microwave
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The wife uses this more pro's it heats stuff great, looks nice, LED interior lite . Con's its very loud , I don't like the door has a lock so you cant just pop the door open. the lock is #0 even if its done cooking you need to unlock the door
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M