Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $204.99
The comparable value price is $239.99

Customer reviews

Rating 4.4 out of 5 stars with 289 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, power, and compact size of the 1.2 Cu. Ft. 1200-Watt Countertop Microwave Oven with Inverter Technology. Many also appreciate its value and performance for the price. However, some users found the child lock feature difficult to use. Overall, the microwave receives positive feedback for its functionality and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 289 reviews
  • Pros mentioned:
    Power
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Good price, good size, good power good buy!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this unit, I have found that i usually cook items for 30 sec. less than what frozen dinners suggest, I never cook at the full minutes the directions request. Things will over cook and get a little dry. This is a 1200 watt unit that seems to cook very even. What I found that is annoying is the buttons require extra push to activate if the unit is just sitting on the table or counter it will slide everytime you push a button. Not a deal breaker for me I have mine with the back against the wall and it doesn't move. Good price good size good power good buy!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Kenny! Thank you for sharing your detailed experience. We're glad to hear you're happy with the microwave’s performance, especially its even cooking and overall value. We appreciate your note about the button sensitivity and sliding, helpful feedback that we’ll keep in mind for future improvements. It’s great to know the unit is working well in your space. - S Panasonic

  • Pros mentioned:
    Ease of use, Overall performance, Size

    Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave. Works well, easy to use, just the right size.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    awesome machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as expected. Has even more features than I realized. Lock out function is awesome if you have small children, and just as awesome that it can be disabled if preferred. Sleek design. Would definitely recommend!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for the fantastic review! We’re thrilled to hear the microwave is exceeding your expectations and that the extra features, like the lock-out function, are hitting the mark. It’s great to know the sleek design and versatility are making a difference in your kitchen. We truly appreciate the 5-star recommendation! - F Panasonic

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works well. I find the sensor cooking tends to make food too hot at times and I dont like having to push an extra botton to open the door

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your feedback! We’re glad to hear that your microwave is working well overall. We appreciate your comments about the sensor cooking and door button, and we’ll keep them in mind as we continue to refine our products. - F Panasonic

  • Pros mentioned:
    Power
    Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    REALLY FRUSTRATING TO USE

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is powerful and cooks the food nicely. I hate it, though, because the control buttons are absolutely frustrating. Even after unlocking the child safety locks, it is still very hard to use the input buttons for setting the cooking time. Sometimes, after it's just finished cooking, you can immediately input another timer, then other times you can't. You're forced to clear it before using it again. Also, the buttons are very hard to push. Not worth the frustration if you ask me.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for sharing your honest feedback. We’re glad to hear the microwave’s power and cooking performance meet your expectations. We also appreciate your detailed comments about the control buttons and usability challenges. Your experience is important to us, and we’ll take your insights into consideration to help improve future designs. We hope with time you’ll find ways to make the controls work more smoothly for you. - S Panasonic

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Nice micro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like except child proof lock. Means extra button gotta hit to open, & learn how to disable. To old to learn more. Microwave is Great otherwise.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for sharing your feedback! We understand that the child safety lock can feel like an extra step. Starting March 2024, microwaves are required by federal law to include an electronic door lock to prevent accidental use and ensure safety. The good news is the lock can be turned off by pressing Defrost, then Timer, then Popcorn within 10 seconds. We’re glad to hear you’re enjoying the rest of the microwave’s features! - S Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Stylish Large-Capacity Microwave Oven

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For us, the Panasonic Brand has always had a good reputation for quality and reliability. Many of our previous Panasonic appliances (TVs, audio-video equipment, etc.) had lasted many years. So, when our trusty old small Kenmore microwave oven started having issues (after 10 years!), our first choice to replace/upgrade this was a Panasonic. From several models available, we chose this one for its reasonable price (even better, with an "open-box" one in excellent condition), simple but stylish stainless steel looks, and its large 16-inch turntable (our old one was only 12 inches). It's only been over a month, so it's too soon to tell how long it would last. Cooking/heating quality is excellent so far. Hopefully, Panasonic does not disappoint us with this unit.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Rod! Thank you for your loyalty! We are so grateful for your 5-star review. We are glad to hear that you are enjoying the product. . We hope it continues to meet your expectations for years to come. - S Panasonic

  • Cons mentioned:
    Child lock

    Rated 4 out of 5 stars

    Works well, but child safety feature is a problem.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a very good unit. Everything I have used it for has turned out well, and the inverter technology does indeed seem to make a real difference when thawing seafood and frozen kimbap In terms of eliminating cold spots. I've had two issues with this microwave, Both of them fairly minor. 1) The control panel could really use either backlighting or more contrast in the background and labeling colors. I have found it to be rather difficult to make out the labels on the keys unless I really get close to it. 2) The child safety feature is very annoying, and there doesn't seem to be any permanent way to disable it. I don't have any kids around the house, so there's no real reason I should need to jump through hoops to prevent my non-existent kids from getting injured with the microwave. But the instructions provided for disabling this lock don't work. They will work for one or two uses and then revert to a locked state! I've done it repeatedly, and the same thing keeps happening. Admittedly, getting around the lock is not that big a deal and just requires one additional key press, but this really strikes me as a solution in search of a problem. Aside from the east, I find this unit to be far superior to my old one, and am very glad that I purchased it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Kevin! Thank you for taking the time to share a detailed 4-star review. We truly appreciate your insights! We're delighted to hear the inverter technology is delivering great results, especially with more delicate items like seafood and kimbap. It's always rewarding to know our products are making a noticeable difference in everyday use. We also appreciate your feedback on the control panel visibility and child safety lock. You've raised some valid points, and we understand how these features might be less helpful in a household without children. Your comments help us refine future designs to better meet a variety of user needs. We're glad to hear you're overall pleased with the unit, and we hope it continues to serve you well for years to come! - F Panasonic

  • Pros mentioned:
    Noise level, Power, Size

    Rated 5 out of 5 stars

    Great microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great countertop microwave. Quiet, compact, lots of power.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Debbie! Thank you for the great 5-star rating! We’re glad to hear your microwave is quiet, compact, and powerful, the perfect combination for any countertop. Enjoy your cooking! - F Panasonic

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    I do recommend it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using this brand and overall it works great!! It’s heats very quickly, modern and what I love it isn’t bulky

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Gemma! Thank you for sharing your experience. We’re glad to hear your new microwave is working well and fits perfectly in your kitchen. - S Panasonic

  • Pros mentioned:
    Overall performance, Power

    Rated 5 out of 5 stars

    Really nice Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent Microwave so far. It is very powerful and offers the ability to adjust the power output. It is also an inverter tech with a sensor that adjusts the power during cooking.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for the great 5-stars review! We’re glad to hear you’re enjoying the powerful performance and smart features like inverter technology and sensor cooking. Here’s to perfectly cooked meals, every time! - F Panasonic

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Child lock

    Rated 5 out of 5 stars

    quality microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features work great, has light inside. Instructions were not clear on how to shut off child safety lock. I had to try 3 different ways only to find out door must be open to disengage safety lock which is not stated in the book.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Barbara! Thank you for the 5-star review! We’re glad to hear the microwave’s features are working great and that you're enjoying the built-in light, it’s the little things that make a big difference! We really appreciate your feedback about the child safety lock instructions. You’ve highlighted something valuable, and we’ll be taking a closer look at how we can improve the clarity in our manuals. Thanks again for sharing your experience, and for giving the microwave a great home! - F Panasonic

  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent size microwave, very sleek looking and works great. . The only function I don't like is that you have to hit the unlock button before you can open the door. I know it's probably a safety feature but I feel like I'm going to break the release button for opening the door before I make it a habit to hit the unlock button first.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your honest feedback! We’re glad to hear you appreciate the sleek design and performance of the microwave. We understand the unlock feature can take some getting used to, and we appreciate your patience as you adjust to it. Your input is valuable to us, thank you for choosing our product! - F Panasonic

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great microwave. Horrible child lock problem.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this microwave. Its large inside but doesnt take up alot of counter space. I have used it now for 2 1/2 months with no problems EXCEPT the child lock. I read the reviews before I bought it and even though others warned of the horrible child lock that turns on by its self if unplugged or electricity is lost. Well, 3 days ago we lost electricy and sure enough the lock came on. We can not open the door while using the microwave at all and when it does stop you have to press the 0 to get it to open. The manual says to press the stop/reset button 3 times within 10 seconds. WRONG. Does not work. Luckily several people have contacted the company and were told to press defrost, timer, popcorn within 10 seconds to shut off the child lock. Yup, that worked! SO WHY IN THE WORLD ISN'T THAT IN THE MANUAL!!!! I wrote it on the front of my manual because I'm not going to remember that next time it happens. I don't regret buying it; Its a great microwave. But because of the child lock I couldn't give a 5 star review.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Eddie! Thank you for your honest and detailed feedback. We’re glad to hear you’re enjoying the spacious design and performance of your microwave overall. We understand how frustrating the child lock feature can be, especially when the manual instructions don’t match the actual process. We appreciate you sharing the workaround you discovered, that’s super helpful for other users! Your input is valuable and helps us improve our products and documentation. Thanks again for your patience and for choosing our microwave. We hope it continues to serve you well! - F Panasonic

  • Cons mentioned:
    Child lock

    Rated 4 out of 5 stars

    my Opinion

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Heats things evenly. When door opens it doesn't go back far enough -- the 2 things sticking out from the door have scratched and poked me a few times. very annoying!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your 4-star rating! We're glad to hear the microwave is heating evenly and performing well. We’re sorry to hear about the issue with the door design, your experience matters to us, and we appreciate you pointing it out! - F Panasonic

  • Pros mentioned:
    Overall performance, Power

    Rated 5 out of 5 stars

    Excellent Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave has been perfect! It is a midsize with full power and full features. It has performed flawlessly. It is especially nice after having an underpowered small machine. It is fast and does not seem to have the hot spots that often come with microwaves.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your fantastic 5 star rating! We’re delighted to hear your midsize microwave is exceeding expectations with full power, fast cooking, and even heating, no more hot spots! It’s great to know it’s made a noticeable difference after your previous experience. Here’s to many more flawless meals ahead! - F Panasonic

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Perfect Size...GREAT power.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a smaller microwave to fit in a specific space in my kitchen, but wanted one with POWER. This microwave is fantastic. IT feels well-built, the buttons are responsive and you can just enter a time and hit START. No need to find a tiny "cook time" button to allow custom cook times like on so many modern microwaves. 1200 watts of power means you can always choose the shortest recommended cook time on any package at default settings. The stainless steel front finish matches my other appliances. Great buy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for such a thoughtful and glowing 5-star review! We’re thrilled to hear our microwave fits perfectly in your space while packing the powerful performance you needed. It’s great to know the intuitive controls and sleek stainless steel finish are hitting the mark. Here’s to many quick and delicious meals ahead! - F Panasonic

  • Rated 5 out of 5 stars

    Beat features for the money. Heats quickly!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a fan of the Panasonic Inverter technology. I bought this for my elderly Mother-in Law, Her older Panasonic microwave still ran fine, however after many years of use, it began to show its age cosmetically. This one is similar in design so she was happy she didn't have to relearn the buttons. It has an interior light that some have complain is too dim. Compared to no light in the previous one, this light is an added bonus. We find it sufficient to determine if something is bubbling over or not. This oven heats things very quickly! The features are plentiful, and are easy to understand and operate. There are two child safety features on this. One prevents a child from inadvertently starting the machine, and the other prevents a child from opening the door and possibly scalding themselves. They are both easily disabled. Deactivate door lock by pressing Turbo Defrost, and then quickly pressing Popcorn. A long beep means success! To reactivate, use the same sequence or just unplug and plug back in. The oven start function is disabled by pressing Stop/Reset button 3 times in a row. To enable, press Start 3 times in a row. In summary, we are very pleased with the performance, features and price of this microwave.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear that your mother-in-law is satisfied with the product, all the features and settings it has to offer. We hope she will keep enjoying the microwave for many years to come! - S Panasonic

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love Panasonic Microwaves

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love just about everything with this microwave. But the two side panels are ugly and should have been painted black. And the feet on this are some kind of slippery hard plastic instead of rubber. So whenever you push buttons on the microwave, it slides to the backsplash. Which is very annoying! Other than those 2 complaints, I Love Panasonic microwaves. Always my first pick. And bonus, it was on sale.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for sharing your honest feedback and for being a loyal Panasonic fan! We’re thrilled to hear you love nearly everything about your microwave, and that you took advantage of a great sale! We appreciate your notes about the side panels and the feet sliding issue. Your input is really helpful as we continue to improve our designs. Thanks again for choosing Panasonic, and here’s to many more great meals ahead! - F Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    A happy purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading about many different microwaves, I picked this Panasonic, and we are so glad I got this one! It is a very good size: ample room for whatever I cook, without taking up too much room, and easy to operate. Cleaning is easy. My old Panasonic lasted 14 years: I am looking forward to many years with this model. Best Buy made getting a new one easy!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hey Jeri! Thank you for your wonderful review! We're so glad to hear that you’re enjoying your new microwave and that it’s the perfect size and easy to use. It’s great to know that cleaning is a breeze as well. We’re also happy to hear about your positive experience with your previous Panasonic lasting 14 years; that's impressive! We truly appreciate your trust in us and hope this new model serves you just as well for many more years to come. -C Panasonic

Sponsored