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Customer Ratings & Reviews

Your price for this item is $309.99

Customer reviews

Rating 4.4 out of 5 stars with 74 reviews

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Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the size and ease of use of the 2.2 Cu. Ft. 1250-Watt Countertop Microwave Oven with Inverter Technology, finding it spacious and simple to operate. The microwave's cooking performance and power are also frequently praised for their speed and effectiveness. However, some customers have noted that the dark gray interior and its dim lighting, as well as the door sensor, could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 74 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Panasonic microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! Works great and looks classy in my kitchen. I have received several compliments on the ease of use and style.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -C Panasonic

  • Cons mentioned:
    Interior color

    Rated 3 out of 5 stars

    Interior is dark gray, not white!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The interior isn’t white, as shown. It’s dark gray. Not happy. No wonder so many reviews mention the dark interior and weak interior light! Not sure if I’ll keep it.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello, Sunny! We appreciate your valuable feedback and will utilize your insights to improve the overall experience for you and our other customers in the future. We sincerely apologize for any inconvenience caused by the misunderstanding regarding the color of the interior. To address this issue, we recommend that you contact the vendor directly for further assistance. -C Panasonic

  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great large capacity dial is really convenient

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your feedback and amazing rating! We're pleased to hear that the product is working well and that the large-capacity dial is convenient for you. It's great to know it's making things easier! - F Panasonic

  • Rated 1 out of 5 stars

    Clicking Noise

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave. Whisper quiet. You don't even know it's on. I like the dial to set the timer vs a keypad. Also like the quick minute button. Opening the door was confusing at first. But I can say that is a nice safety feature. 3.5 months of use and it failed. Loud clicking noise when turning on. Magnetron is failing. Repairs or replacement is next. Bummer.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us! We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. Please note that products purchased new from authorized retailers come with a manufacturer’s warranty. If the issue persists, we recommend seeking professional assistance from one of our authorized service centers. - S Panasonic

  • Pros mentioned:
    Power, Size

    Rated 5 out of 5 stars

    I Love my New Microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to a **Panasonic Inverter Microwave**, and it has completely redefined my kitchen experience. Right from the first use, I noticed a significant difference in how evenly and efficiently it heats food. The **Inverter technology** ensures that meals are cooked thoroughly without the usual hot or cold spots, making reheating and defrosting effortless. One of the standout features is its **power and precision**—whether I’m warming up leftovers, cooking vegetables, or defrosting frozen items, the results are consistently excellent. Unlike traditional microwaves that use on-and-off power cycling, this one delivers a steady stream of heat, preserving the texture and flavor of the food. The design is sleek and modern, fitting seamlessly into my kitchen setup. The **spacious interior** means I can fit larger dishes without taking up too much counter space. Plus, the touch controls are intuitive, making it easy to navigate through various power levels and cooking presets. Another highlight is the **Turbo Defrost feature**, which works much faster and more efficiently than any other microwave I’ve used. It ensures my frozen foods thaw quickly without partially cooking them, which is a huge plus. Overall, the Panasonic Inverter Microwave is a game-changer. It’s powerful, stylish, and incredibly efficient—perfect for anyone looking to enhance their cooking and reheating experience. Highly recommended!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re overjoyed by your 5-star review! Thanks for letting us know how much you’re enjoying the product. It’s great to hear how the inverter technology makes such a difference in evenly heating food. We're thrilled to hear that it’s made such a positive impact on your kitchen routine. We are looking forward to making your experience even better in the future! - S Panasonic

  • Pros mentioned:
    Cooking performance
    Cons mentioned:
    Interior color

    Rated 5 out of 5 stars

    Excellent microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave. The light is a little dim like others have said but you can still see inside when the food is cooking. Heats everything up extremely fast. Just be careful of the popcorn button. You will need to stop it 30 seconds prior so that it doesn’t burn.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are pleased you are enjoying the product, and we appreciate you sharing your thoughts with us and the rest of the community! -C Panasonic

  • Cons mentioned:
    Interior color

    Rated 4 out of 5 stars

    Works great! Couple of cons

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the microwave is great! It looks good and as far as we can tell it heats fine. The grey interior does make it harder to see and it could use a brighter light. The stainless does seem to attract fingerprints, but as long as you wipe it down often it should stay nice.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts regarding the product. - S Panasonic

  • Pros mentioned:
    Power, Size

    Rated 5 out of 5 stars

    Excellent Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for a similar Panasonic inverter microwave, which finally quit after a respectable 15 years. So far, it's been just as good as the old one. Just one slightly annoying safety feature on the new one: have to press a button to unlock the door after using it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled that the product suits your needs! We appreciate this feedback.- C Panasonic

  • Rated 5 out of 5 stars

    Great Microwave, But Don't Like the Model Updates

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the last Panasonic with Inverter over ten years ago, and when it came time to replace it, we did with the same type Inverter model. It always worked well and heated food up very evenly, which is the most important feature. The last one was essentially trouble-free. Minor fixes, due to age, such as light bulbs or door switch were easily done. Easy to use and the various options such as defrosting and power levels are something we use all the time. However ... the dark grey interior is awful as it is hard to see what needs cleaning, unless that was the plan! Also, the new "no" watt light with the combination of the dark interior, which does not provide light reflection, add to make it extremely difficult to look inside to view the cooking progress, especially heating liquids, as the cooking time varies. Whoever had these great improvement ideas needs to be given a "bad puppy" reprimand. Why changes for the sake of changes? Don't fix what works. Overall a great microwave and would recommend it, having used other microwaves made by other companies over the years that did not come close to the even cooking of foods and ease of use as this one.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us and we will consider it for future improvements. We're glad you're pleased with our product and the 5-star rating you've given us. We are thrilled to hear that you find the microwave easy to use and find its features useful. Thank you for your recommendation and we hope to hear from you again soon! - S Panasonic

  • Rated 5 out of 5 stars

    Best Microwave you can buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave in the world! We have had ours for 4 years now. It is used heavily by a family of (4) who are at home more than we should be lol. This machine cooks very fast, and has not failed! I love this microwave.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your support. We are dedicated to consistently providing the best possible experience and your review encourages us to maintain this standard! -C Panasonic

  • Rated 4 out of 5 stars

    convenient, inverter technology, high power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My decades-old microwave oven died, and in comparison this is definitely a better and more powerful appliance. The inverter technology allows fine control of power levels. It takes some usage to get used to the turn knob for setting the duration, but there's also a quick press button for one minute timing. I haven't fully tested the humidity sensor based cooking, but it works well for baked potatoes and frozen veggies. pluses: large capacity, high power minuses: dark interior, stainless steel exterior highlights fingerprints

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello, and thank you for your detailed 4-star review! We're glad to hear that your new microwave is proving to be a powerful upgrade, and that the Inverter technology is providing fine control for your cooking. It’s great to know that the large capacity and high power are working well for you! We appreciate your thoughtful feedback on the dark interior and fingerprints on the stainless steel exterior. We hope you continue to enjoy your new microwave, and we look forward to hearing more about your experience with the humidity sensor in the future! -C Panasonic

  • Pros mentioned:
    Cooking performance
    Cons mentioned:
    Door sensor

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks very fast and reliably but i find the software door lock annoying.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback and for sharing your experience with our product. We appreciate your support. Your feedback helps us improve our product for everyone. -C Panasonic

  • Rated 4 out of 5 stars

    Works well but some things feel cheap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The interior light is small and dim. The interior is grey enamel instead of stainless and makes things seem even dimmer. The knob is a great way to set the time but it feels flimsy and doesn’t rotate smoothly. It doesn’t remember preferences through power outages and the only chance to set them is the first time you touch it after power is restored. It’s powerful, relatively intuitive to use and has decent, but not overwhelming, cooking options.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts. - S Panasonic

  • Rated 4 out of 5 stars

    XX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microwave seems to perform well. I am somewhat familiar with this brand and used this purchase to replace a 4 year old Panasonic that quit working. The cooking features are great. However, the lack of of a bright interior light really distracts from this item. For this I did deduct one star, giving this 4 out of 5 stars.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your thoughtful review! We're glad to hear that the microwave is performing well and that the cooking features meet your expectations. We truly appreciate your loyalty to the brand. We understand your concern about the interior light and will definitely take it into consideration for future designs. Thanks again for your feedback, and we’re glad to have you as a customer! - F Panasonic

  • Rated 1 out of 5 stars

    Do Not Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased March 15, 2024 online via Best Buy and it worked great for seven months. Then while preparing some baked potatoes it stopped and tripped the circuit breaker. Reset the circuit breaker and tried turning it on, instantly tripped the breaker. Tested on another outlet which was on a different breaker, same behavior. I contacted Panasonic customer support (online) and was told it would be covered. Provided multiple photos along with filling out a questionnaire of what happened, how I was using it, etc. Was told I would hear back in seven days, I never heard back. Contacted Panasonic via a webform, never heard back. While I could have followed up even more times, life got busy and I ultimately ended up buying a different microwave from a different brand. I will only purchase from companies that stand behind their products.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! We're very sorry to hear about the trouble you’ve experienced with your microwave. We truly understand how frustrating it must be to have such an issue and not receive the support you expected. It’s certainly not the experience we aim to provide. If you haven't already, we encourage you to reach out to our customer service again, as we want to make sure this is addressed properly. You can also consider performing a reset by unplugging the unit for a few minutes. We greatly value your feedback and hope that we can resolve any remaining concerns. Your satisfaction is important to us. -C Panasonic

  • Rated 5 out of 5 stars

    Open Box Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box purchase and the microwave is like brand new. Everything works perfectly and there's no damage to the front or sides of the unit. Very pleased.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Allen! Thank you for your feedback! We’re glad to hear your open box microwave arrived in excellent condition and is performing perfectly. It’s great to know you’re pleased with your purchase. - S Panasonic

  • Rated 5 out of 5 stars

    WISE CHOICE FOR YOUR HOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! -The instructions for operation were perfect. -The unit has outstanding technology. -The oven fits comfortable on my kitchen countertop. THIS IS A GOOD INVESTMENT FOR YOUR HOME!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Anthony! Thank you for your fantastic feedback and 5-stars review! We’re delighted to hear the clear instructions and advanced technology made your experience effortless. It’s great to know the microwave fits perfectly in your kitchen and feels like a smart investment for your home. Here’s to many convenient and delicious meals ahead with your Panasonic microwave! - F Panasonic

  • Cons mentioned:
    Interior color

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this microwave for a couple months now and it replaced a Panasonic microwave that I had for 8 years. I loved the old one but it started just shutting off. This one is great but you can hear the fan start up and the gray inside makes it dark but I still love it. Panasonic is the best.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your loyalty and for sharing your positive experience with our product. We appreciate your support and greatly value your feedback. We are pleased to hear that you are enjoying it. - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GOOD BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS MICROWAVE. EASY TO USE. MANY PERSONALIZED SETTINGS.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your satisfaction with us! -C Panasonic

  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works extremely well. It is very easy to operate. It heats and cooks great and quick. It has all the features we needed and more.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Mario! Thanks for the fantastic 5-stars review! Glad it’s cooking up a storm and ticking all your boxes. Enjoy the quick, easy meals! - F Panasonic