Customer Ratings & Reviews
- Model:
- NN-SD987SATH
- |
- SKU:
- 6580659
Customer reviews
Rating 4.5 out of 5 stars with 108 reviews
(108 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the size and ease of use of the 2.2 Cu. Ft. 1250-Watt Countertop Microwave Oven with Inverter Technology, finding it spacious and simple to operate. The microwave's cooking performance and power are also frequently praised for their speed and effectiveness. However, some customers have noted that the dark gray interior and its dim lighting, as well as the door sensor, could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Heating performance
Rated 5 out of 5 stars
This Microwave is AMAZING!!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Microwave what can i say is one of the best purchases from BestBuy because what used to take 2 1/2 to 3min in my old microwave this now takes 1 1/2 in this one...This Microwave IS AMAZING!!! The way is cooks everything so FAST!!!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! Thank you so much for the amazing 5-stars review! We’re happy to hear your new microwave is cooking up a storm and cutting your meal prep time in half, speed and efficiency are exactly what we aim for. Here’s to many fast, delicious meals ahead! - F
- Pros mentioned:Power
Rated 5 out of 5 stars
Its a wonderful microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best microwave oven that I have owned yet. I'm so happy with how powerful it is, and the potato setting is truly effective.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for your 5-star review! We’re thrilled to hear that your microwave is living up to your expectations with its powerful performance and effective features like the potato setting. Enjoy many more effortless and delicious meals! - F
- Pros mentioned:Heating performance
Rated 5 out of 5 stars
Satisfied Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vey happy with the microwave! Heats up food very fast.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for sharing your satisfaction with the microwave! We’re glad to hear it’s heating your food quickly and meeting your expectations. Delivering efficient performance is always our goal. - S
Rated 5 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave because it is replacing the exact same model that lasted a little over 13 years. Hopefully this one will last at least that long also. Besides a great experience with its predecessor, another reason was that a less expensive microwave would have required a new trim kit that costs around $200.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thanks for the great 5-star review! We’re honored to be part of your kitchen for the long haul and hope this one serves you just as well. Smart move on avoiding that extra trim kit expense, too. Here’s to many more years of great performance! - F
Rated 5 out of 5 stars
Panasonic Microwave Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd microwave of this particular make and model. The 1st one lasted over 10 years. I love setting the time with a knob rather than a touch pad.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi Dave! Thank you for coming back for a second round, and for the 5 stars! It’s incredible to hear that your first microwave served you well for over a decade. We’re especially glad you love the time-setting knob, it’s a classic feature that many of our customers still swear by. Here’s to another 10+ years of dependable service in your kitchen! - F
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Panasonic microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase! Works great and looks classy in my kitchen. I have received several compliments on the ease of use and style.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -C
Rated 3 out of 5 stars
Interior is dark gray, not white!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The interior isn’t white, as shown. It’s dark gray. Not happy. No wonder so many reviews mention the dark interior and weak interior light! Not sure if I’ll keep it.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello, Sunny! We appreciate your valuable feedback and will utilize your insights to improve the overall experience for you and our other customers in the future. We sincerely apologize for any inconvenience caused by the misunderstanding regarding the color of the interior. To address this issue, we recommend that you contact the vendor directly for further assistance. -C
Rated 5 out of 5 stars
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great large capacity dial is really convenient
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! Thank you for your feedback and amazing rating! We're pleased to hear that the product is working well and that the large-capacity dial is convenient for you. It's great to know it's making things easier! - F
Rated 1 out of 5 stars
Clicking Noise
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the microwave. Whisper quiet. You don't even know it's on. I like the dial to set the timer vs a keypad. Also like the quick minute button. Opening the door was confusing at first. But I can say that is a nice safety feature. 3.5 months of use and it failed. Loud clicking noise when turning on. Magnetron is failing. Repairs or replacement is next. Bummer.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your feedback with us! We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. Please note that products purchased new from authorized retailers come with a manufacturer’s warranty. If the issue persists, we recommend seeking professional assistance from one of our authorized service centers. - S
- Pros mentioned:Design, Heating performance
Rated 5 out of 5 stars
Quality Design and Performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient quiet operation with concise and simple controls. Modern design blends and matches kitchen decor. Uniform heating process retains food texture and moisture.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! Thank you for such a thoughtful and detailed 5-star review! We’re delighted to hear that our microwave’s design, quiet operation, and efficient heating are hitting all the right notes in your kitchen. It’s wonderful to know the modern look fits seamlessly with your decor while delivering great performance and preserving your food’s quality. We truly appreciate your feedback! - F
Rated 5 out of 5 stars
The best microwave oven
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We checked all the reviews and consumer reports, and this was the highest rated microwave. We checked the features and specifications, and knew it was the right choice for us.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello Donnie! Thank you for doing your homework and for choosing us! We're thrilled to hear that our microwave stood out among the rest and that it checked all the boxes for you. It’s designed to deliver reliability, convenience, and performance, and it’s incredibly rewarding to know it’s made a great impression. Here's to many perfectly popped popcorn bags and quick, delicious meals! - F
- Pros mentioned:Heating performance
Rated 5 out of 5 stars
Panasonic 2.2 Cu. Ft. 1250- Watt Microwave Oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the Panasonic microwave that was here when I moved in in 2012 went on the fritz. It was here before I moved in. So, since that Panasonic lasted for over 25 yrs. I am so Happy I did. This model is bigger in size on the inside. This model heats up food faster and stays hot longer. The only problem I have with it is, you have to press timer/clock button and then hit the door open button. I just have to get used to it since the old model was hit open button done. I would definitely buy this model again!!! Yes, I would Recommend to family and friends to BUY!!! Hence the 5 Star Review!!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for sharing your experience and for your many years with Panasonic. We’re delighted to hear your new microwave is performing even better than your previous one. Your feedback on the controls is appreciated, and we’re glad you’re enjoying the upgraded design and lasting quality. - S
- Pros mentioned:Power
Rated 5 out of 5 stars
I Love my New Microwave!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently upgraded to a **Panasonic Inverter Microwave**, and it has completely redefined my kitchen experience. Right from the first use, I noticed a significant difference in how evenly and efficiently it heats food. The **Inverter technology** ensures that meals are cooked thoroughly without the usual hot or cold spots, making reheating and defrosting effortless. One of the standout features is its **power and precision**—whether I’m warming up leftovers, cooking vegetables, or defrosting frozen items, the results are consistently excellent. Unlike traditional microwaves that use on-and-off power cycling, this one delivers a steady stream of heat, preserving the texture and flavor of the food. The design is sleek and modern, fitting seamlessly into my kitchen setup. The **spacious interior** means I can fit larger dishes without taking up too much counter space. Plus, the touch controls are intuitive, making it easy to navigate through various power levels and cooking presets. Another highlight is the **Turbo Defrost feature**, which works much faster and more efficiently than any other microwave I’ve used. It ensures my frozen foods thaw quickly without partially cooking them, which is a huge plus. Overall, the Panasonic Inverter Microwave is a game-changer. It’s powerful, stylish, and incredibly efficient—perfect for anyone looking to enhance their cooking and reheating experience. Highly recommended!
I would recommend this to a friendBrand response from Panasonic Team
Posted .We’re overjoyed by your 5-star review! Thanks for letting us know how much you’re enjoying the product. It’s great to hear how the inverter technology makes such a difference in evenly heating food. We're thrilled to hear that it’s made such a positive impact on your kitchen routine. We are looking forward to making your experience even better in the future! - S
- Pros mentioned:Power, Size
Rated 5 out of 5 stars
Love this microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had an older model of this microwave and liked it. Recently moved and bought this one for the new house. It's easy to use and has plenty of power. It's also big enough to fit large plates.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello Salli! Thanks so much for coming back to us for your new home, we’re honored to be part of your kitchen again! We're glad to hear this model is living up to your expectations with power, ease of use, and space for those larger plates. Wishing you many delicious meals ahead! - S
- Pros mentioned:Power
Rated 4 out of 5 stars
convenient, inverter technology, high power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My decades-old microwave oven died, and in comparison this is definitely a better and more powerful appliance. The inverter technology allows fine control of power levels. It takes some usage to get used to the turn knob for setting the duration, but there's also a quick press button for one minute timing. I haven't fully tested the humidity sensor based cooking, but it works well for baked potatoes and frozen veggies. pluses: large capacity, high power minuses: dark interior, stainless steel exterior highlights fingerprints
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello, and thank you for your detailed 4-star review! We're glad to hear that your new microwave is proving to be a powerful upgrade, and that the Inverter technology is providing fine control for your cooking. It’s great to know that the large capacity and high power are working well for you! We appreciate your thoughtful feedback on the dark interior and fingerprints on the stainless steel exterior. We hope you continue to enjoy your new microwave, and we look forward to hearing more about your experience with the humidity sensor in the future! -C
Rated 4 out of 5 stars
Works great! Couple of cons
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the microwave is great! It looks good and as far as we can tell it heats fine. The grey interior does make it harder to see and it could use a brighter light. The stainless does seem to attract fingerprints, but as long as you wipe it down often it should stay nice.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts regarding the product. - S
Rated 5 out of 5 stars
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this microwave for a couple months now and it replaced a Panasonic microwave that I had for 8 years. I loved the old one but it started just shutting off. This one is great but you can hear the fan start up and the gray inside makes it dark but I still love it. Panasonic is the best.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your loyalty and for sharing your positive experience with our product. We appreciate your support and greatly value your feedback. We are pleased to hear that you are enjoying it. - S
- Pros mentioned:Power
Rated 4 out of 5 stars
Works well but some things feel cheap
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The interior light is small and dim. The interior is grey enamel instead of stainless and makes things seem even dimmer. The knob is a great way to set the time but it feels flimsy and doesn’t rotate smoothly. It doesn’t remember preferences through power outages and the only chance to set them is the first time you touch it after power is restored. It’s powerful, relatively intuitive to use and has decent, but not overwhelming, cooking options.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello! Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts. - S
Rated 5 out of 5 stars
Best Microwave you can buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best microwave in the world! We have had ours for 4 years now. It is used heavily by a family of (4) who are at home more than we should be lol. This machine cooks very fast, and has not failed! I love this microwave.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your support. We are dedicated to consistently providing the best possible experience and your review encourages us to maintain this standard! -C
- Pros mentioned:Heating performance
Rated 5 out of 5 stars
Terrific Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the largest capacity microwaves. It’s my second one. The first lasted about 10 years. It heats food evenly and it’s very quick. Do not like the child lock but can be programmed to bypass it. First one came damaged.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! Thanks for the 5-star review! We’re delighted to hear your second microwave is living up to your expectations, especially after such a long run with the first! It’s great to know the large capacity and quick, even heating are making a difference. Thanks for sticking with us through it all! - F






