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Customer Ratings & Reviews

Your price for this item is $153.99
The previous price was $190.99

Customer reviews

Rating 4.1 out of 5 stars with 39 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 39 reviews
  • Rated 4 out of 5 stars

    Works OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works ok far. The instruction are hard to understand and read.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we deeply appreciate it! If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M Panasonic

  • Pros mentioned:
    Call block, Easy setup

    Rated 5 out of 5 stars

    Good phone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was Easy to set up system. We are only using one line and one additional handset to start with, but like the flexibility offered with 2nd line. I like the call block feature- easy to save the robo call number then add block. I’ve had trouble with the time set, for Both handset and base it reverts back to one hour earlier then I set- will read handbook again

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Cordless and landline

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Could have simplified the set up instructions a bit more.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 4 out of 5 stars

    Good product. Terrible customer service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help setting it up. Customer service was terrible. Once I stumbled my way through figuring it out on my own, I like the product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we deeply appreciate it! If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M Panasonic

  • Cons mentioned:
    Cross talk

    Rated 2 out of 5 stars

    Eh...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are decent I suppose. They serve their purpose. The only issue that we continue to have is if I’m on line one, and someone calls in on line 2 you can hear everything that’s being said on line 1 during the call. It’s like the lines get crossed. We’ve also noticed a ton of static and crackling in the calls that we never had on the other phones prior to these.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. Panasonic

  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Great Range and Call Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic range even in suboptimal conditions (several walls with plumbing, refrigeration equipment, etc). Very clear call sound and handsets hold a charge well. Only drawback is the functions can be a bit clunky to navigate.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    2 line, Easy setup

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a 2 line phone with one cordless remote. This was it. It is working well and is pretty easy to use and set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Rated 4 out of 5 stars

    Good two line phone for small office

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this phone system for my office (2 persons). Good build quality and voice is clear. I bought extra two handsets to make three handsets to work. All handsets are working fine and 2 lines are easy to use. Only downside is the buttons are too small and hard to find which one to push until you are familiar with the layout of handset.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product along with the provider we chose is working even better than expected.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled that the product suits your needs! We appreciate this feedback.- C Panasonic

  • Rated 4 out of 5 stars

    president

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good machine. it did what i needed it for. 2 lines a bonus for fax for my business.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're so happy that you enjoyed our product! Thank you for the positive feedback, it means a lot to us. -C Panasonic

  • Rated 1 out of 5 stars

    Cordless phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in the store to purchase a cordless phone. I told the sales person what i wanted. He said you didn't have on the shelf what i wanted. He said it was sold out. So he ordered it for me. When i received out it was a corded phone. I was sick and didn't return it for about a week pass the return time. I wanted money from the purchase to go back on my card. The customer service person said she couldn't do that. I explained i was sick and couldn't bring it back sooner. She said all she could do was give me a store credit. I don't think this was acceptable and unforgiving. I have been a faithful Best Buy customer. This policy is very unyeilding and unforgiving. I will think twice before coming back to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review! -M Panasonic

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Not hard to set up, and works

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 90+ year old mother. I didn't have time to set it up, thought I'd do it next time I visited. My non-technical sister was able to set it up on her own, and it's working great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for letting us know about your experience with this product. Your feedback helps us understand the customer's experience and improve our future services. Panasonic

  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Best Cordless Phone I have had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 line cordless phone has excellent features not found on others. The range is great, I can be across the street and it works perfectly

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Caller id, Sound quality

    Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok most times but have people telling me I'm breaking up on more and more calls.Name and number on caller id o big to see both at the same time.Stored number features is good. Extra corless is good also.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution: https://shop.panasonic.com/contactus . -M Panasonic

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my dad and it worked well. I think he likes it a lot.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for providing us with your detailed feedback! -C Panasonic

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Grandma friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for my grandma. Easy to set up and most important it was easy for her to use!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Phone replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older Panasonic and this is so much better. Wish I would have done this before.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback.. Panasonic

  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    My mistake, but good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fine product. Returned only due to being ultimately unable to connect a phone at my location.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Easy setup

    Rated 3 out of 5 stars

    sweervicable phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok. turns out not to be a great uograde over previous set, which seemed to have poor battery life. Clear instructions. Easy to set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. Panasonic

  • Cons mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Poor speakerphone quality. The rest is great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakerphone is scratchy and inconsistent. Swapped it out for another one and it was slightly better but not good. Worst part is that it was for my elderly mother who only uses that particular option. Huge plus is that it Bluetooth links to her cellphone so that electronic hurdle is avoided as well as phone contacts.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback.
      We understand your disappointment. It’s important to us that our customers are more than satisfied, and we would like the opportunity to assist you further. If you experience technical issues with this Panasonic product or have any questions that need to be addressed, we would be more than happy to help you. The best course of action would be to contact our support team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST at your earliest convenience.
      #C Panasonic