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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 19 reviews

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89%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Kx-Tga651b DECT 6.0 PLUS Expansion Handset. They appreciate how easy it is to set up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Rated 4 out of 5 stars

    wrong item. corded for cordless system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item because it was not what I wanted. My Panasonic phone system is cordless. the new handsets arrived with cords and the need to be plugged in. I don't know whether the Best Buy agent who ordered the expansion handsets for me picked the wrong thing or the wrong thing was shipped. Best Buy accepted the return graciously and applied full credit to something else I was buying I will purchase the appropriate item when I have time to shop in person and make sure it is what I want. Quantity was 2. I have handsets in my office and beside the chair where I read newspapers; I wanted one for the dining table -- to avoid getting up to answer the one beside my easy chair -- and in the bedroom where my Princess phone continues to ring without voice announcement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works with my system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an extension for my phone system and to my surprise Best Buy still carried this. It works great with my older phone system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced exact type that I Acquired approx 3 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a set of five for my home shortly after I retired three year ago. Very satisfied with sound, features and dependability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to add an extension to my existing Panasonic cordless phone. Set-up was quick & easy. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good add on!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had the base Panasonic phone and needed another one for a second bedroom! Perfect match! Great reception! issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great match for my base phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have the Panasonic phone base with four phone handsets. The base says you can have up to six handset to one base. I put the battery in and followed directions to link it to the base it's easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    received as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this item as promised. Love the phone, but have had trouble with the speaker going out in the past. That is the reason I ordered two new sets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice expansion module for my telephone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is an updated model of the system that I currently own and is fully compatible with the earlier model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great portable phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to existing Panasonic system with ease and works great to expand access to phone when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up to my phone system was TOO EASY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just put the phone on the Main Unit & hit Locator. The system adds your personal phone numbers. Set your ringer volume. What could be easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was able to replace a lost extension phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to quickly and easily replace a misplaced/lost extension phone, without having to buy a whole new telephone device. So glad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expanded my portable phone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found what I wanted at good price and received fast delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WORKS GREAT! EASY SET UP!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally, I purchased the VTech model and it was complicated to set up and did not have a 2.5mm jack for when you want to use a wired headset. It would only work with bluetooth only. This phone rocks! Does what it says that it will do. Perfectly and easily links with my bluetooth cell phone. If someone is on the land line on one handset, someone else can answer a cell phone call from another handset at the same time. Easy to choose which one you want to dial from - land line or cell phone. Easy link with cell - phone book. If you link 2 cell phones at the same time, you can only answer one cell through the handset - no biggie. Again, 1 cell linked and you can answer it even if someone else is on another handset through the land line. No need to have both phones strapped to you. One really unique feature. If you take a call from your cell through the handset but need to leave, it will allow you to transfer the call from the handset to the cell phone so you can leave the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Connects via Blutooth to your cell!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding another handset is easy. Pairing is made simple, and you can even pair your mobile phone to the device. When your cell rings, you can answer it with the handset!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Optional Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connection to base and other phones Good sound quality on these phones. Setting time and phone numbers all show up on all phones with this system. Good features. Have not used cell phone/blue tooth connections...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect extra extension

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed one more extension for the existing Panasonic phone system, and this one works great. I bought it online, picked it up in person and set it up in seconds. Now we have phones everywhere that we need them. . . . for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones. My only suggestion is to put the volume control on the side so it can be adjusted while listening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add-on phone !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 2-handset Panasonic cordless phone and bought this extra handset. Sync'd up and works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible sound, slow dialing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone makes an echo and a rattle, and is difficult to talk on. It dials painfully slowly. The VOICE that tells who is calling is annoying. A terrible phone. Don't buy it.

    No, I would not recommend this to a friend
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