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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1326 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the KX-TGD830M DECT 6.0 Expandable Cordless Phone System as easy to use with great sound quality. Call blocking and caller ID are also well-received features. Some find the menu a bit complicated, while others appreciate the phone's lightweight design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,326 reviews
  • Pros mentioned:
    Caller id, Ease of use

    Rated 5 out of 5 stars

    Verbal Caller ID is Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones work great. Was looking for a phone that announced Caller Id. The unit was easy to setup and provides verbal confirmation of caller information when not directly in front of the phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Pros mentioned:
    Caller id

    Rated 4 out of 5 stars

    Wall mountable phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions are understandable. I like that the phone announces who is calling even though it can't always be understood. Setting up the directory was a challenge. I keep the instructions near the phone until I can get used to it. We're happy to find a phone that mounts on the wall.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you for sharing your experience. We’re glad the caller ID announcement feature adds convenience, even if it takes a little time to get used to. Setting up new features can sometimes be a bit challenging, so keeping the instructions handy is a smart approach. It’s wonderful to hear that the wall-mount option is working well for you. We appreciate your feedback and support. - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Stays charged pretty long. (Has easy to use speaker phone for hard of hearing) Easy to understand directions. Fair price for two phones. I am no electronics expert, but this was just really easy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    Good Dependable Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd set of Panasonic phones - very durable- nice features- easy to set up with clear instructions. The reason I replace them is after many years they show a small amount of physical wear I have never replaced them for a problem with them or that they stop working. Reasonably priced.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for taking the time to leave us a fantastic 5-star review. We're absolutely thrilled to hear about your positive experience with us. -C Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy for the elderly to figure out!!! You can hear clearly and see clearly

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your 5-star review! We’re so happy to hear that the phone’s clear sound and easy-to-read display make it simple and comfortable to use. It’s wonderful to know it’s helping you stay connected with ease! - F Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality sound and easy to set up at a great price point.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the nice feedback. -C Panasonic

  • Pros mentioned:
    Call blocking, Ease of use, Sound quality

    Rated 4 out of 5 stars

    Nice phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works well, with great sound and ease of use. Also like ability to block calls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A Panasonic

  • Pros mentioned:
    Call blocking, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Panasonic phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the “call block” button! Easy phone to use. Good sound.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    High Tech Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this phone. It was easy to assemble and works very well. The instructions for use are very clear. This replaces a very old phone I had for many years.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! We’re delighted to hear your new phone is living up to its high-tech name and making the switch from your old phone a breeze! Clear instructions and easy assembly are what we aim for, so it’s wonderful to know you had a smooth experience. Thanks for choosing us to be part of your next chapter in communication! - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for a landline.Easy to use and operate.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for the fantastic review! We’re delighted to hear that your landline phone is easy to use and meeting your expectations. It’s wonderful to know it’s earning a full 5 stars! - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Panasonic Cordless Phone System.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old phone system stopped working, so we bought the Panasonic. We just plugged it in --- let it charge --- and it works fine. The users' manual is far about my pay grade. I"m glad it worked after only plugging it in.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Charles! Thank you for sharing your experience! Sometimes the simplest setup is the best setup, plug in, charge, and you’re good to go! We understand manuals can get a little complicated, so we’re glad it worked smoothly right out of the box. Enjoy your new phone system! - F Panasonic

  • Rated 5 out of 5 stars

    Good phones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these phones for my parents and they love them. They have great long range.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you for sharing! We’re glad to hear your parents are enjoying the phones and that the long-range performance is meeting your expectations. - S Panasonic

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Beware if using cell mode without landline

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, sound is clear, range is tolerable. We bought this system to get rid of our landline at home and just use our mobiles. These phones are NOT the solution. In cell (bluetooth) only mode (no landline), you cannot dial out from the handset key pad and you cannot select a number from your mobile phone's contacts. You can only select a phone number from the list of the last 5 numbers dialed in the handset to call out. This is a severe and unacceptable limitation.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback! We are continuously working to enhance your experiences and your insights play an important role in that process. Please note that the KX-TGD833W telephone system does not support the Link to Cell feature. If you have a different phone model please make sure that the Cellular Line only mode is set to On and the line cables are disconnected from the base unit. Once you set this mode please make sure to use the Talk button or the Speakerphone button to make calls, instead of the Cell button. If you would like to use the cell phone's phonebook we would advise transferring it to the Panasonic phone and it will become accessible from the landline phones Phonebook. Hope this helps! - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Announces caller, easy to block marketing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love this system, especially all the ways to block telemarketing. I'd purchased an AT&T set which was hard to use (5 keystrokes to get to my directory) and had no "caller ID announce" - so I had to run to the nearest handset to see caller ID. This phone set announces caller ID, and I can either immediately block, or press a button which asks the caller to say their name. If it's a machine calling, it gets disconnected and auto-blocked. My phone directory is one button to access. Using caller ID I can send telemarketing calls which I missed to the blocked list. Yay!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good landline phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Panasonic brand replaced my old phone. I’m a bit of a dinosaur who still has a landline phone plus the cell phone. I find the landline is so much more reliable where I live even with Wi-Fi calling on my cell phone. Very simple to use and a good brand.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! We’re overjoyed by your 5-star review! Thanks for letting us know how much you’re enjoying the product. It’s great to know it’s working well for you, especially in areas where landlines are more dependable. - S Panasonic

  • Pros mentioned:
    Call blocking, Sound quality

    Rated 5 out of 5 stars

    Phones are wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are great. So easy to Call Block unwanted calls! I’ve reduced those robo calls from 20 a day down to 2 or 3 a day & Im blocking them as they come in. It’s a little difficult to set up my caller list. Takes patience. The sound quality is great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A Panasonic

  • Rated 5 out of 5 stars

    My new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has been working great. Love the talking caller ID and the option to block unwanted calls. I have owned Panasonic phones before and this one does not disappoint.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Tracey! Thank you for your review! We're thrilled to hear your phone is working great and that you're enjoying features like the talking caller ID and call blocking. It's wonderful to know our phones continue to meet your expectations, thank you for choosing Panasonic again! - S Panasonic

  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    Great phones!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are easy to use, and were so easy to install. The features are so good and instructions easy to understand. I truly wish I had these phones long before I finally got them.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    easy as pie setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very simple phone to use. programming contacts is a breeze and the cll block feature is super easy to use as well. very satisfied with the purchase and would recommend to anyone looking for a simple phone to set up

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Volume should be louder

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone system for my 81 year old father and it’s pretty easy for him to use. The only complaint is that he needs to use the speaker phone when using because it’s not loud enough for him to hear on otherwise.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to leave your feedback! -C Panasonic

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