Early Black Friday DealsNew Doorbusters through SundayShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1271 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the KX-TGD830M DECT 6.0 Expandable Cordless Phone System with Digital Answering System for its user-friendly interface and affordable price. Many users appreciate the call blocking feature, which helps them manage unwanted calls. The caller ID screen is also praised for its clarity. While some users have mentioned that the speaker volume could be louder, overall, customers are pleased with the features and functionality of this phone system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,271 reviews
  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Nice!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates Great. The call blocking is a nice touch. However the clocks won't stay in sync, and the caller ID voice is irritating and pronounces words incorrectly!! Otherwise this system works great!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Pros mentioned:
    Caller id, Ease of use

    Rated 5 out of 5 stars

    Verbal Caller ID is Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones work great. Was looking for a phone that announced Caller Id. The unit was easy to setup and provides verbal confirmation of caller information when not directly in front of the phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New mobile phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this newer model cordless phone. Easier from the older models to use the features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Carol! Thank you for sharing your experience! We’re happy to hear the newer cordless model is easier to use and meets your needs. It’s great to know our improvements are making a difference! - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really great deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Stays charged pretty long. (Has easy to use speaker phone for hard of hearing) Easy to understand directions. Fair price for two phones. I am no electronics expert, but this was just really easy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Won't Be Disappointed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent construction, sound quality, range & easy operation. Happy with the purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good landline phone

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Panasonic brand replaced my old phone. I’m a bit of a dinosaur who still has a landline phone plus the cell phone. I find the landline is so much more reliable where I live even with Wi-Fi calling on my cell phone. Very simple to use and a good brand.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! We’re overjoyed by your 5-star review! Thanks for letting us know how much you’re enjoying the product. It’s great to know it’s working well for you, especially in areas where landlines are more dependable. - S Panasonic

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Beware if using cell mode without landline

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, sound is clear, range is tolerable. We bought this system to get rid of our landline at home and just use our mobiles. These phones are NOT the solution. In cell (bluetooth) only mode (no landline), you cannot dial out from the handset key pad and you cannot select a number from your mobile phone's contacts. You can only select a phone number from the list of the last 5 numbers dialed in the handset to call out. This is a severe and unacceptable limitation.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback! We are continuously working to enhance your experiences and your insights play an important role in that process. Please note that the KX-TGD833W telephone system does not support the Link to Cell feature. If you have a different phone model please make sure that the Cellular Line only mode is set to On and the line cables are disconnected from the base unit. Once you set this mode please make sure to use the Talk button or the Speakerphone button to make calls, instead of the Cell button. If you would like to use the cell phone's phonebook we would advise transferring it to the Panasonic phone and it will become accessible from the landline phones Phonebook. Hope this helps! - S Panasonic

  • Rated 5 out of 5 stars

    Just what I wanted

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted. Has all of the features I need Set up is easy Well made

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your feedback! We’re glad your Panasonic phone has all the features you need and was easy to set up. It’s great to hear you find it well made! - S Panasonic

  • Rated 5 out of 5 stars

    Panasonic cordless phone /w answering machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power outage knocked out my answering machine and I know many landline phones have been disconnected, mine has not and I needed a new one. Having been to Best Buy on many occasions I had noticed many styles of answering machines and was able to choose the one that best fit my needs. After connecting, was pleased with what it can do beyond my old one.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are happy to hear you had a positive experience with the product! We value your input and encourage you to let us know more details about your experience with us. - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Dependable Phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd set of Panasonic phones - very durable- nice features- easy to set up with clear instructions. The reason I replace them is after many years they show a small amount of physical wear I have never replaced them for a problem with them or that they stop working. Reasonably priced.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for taking the time to leave us a fantastic 5-star review. We're absolutely thrilled to hear about your positive experience with us. -C Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Nice design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the block caller feature, easy to store numbers and lightweight. Sound of recorded messages are not so clear, will review the instructions. Overall happy with the phones

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your feedback! We're glad to hear you’re enjoying the caller block feature, easy number storage, and the lightweight design. We appreciate your note about the recorded message sound quality and hope the instructions help improve your experience. Overall, it’s great to know you’re happy with the phones. - S Panasonic

  • Pros mentioned:
    Ease of use, Price, Sound quality

    Rated 5 out of 5 stars

    Excellent Sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality sound and easy to set up at a great price point.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the nice feedback. -C Panasonic

  • Pros mentioned:
    Call blocking, Ease of use, Sound quality

    Rated 4 out of 5 stars

    Nice phones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works well, with great sound and ease of use. Also like ability to block calls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A Panasonic

  • Rated 4 out of 5 stars

    My opinion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it difficult to hold the phone comfortably on my shoulder. I tried ordering a shoulder support that attached but that was so uncomfortable. Otherwise the phone works great. It only rings three times. I love the call blocker.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Jeanne! Thank you for sharing your experience! We’re glad to hear the phone works well and that you’re enjoying features like the call blocker. We appreciate your feedback about comfort while holding it, it’s valuable as we continue to refine our designs for ease of use. - S Panasonic

  • Rated 4 out of 5 stars

    Best Buy vs Amazon

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on Saturday night and was delivered the next day, Sunday. Seems to work all right. Not too expensive. Pretty similar to the one we have had for the past 15-20 years. Did not have in the store, had order it online. People at the store did not seem to know much about it. Hard to beat Amazon with this kind of service. I like Best Buy, have for years. But they need more "experts" if they are going to compete with Amazon.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! It’s great to hear your new phone arrived quickly and is working well, carrying on the reliable performance of your previous model. We understand how important knowledgeable service is when shopping, and your feedback is valuable as we aim to support our customers in every way possible. - S Panasonic

  • Rated 5 out of 5 stars

    Nice Unit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, panasonic is of good quality and ease of setup.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Mark! Thank you for your great feedback! We’re glad to hear that the setup was easy and that you appreciate Panasonic’s quality. We hope your new phone serves you well! - F Panasonic

  • Pros mentioned:
    Call blocking, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Panasonic phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the “call block” button! Easy phone to use. Good sound.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great Features!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Panasonic phone sets for many, many years and find them to be reliable and convenient. I keep one phone on my desk and the others in the bedroom and kitchen. After frequent use over 12 years (I only use my cell phone when out of the house) I decided to get a new set with the new CALL BLOCK features. Terrific!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phones!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are easy to use, and were so easy to install. The features are so good and instructions easy to understand. I truly wish I had these phones long before I finally got them.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Panasonic - KX-TGD833W DECT 6.0

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones are great easy to work. Best value for the price. They work great in each room. Best Buys has the best products.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Alan! Thanks for the awesome 5-star review! Glad the phones are working well throughout your home, great value and easy to use is always a win! - F Panasonic

Sponsored