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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1297 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the KX-TGD833W phone system for its ease of use, excellent sound quality, and effective call blocking features. Many find it to be a great value for the price, with simple setup and useful features like caller ID. Some customers have noted that the volume could be louder and the battery life could be improved. A few have also mentioned issues with the intercom and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,297 reviews
  • Pros mentioned:
    Call blocking
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great phone for someone with mild dementia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for someone with mild dementia. Blocks calls well, so less worry about being scammed. Wish the volume was louder when it announces who is calling, otherwise 5 stars. I made this color coded cheat sheet, so its easier to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Panasonic telephone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my new Panasonic telephones have what I like the most is call block

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Paul! Thank you for your feedback! We’re glad to hear that the call block feature is your favorite. It’s designed to help you enjoy a more peaceful and convenient phone experience. We appreciate you choosing us! - S Panasonic

  • Pros mentioned:
    Caller id, Ease of use

    Rated 5 out of 5 stars

    New House Phone - Great Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family home still has a house number. My parents were on the search for a new house phone. I visited Best Buy and thankfully came across this option. Very easy to set up. I appreciate that it announces who is calling. It is not bulky.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Love this phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this phone to replace an old Panasonic one we had and so far it is great! Love the call block on it and very easy to set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are glad to hear you are happy with the product. -C Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    are you clinging to your landline? These are #1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones were easy to set up, have many features and the sound quality is excellent. We are very happy with them.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I recommend this wireless house phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very excellent and easy to use so far no issues

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your feedback! We’re glad to hear your Panasonic phone has been easy to use and is meeting your expectations. We appreciate your support! - S Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    The Perfect Landline Telephone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in an area with no cell service; having a good landline phone is critical. This Panasonic telephone is perfect! The phone is comfortable to hold. The ringer tone and volume are easy to adjust. The various menus and options are not complicated; you can quickly find the feature you are looking for (call blocking, talking caller ID, etc.). We bought the phone a little over a month ago. We are pleased, and recommend it to anyone looking for a good landline telephone. Thank you Panasonic, and thank you Best Buy!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are glad to hear you are happy with the product. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Light weight and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great brand and the only one I ever used for my phones. It was super easy to set up. I’m very picky and always check the reviews and the ones for this phone were great! Larger buttons, nice color. Great purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Easy use for eveyone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, big enough buttons for my mom who needs that to see. Screen can be alittle brighter but its still very clear. We love the voicemail feature that allows you to listen to while being left, plays outloud.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -C Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    House phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ! Clear easy to hear . Easy set up! Great for landline!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your wonderful feedback! We're so glad to hear that you're enjoying the clear sound, easy setup, and great performance for your landline phone. -C Panasonic

  • Rated 5 out of 5 stars

    Easy Install & Senior Can Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I finally had to get a land line again, JUST IN CASE MY RETIRED MOM ignored my phone call to her iPhone. I tried to find the easiest one for her to answer and use. This one had only the items I needed. Great volume etc. So I have been using it for a couple of months and GUESS WHAT. Now she does not answer it either! Well I tried! Love her, she says she loves it and will answer when she wants to answer. Well at least I cal check the messages for real issues.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing value for money..sound is clear as a bell..no static problems. This was the 4th make phone I tried and well worth it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thrilled With New Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panasonic Phone System was easy to set up and easy to use. The instructions were very understandable and concise. Other systems a little more expensive but Panasonic recommended by Best Buy representative,

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Rated 4 out of 5 stars

    New Phones!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty much a newer version of the phone we'd been using for a decade.. Which is fine because the batteries on this new one last a little bit longer. ;-)

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the nice feedback. -C Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    House phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    According to my mother she loves the house phones lol, can hear very clearly

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A Panasonic

  • Rated 4 out of 5 stars

    Talk ,talk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great always a good buy and brand last one purchased 10 years ago

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Linda! We’re thrilled to hear you’ve had a great experience with our landline phones over the years! It’s wonderful that your previous Panasonic lasted a decade. We appreciate your continued trust in our brand. - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Landline phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good and works well. Simple to use. Like the intercom option.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 4-star rating! We are happy to know you like the product. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I would recommend these phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The calls are very clear and easy to operate and set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine -- not difficult to set up -- easy for the eldery

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Homw phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fancy and very good product eassy to use conftroble

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the nice feedback. -C Panasonic

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