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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1761 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, excellent sound quality, and effective call blocking features of the KX-TGE632M DECT 6.0 phone system. Many also appreciate the answering machine and the caller ID functionality. However, some users mention challenges with battery life and volume levels. A few customers also point out that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,773 reviews
  • Rated 5 out of 5 stars

    Love the call blocking!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get sooo many unwanted calls these days! This phone has a button to push to automatically block those numbers. The calls have already dropped considerably because of this feature. It also has a nice big display.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Good value and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cost for home phones. Easy to use and great protections.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for sharing your feedback. We’re pleased to hear the product delivers the value, ease of use, and dependable performance you were looking for. Your review reinforces our commitment to creating quality solutions that support everyday life. - S Panasonic

  • Rated 5 out of 5 stars

    Nice Phone System

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new phone system as I was having difficulty with our old phone. It was easy to program. It’s nice that I can turn off the ringer at night if I wish. You can program a different ringer for each phone if you wish. The buttons are largeand the screen is easy to view. The 3 cordless phone system also works well for us.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! Panasonic

  • Rated 5 out of 5 stars

    Chrang

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good no problems yet at all have it about a month now

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -C Panasonic

  • Rated 5 out of 5 stars

    Wireless Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones work wonderful I have no problems with them they are spreader throughout the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Nice phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, it comes with three phones! My grandmother loves it!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Phone I've ever bought.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our phone, easy to use, not hard to figure out how to set it up. It's very stylish, good features and the price was right. I highly recommend this product to anybody who's looking for a very good new phone. Panasonic.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for such a wonderful recommendation! We’re happy to hear you love your phone, from the easy setup to the stylish design and great features. It means a lot to know we hit the mark on quality and value for you. Thanks for choosing Panasonic and for the 5 stars! - F Panasonic

  • Pros mentioned:
    Call blocking, Ease of use
    Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    A final solution to blocking robo calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've used Panasonic phones in the past, set up is pretty much intuitive. However, the instructions can be a bit confusing. It's pretty easy to block an unwanted call as soon as you get one. However, if you only want to receive approved calls be aware that some numbers you may want to receive might be blocked. It's easy to list the numbers of friends and family, but what about your doctor, dentist, school, auto mechanic, etc.? Their calls may not go through unless you go through the procedure of giving those people a special code. I prefer to hit the Block button as soon as I get an unwanted robo call. So far it's been pretty quiet here.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Easy setup phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy, batteries charged up in no time. Good range between stations. I wish I had added one more remote phone since they are so easy to use. Plenty of features for the techie in your family. One Note: we had a 5 day power outage and the phone keeps telling me that the battery is getting low even when you need some rest. Remedy-If power is expected to be out for a while..remove the batteries from the phone-they will keep the batteries charged for later use and you will not br annoyed by the phone telling constantly that the battery is getting low.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and has all of the features I need and with 3 phones we don't have to run if we're in a different room

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Thomas! We’re happy to hear your new phone system is making life easier and keeping everyone connected, no matter the room! Thanks for choosing us to help simplify your calls and keep things running smoothly. Here’s to staying close, even when you’re apart! - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Panasonic cordless phone & Answering Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new cordless phone system. Having the answering machine with 3 cordless phones is perfect. Works perfectly, easy set up and simple to to understand daily usage instructions. The phone is nice looking too which is a plus.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello James! Thank you for your wonderful review! We’re delighted to hear that your new cordless phone system is fitting seamlessly into your daily routine and that you’re enjoying the ease of use and sleek design. Knowing it’s making your communication simpler, and stylish, is exactly why we make them. Enjoy every call! - F Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thanks for reaching out and calling me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phones- for the price. great quality. The voiume is great. Plus the letters and numbers are large, which is great. Still reading the instruction guide.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Marshall! Thank you for your positive feedback! We’re delighted to hear you’re enjoying the sound quality, volume, and the easy-to-read letters and numbers. We hope the instruction guide continues to be helpful as you get to know your new phones. We appreciate you choosing Panasonic! - S Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    highly recommend this phone set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice set. Easy to set up with a lot of great features. Big buttons that are lit make it easy to dial, and display is big and clear to make it easy to read. Phone sounds clear. Highly recommend,

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent wireless phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Easy to install. Good value.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Keith! Thank you for your feedback! We’re pleased to hear you’re enjoying the excellent sound quality, easy installation, and great value of your Panasonic phone. - S Panasonic

  • Rated 5 out of 5 stars

    Cordless phone system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate helped me choose the product best suited for my needs. Explained in detail how to use this phone system includimg the call blocking feature which I badly needed. This system works great. I was receiving approx 30 spam and telemarkers each day. Since installing this system, I have received NONE! Thank you so much !!!

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Great landline phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Love that i don't have to go to the answer machine to hear the voice mails. All handles play the voice mail while being recorded, and you can play the recordings back without going to the answer machine from any of the handheld phone that came with the device. Being able to block numbers with any handheld is great too.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Caller id, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a good portable house phone for a long time and I finally found. It is very easy to set up and the instruction Manuel is easy to follow. It has great sound and if you have caller id it will speak the name of the person after the second ring. Great feature.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently we noticed we could not hear as well on our old cordless Panasonic phones. They were at least 20 years old. So, we replaced them with these phones and can hear very clearly now.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for the wonderful 5-stars review, and for sticking with Panasonic for over 20 years! We're so glad to hear your new phones are delivering the clear sound you were looking for. It’s always a pleasure to know our products can make a noticeable difference, especially when upgrading from a trusted older model. Here’s to many more years of crystal-clear conversations! - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New land lines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were exactly what we're looking for A great product for a great price and the range away from the base is excellent on these. Easy set up , crystal clear reception.Would highly recommend to everyone

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Pros mentioned:
    Caller id, Sound quality

    Rated 5 out of 5 stars

    Best 3 phone answering system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose the three phones. I couldn’t find that setup anywhere else. I like the quality. The only thing that I have a problem with is getting the main screen to show the date and time. It’s probably something I did. I’ve also never heard a phone announce who is calling. That is a great feature. I would definitely recomend this unit .

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

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