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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2789 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, excellent sound quality, and effective call blocking features of the KX-TGE632M DECT 6.0 phone system. Many also appreciate the answering machine and the caller ID functionality. However, some users mention challenges with battery life and volume levels. A few customers also point out that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,789 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thanks for reaching out and calling me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phones- for the price. great quality. The voiume is great. Plus the letters and numbers are large, which is great. Still reading the instruction guide.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Marshall! Thank you for your positive feedback! We’re delighted to hear you’re enjoying the sound quality, volume, and the easy-to-read letters and numbers. We hope the instruction guide continues to be helpful as you get to know your new phones. We appreciate you choosing Panasonic! - S Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Cordless phone system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate helped me choose the product best suited for my needs. Explained in detail how to use this phone system includimg the call blocking feature which I badly needed. This system works great. I was receiving approx 30 spam and telemarkers each day. Since installing this system, I have received NONE! Thank you so much !!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Diane! Thank you for sharing your experience! We're thrilled to hear the phone system has been such a great solution for blocking unwanted calls and that the sales associate provided helpful guidance. It's wonderful to know the system is working perfectly for your needs, thank you for choosing Panasonic! - S Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    highly recommend this phone set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice set. Easy to set up with a lot of great features. Big buttons that are lit make it easy to dial, and display is big and clear to make it easy to read. Phone sounds clear. Highly recommend,

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Rated 5 out of 5 stars

    Home phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers the whole house and we found them easy to set up and use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your feedback! We’re happy to hear the phone covers your whole house and that the setup was easy and user-friendly. - S Panasonic

  • Rated 5 out of 5 stars

    1711 Tap House Beaufort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system was easy to set up and performs wonderful for our use in a restaurant setting.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for the fantastic 5-star rating! We’re delighted to hear the system was easy to set up and is performing wonderfully in your restaurant. Helping your business run smoothly is exactly what we aim for! - F Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent wireless phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Easy to install. Good value.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Keith! Thank you for your feedback! We’re pleased to hear you’re enjoying the excellent sound quality, easy installation, and great value of your Panasonic phone. - S Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    The Call Blocker Is A Great Feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! There are 5 phones that are placed in various areas in my home. You can review incoming calls for 30 days. The best feature is the Call Blocker. You can block all those annoying unwanted calls without even answering, and it can store 1,000 blocked calls. If you block a call in error, you can reverse the blockage.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you so much for sharing your experience! We’re thrilled to hear the Call Blocker and other features are making a difference in your home. Having five phones spread out sounds like a great way to stay connected, and block those pesky calls! We appreciate your support and hope your phone continues to bring convenience and peace of mind. - F Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Great landline phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Love that i don't have to go to the answer machine to hear the voice mails. All handles play the voice mail while being recorded, and you can play the recordings back without going to the answer machine from any of the handheld phone that came with the device. Being able to block numbers with any handheld is great too.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    They do everything you need.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is my 3rd set of Panasonic cordless phones. They work great and are simple to use. My only small complaint is that the batteries don't seem to last as long as my last set. Of course if you keep them on the charger you will never be bothered by that.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We truly appreciate you took the time to share your thoughts with us! -M Panasonic

  • Pros mentioned:
    Caller id, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a good portable house phone for a long time and I finally found. It is very easy to set up and the instruction Manuel is easy to follow. It has great sound and if you have caller id it will speak the name of the person after the second ring. Great feature.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New land lines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were exactly what we're looking for A great product for a great price and the range away from the base is excellent on these. Easy set up , crystal clear reception.Would highly recommend to everyone

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Pros mentioned:
    Caller id, Sound quality

    Rated 5 out of 5 stars

    Best 3 phone answering system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose the three phones. I couldn’t find that setup anywhere else. I like the quality. The only thing that I have a problem with is getting the main screen to show the date and time. It’s probably something I did. I’ve also never heard a phone announce who is calling. That is a great feature. I would definitely recomend this unit .

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Great for Handicap Seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changing home phone carriers, forced the upgrade of home phones. From 1951 to 2019 is a huge change. Basic setup was easy for a non technical person. Love the answering machine feature where all handsets play message while base recorders, making it easier to monitor without chasing the message at the one phone on the other side of the home. Being free from the phone cord is liberating and helpful to handicapped people within household. Caller ID came free with new carrier and some numbers require a 1 in front of the area code. Digital readouts of numbers calling have been wonderful. Having a long house, 2 stories, this product is so very necessary for handicap residents. Hope holsters are made for home handsets so handicap people cane have hands free for wheelchair, walkers, canes.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Panasonic phones are the BEST!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic is the BEST cordless phone system - they look great and last a LONG time! It is the only phone I will buy. Very dependable and easy to use. I only bought a new set because the batteries were running low and I wanted a new set rather than buy battery replacements.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We truly appreciate you took the time to share your thoughts with us! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently we noticed we could not hear as well on our old cordless Panasonic phones. They were at least 20 years old. So, we replaced them with these phones and can hear very clearly now.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for the wonderful 5-stars review, and for sticking with Panasonic for over 20 years! We're so glad to hear your new phones are delivering the clear sound you were looking for. It’s always a pleasure to know our products can make a noticeable difference, especially when upgrading from a trusted older model. Here’s to many more years of crystal-clear conversations! - F Panasonic

  • Rated 5 out of 5 stars

    Panasonic - KX-TGE645M DECT 6.0 Expandable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone set has been PERFECT! I LOVE the call-block feature which has made ours home more quiet since we have been able to block unwanted calls. In addition, the phones are attractive and the Customer Service technician who assisted me in selecting this particular set couldn't have been more helpful. Thank you Best Buy!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi! Thank you for sharing your experience! We're so glad to hear the phone set has been perfect for your needs and that the call-block feature has brought more peace to your home. It's great to know you're happy with both the design and functionality! - S Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these phones for my father. He is in his 90s and is very hard of hearing. They were easy to set up, and now when I call him I don't have to yell into the phone for him to hear me. They deliver excellent sound quality. Highly recommended.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Phone System For Our Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently ordered this phone set to replace my old phone system that was 15 years old. These are quality phones, set up is very easy and an excellent price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for taking the time to send this! -C Panasonic

  • Pros mentioned:
    Features, Sound quality

    Rated 5 out of 5 stars

    Full of useful features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is full of features. The buttons are large and easy to read. Screen lettering is large and easyvti read. Sound is clear. The only drawback is that the light that indicates a message is on the upper back of the phone, so it’s not visible when looking at the front of the phone. An unexpected plus is that we don’t have to listen to our outgoing message when the machine picks up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good system, worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, good sound quality and easy to use. We have not used all the features yet but what we've used so far has been good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

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