Deals Worth GiftingShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 560 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, call blocking, and sound quality as significant advantages. Many also appreciate the range and Bluetooth connectivity, along with the multiple handsets included. However, some users mention needing to charge the batteries frequently and express concerns about the volume level for certain users. A few customers also point out challenges with the instruction manual and occasional connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 560 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Bluetooth sets up easy. You can set phone to answer by voice command. Display is bright and larger and brighter. Buttons are larger and easier to punch. My old panasonic wouldnt let me delete names and numbers. I hope this one doesn't have that problem.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for choosing Panasonic! Panasonic

  • Rated 5 out of 5 stars

    Great phones!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We previously had phones just like these. It finally go to the point that they were just worn out. We had them probably 10 years—give or take a year or so. They have all the features we need—phone book (which we use all of the time—, block number, answering machine, call waiting, large numbers, and many other features. We are very satisfied and would recommend these to anyone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the 5 stars! Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Best talking caller id phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it you block them unwanted phone calls I can’t complain ♥️♥️♥️

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback, it is greatly appreciated! Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Easy set-up and good results

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone set was easy to set up. Do need to call your phone service provider to set up the CID. Sound is good. Like the speaker phone option for hands free use. All input / phone numbers and such can be entered in any of the phones and will automatically input to all of the other phones in the set. It is great having a phone in each room of the house. Incoming call info is announced and displayed on each phone, so no more rushing through the house to answer the phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Call blocking, Ease of use
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Smart looking phone.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use once you get the hang of it and read the instructions. A lot of features that my other phone didn't have, like block incoming calls immediately. A very large directory (2,000) to keep taps on all callers you need to keep. Very helpful and love the expandable Cordless Phone System. Only down side is the volume could be a lot better (louder) and less static when speaker phone is turned on. .

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! Panasonic

  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Stops robocalls!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this new telephone. We were receiving so many robocalls an afternoon nap was out if the question. Unplugging the phone not an option either with kids and elderly parents. Just blocking telephone numbers didn’t help because telemarketers just change numbers. Setting up the telephone book initially was a bit of a pain, but worthwhile in the end. The instructions say the telephone will not ring at all if a robocall which I found is not entirely correct. I do hear one faint ring and then nothing else. If someone calls that is not a robot and not in your phonebook, they are simply instructed to enter a one to three digit code of your choice for the telephone call to be connected. Small inconvenience for the caller and you can always add more numbers to your telephone book. I would definitely purchase again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your kind words.
      We are very happy for your experience. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Never read the manual and it's all setup.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked these up today after researching many models. The link2cell feature is nice the spoken Caller ID is very nice also. Quality of build and setup is very easy. Expandable 5 handsets are also nice. Got tired of buy the $20 junk VTech walmart jobers and decided to invest in these with landline being a dying technology. You can actually use these phones without landline service if you have a home where your phone service is sketchy in certain spots just set your phone on charge where signal is good and let this setup handle all your incoming and outgoing calls. Text message notification and 2 cell phones can be linked to the handsets at the same time. Again sound quality, battery life and features are well worth it. Would recommend getting these if your done dealing with the normal junk.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! Panasonic

  • Pros mentioned:
    Call blocking, Sound quality

    Rated 5 out of 5 stars

    Great Phone system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Block Call Feature. Love the Bluetooth connection to our 2 cell phones. Great sound quality. The 5 phones are perfect for our household. Would buy again and highly recommend

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear customer, thank you for your kind words and also for choosing Panasonic! Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent phone system.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is easy to set up and performs well. It has many features including blue tooth and cellular connectivity. You can use them if you want, or just use a basic configuration. I chose the latter. It also comes with 5 phones, so covering my three floors was a snap.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good System for my Mom

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Panasonic system for my mom to replace her 10 year old VTECH 2-handset system. We were tired of replacing batteries in the VTECH, and I wanted something with Clear Voice and Call Block. She also wanted more handsets, one per room where she spends most of her time. After 55 days of use, she is happy with the Panasonic. It was very easy to setup. We set the time & date on one handset, which automatically synchronized with the base, then auto-sync’d to the other handsets as we put their batteries in. Unfortunately the handsets’ speakerphones are not as loud as I would like, but she doesn’t use them often; I would say they are about half as loud as the iPhone. Overall, happy with the purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Made My Life So Much Easier

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Love it! Love it! Exactly what I wanted. The first system I ordered from Best Buy did not meet my expectations. Too small a screen, buttons barely visible/touchable for my eyes and fingers. I returned that one. The Panasonic KX-TG775S Link 2 Cell DECT6.0 was meant to be. For weeks there had not be one available at in store. I really wasn't excited about so many phones (thought that they would just sit in the box). I was definitely wrong. Weight of phones is perfect and comfortable, size of print on screens (phones and base) perfect,. I could even figure h=out how to program what I wanted before even looking at the directions manual. Really cool how it announces who is calling. Highly recommend this system!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Call blocking, Features, Sound quality

    Rated 5 out of 5 stars

    home phones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    blocking all of these calls is great. tons of features I didn't realize were available with this unit. looks and sounds good and it does what it says it does. great land line product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Great phone system.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allowed us to have phones in all the spots/rooms we wanted. It can even be used as an intercom system. Great range. Easy setup. each phone can be used as a speaker phone; so can the base.

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Fantastic!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use only the basics, caller ID, call blocking, etc and it is super easy and great speaker phone on both handheld and base. Works wonderfully and that’s all I ask!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 4 out of 5 stars

    Does everything advertised

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone system has good range and is easy to use. Caution with linking it to your cell phones....your text messages get announced over the phone system and it becomes very aggravating. It also blocked the ability to make an outgoing call with the Panasonic phone. It was great for setting up the phonebook but after that, a real PIA. Had to go online to find out how to tell the thing to forget the pairing (not just drop it) to enable the phone to be used. It's not in the manual!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Call blocking
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Panasonic phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has upteen settings which help to prevent unwanted calls. It also can block unwanted calls. Messages displayed clearly on the face of the phone. This system is a big improvement over our previous Panasonic system which was outdated. The only thing I could hope to improve is the volume, it seems that the volume should go up a bit higher.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Replaced old phones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Panasonic set replaced a similar set purchased years ago. The new set has a few added features and one more phone in the set, The only issue is the process of doing certain things is slightly different than the old set but in time we will get used to the new steps and what to push.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. We are always striving to improve and simplify the operations of the telephone to be able to come out with better products every year. We are here to help you if you need. http://bit.ly/2CyLd9k Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Like the intercom feature...

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Panasonic phones with satisfaction before, and these did not disapoint. New configuration of the buttons took some getting used to, but no big deal. Very happy with the sound quality. Easy to set up. Especially like the intercom feature that enables ringing all 5 units at once. Probably could have gotten them a few bucks cheaper on line, but I have always been impressed with the customer service at my local Best Buy. After two months we are quite pleased with this phone set.

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great price, great options

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our older landline phones with this system as we were getting 3-5 "Robocalls" a day. This system offers Call Blocking, dumps robocalls by requiring that the caller hit a key to be allowed through - and your phone will not even ring until they do so! We have received ZERO Robocalls since easy installation of this system! the caller ID number is kept on the phone and you are notified of the Missed Call in case a valid recording call (school, doctor's office, etc) is received.

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Excellent product.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't like robocalls, nuisance calls, calls from organizations looking for free money, this particular telephone, model made by Panasonic, is the best method to stop those particular nuisance calls. Passing better laws to stop robocalls would be great, but it hasn't happened. This phone can be used as a baby monitor.

    I would recommend this to a friend
Sponsored