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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1055 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the ease of use, sound quality, and call blocking features of the KX-TGL432B phone system. Many also appreciate the caller ID, price, and battery life. However, some users mention challenges with the volume level and find the instructions less than helpful. A few also noted some difficulties with the buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,055 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Panasonic Phone Lover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Panasonic phones. They are easy to set-up and easy to use. I love the speakerphone and built in answering machine. Yes, I still have my landline phone ☎️ I found this one at a great price. Works perfect! I would definitely recommend this phone

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has lots of features and is very user friendly. It is easy to read and has a small footprint where space is a concern. Sound quality is great and it was easy to program.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just right!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is sleek, just right, the features are simple number of rings are adjustable before recording messages, helps a lot with all the Robo calls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Landline

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone, Best landline I owned. Great answering service, has all sorts of features.Yes I recommend this phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice and EASY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality cordless phones!! Simple and complicated to operate. The color black goes well with everything in my home.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are pleased you are enjoying the product, and we appreciate you sharing your thoughts with us and the rest of the community! -C Panasonic

  • Rated 5 out of 5 stars

    Panasonic Cordless Telephone/Answering Machine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic Cordless telephone With answer on answer machine. Two hand sets are very convenient. Can screen all your calls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone for the elderly

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my dad for Christmas, easy to see and read

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great cordless phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Very clear sound. Quality product!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Ease of use, Price, Sound quality

    Rated 5 out of 5 stars

    Nice phones for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, sound clear, and easy to setup and use. They have a great battery life and great range.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Caller id, Ease of use

    Rated 5 out of 5 stars

    Excellent basic phone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone system is very well priced and had the basic features I needed: Caller ID, answering machine, audible new message alert, second handset and easily readable screen. It stores 9 speed-dial numbers and 100 pnone numbers in its phonebook and it was easy for me to set up. I've had it for several weeks and have had no problems with it. My only cons are that I find the speaker slightly uncomfortable to hold against my ear and, unfortunately, there is no headphone jack. All-in-all it filled all my basic needs and the price was certainly right.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our cordless phone recently died after many years of service, so we needed to buy another phone quickly. I went to Best Buy, not knowing whether cordless phones are even sold anymore. So many people have given up their home phones in favor of cell phones. It turned out that I had nothing to worry about. Best Buy had a very good selection. After looking at all the available phones, I knew this Panasonic phone would be perfect for us. It is easy to set up and comfortable to use. The sound quality is excellent, and we are completely satisfied with our purchase. We recommend it to anyone who wants a reliable, easy-to-use cordless phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Caller id, Ease of use

    Rated 5 out of 5 stars

    Cordless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good ID view. Small and compact. Sleek.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for choosing us! We appreciate the 5-star review. - S Panasonic

  • Pros mentioned:
    Caller id, Ease of use

    Rated 5 out of 5 stars

    great Phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use charges great and last long great for blocking the robo calls too answer machine is easy set up and I like that you can make it announce who's cLLING

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Cons mentioned:
    Buttons

    Rated 3 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay, there’s really no other way to describe it. The buttons are tricky and the system isn’t user friendly. But it does have a excellent battery life.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Robert! Thank you for your honest feedback. We're glad to hear you’re satisfied with the battery life, and we appreciate your comments about the buttons and user interface. Insights like yours help us improve the experience for future models. - S Panasonic

  • Rated 5 out of 5 stars

    Panasonic phone maintains landline connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable phone connection through internet maintaining landline over a number of years.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your trust in our phone system! We’re proud to provide a dependable landline connection that you can count on year after year. It’s wonderful to hear it’s been a reliable part of your communication setup. Here’s to many more years of clear, steady calls! - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy set-up. Only pla e in town that sells landline phones!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Ted! Thank you for your 5 star review! We’re so glad to hear the product was easy to set up and that it’s meeting your needs. We’re also happy to be the brand you can count on for landline phones, thanks for choosing us! - F Panasonic

  • Pros mentioned:
    Call blocking, Caller id, Sound quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for home use,to replace a dying uniden or something like that it's great has blocking feature for pesty calls and it announces who is calling,has clear sound and the battery doesn't die after 40 mins.I am very happy with this,wish I had done it sooner

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Can you hear me now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and phones work well. Battery has long talk time. Good price!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Pros mentioned:
    Call blocking, Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I decided to go with this phone. Was looking for a Panasonic cordless phone that was wall mountable. Size is perfect & looks good on my wall, I'm able to see if I have messages & it beeps if I have messages. I absolutely love the feature of being able to block certain calls. Sound quality is great too.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to set up too. Would definitely recommend this for small office spaces.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Krid! Thank you for the glowing review! We're so happy to see our product meets your expectations. - S Panasonic

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