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Customer reviews

Rating 4.5 out of 5 stars with 19 reviews

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84%
would recommend
to a friend

Customers are saying

Customers enjoy the GoSafe S37 Dash Cam's high-quality video, which performs well even in low-light conditions. The ease of setup and use is also frequently praised. No significant drawbacks were reported by customers. Overall, the camera receives positive feedback for its performance and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Rated 5 out of 5 stars

    Easy to set up; very light & non-intrusive design.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Papago GoSafe S37 Dash Cam because it has a port for an external monitor. I'm still trying to get my external monitor to work with it. I've hooked it up with a cable, yet must be doing something wrong? I still like and value the camera very much and don't have any regrets purchasing it. Best Buy also had the best price (even over the other major Online outlets). If I were going to purchase again, I'd probably go with the GoSafe S780 which has a rear wireless camera that ties into a front one like this one. That way, I wouldn't be messing around with hooking up another monitor.

    I would recommend this to a friend
    • Brand response from PAPAGO
      Posted .

      Hi Alaska,

      Thank you for leaving us such a wonderful review. We are thrilled that you are enjoying your dashcam and its features! We put customer experience and satisfaction as our priority, if you ever run into any issues or need any spare parts in the future, please contact us at [email protected]. So thank you again for your kind words and we wish you happy and safe travels.

      -PAPAGO Customer Support PAPAGO

  • Rated 4 out of 5 stars

    Camera works as stated.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera works very well. It does not restrict my view. The only issue is the annoying noise at every stop sign alerting you that there is a stop sign. I think there is a button to turn it off but I haven’t had time to research it yet. Overall a great camera. Installed at Best Buy and only took about 35 minutes.

    I would recommend this to a friend
    • Brand response from PAPAGO
      Posted .

      Hi Bigd123,

      Thank you for your positive feedback on our product! The team here at Papago is thrilled to hear that you’re happy with the dashcam and its features. In order to turn off the Stop Sign Recognition feature push the down arrow key to bring up the dashcam's settings, then scroll down to the Driving Safely option then push the OK button. On the next screen of options, scroll down until you see the Stop Sign Recognition feature highlighted in yellow then push the OK button, next you'll be able to turn the feature off. We hope you are fully enjoying your dashcam and if you ever have any questions or concerns, feel free to reach us at [email protected].

      -PAPAGO Customer Support PAPAGO

  • Rated 5 out of 5 stars

    Eyesomeness!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practical, compact, neatly installed and reliable in the field. Can even be employed as an extra security device...awesome!

    I would recommend this to a friend
    • Brand response from PAPAGO
      Posted .

      Hi M3dEgl3,

      Thank you for leaving us such a wonderful review. We are thrilled that you are enjoying your dashcam and its features! We put customer experience and satisfaction as our priority, if you ever run into any issues or need any spare parts in the future, please contact us at [email protected]. So thank you again for your kind words and we wish you happy and safe travels.

      -PAPAGO! Customer Support PAPAGO

  • Rated 5 out of 5 stars

    no issues at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it. I like the features it has. I bought the 128mb Mini SD right away and to me it's a must have.

    I would recommend this to a friend
    • Brand response from PAPAGO
      Posted .

      Hi Bryintn,

      Thank you for leaving us such a wonderful review. We are thrilled that you are enjoying your dashcam and its features! We put customer experience and satisfaction as our priority, if you ever run into any issues or need any spare parts in the future, please contact us at [email protected]. So thank you again for your kind words and we wish you happy and safe travels.

      -PAPAGO Customer Support PAPAGO

  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because a car ran a red light and got hit. Wish I had a dash cam. Video quality looks great even at night. Easy to set up and use. Comes with a memory card!

    I would recommend this to a friend
    • Brand response from PAPAGO
      Posted .

      Dear IL31,

      Thank you for leaving us such a wonderful review. We are thrilled that you are enjoying your dashcam and its features! We put customer experience and satisfaction as our priority, if you ever run into any issues or need any spare parts in the future, please contact us at [email protected]. So thank you again for your kind words and we wish you happy and safe travels. PAPAGO

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , good quality , long lasting product , good night vision

    I would recommend this to a friend
    • Brand response from PAPAGO
      Posted .

      Hi Polo, Thank you for leaving us such a wonderful review. We are thrilled that you are enjoying your dashcam and its features! We put customer experience and satisfaction as our priority, if you ever run into any issues or need any spare parts in the future, please contact us at [email protected]. So thank you again for your kind words and we wish you happy and safe travels. -PAPAGO Customer Support PAPAGO

  • Rated 5 out of 5 stars

    It was an impulse buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this is an average device. The car footage looks like the cars are at afar distance that many things are not visible. I can read a license plate while close to a car and at a full stop. The footage also is in a fish eye lens look. The device has to be connected to a power source to work. The footage gets erased if not saved. To free up space. I can just use the memory card it came with. I bought the product just in case I need and have been driving safe and just have average driving footage.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take great pictures! Night vision is awesome. Great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Pretty Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent quality both the unit, the video and how it performs. Only had it for awhile so cannot review on durability. So far no complaints.

    I would recommend this to a friend
    • Brand response from PAPAGO
      Posted .

      Hi Chief,

      Thank you for your positive feedback on our product! The team here at Papago is thrilled to hear that you’re happy with the dashcam and its features. We hope you are fully enjoying your dashcam and if you ever have any questions or concerns, feel free to reach us at [email protected].

      -PAPAGO Customer Support PAPAGO

  • Rated 5 out of 5 stars

    Meets Expectations at a Reasonable Cost

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 3 of these units for our vehicles and they have performed exactly as promised at a reasonable price. I wish I could say the same for Best Buy's customer service.

    I would recommend this to a friend
    • Brand response from PAPAGO
      Posted .

      Hi NightRanger,

      Thank you for leaving us such a wonderful review. We are thrilled that you are enjoying your dashcam and its features! We put customer experience and satisfaction as our priority, if you ever run into any issues or need any spare parts in the future, please contact us at [email protected]. So thank you again for your kind words and we wish you happy and safe travels.

      -PAPAGO Customer Support PAPAGO

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excellent camera, reliable, beautiful, great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with this PAPAGO - GoSafe S37, glad I got it - mostly because it reliably shoots high quality videos for your protection, but also for other reasons. I am one of the earliest adopters of dash cams in the U.S., got my first one many years ago from a no-name manufacturer, when almost nobody knew or cared about this type of product, and it saved me few times from dishonest motorists causing accidents. When selecting a dash cam, don't be distracted by features that you probably don't really need (like anything GPS-based, etc), and instead worry about the main thing - reliability of videos. If your camera doesn't take a good video of an important moment, or that particular file gets corrupted (happens more often than you think), then your camera is completely useless. The S37 takes quality videos very reliably (so far 100% reliability in about a month) - and that's the most important thing. It also has other features that could be useful for many people, like the stop sign warning, other Driver Assist Features, but they can all be turned off if you prefer. In addition to that, the camera is beautifully designed, very aesthetically pleasing, and I highly value great industrial design: among other things it tells you a lot about the manufacturer and its commitment to excellence. Also, one other underappreciated feature: S37 can be very easily removed from its mount and, because it's so small and light, carried in a pocket, or a purse, or hidden in a car when you are away. It's important because these days thieves break into cars for anything they see worth few bucks, and this beautiful camera certainly attracts their attention. I don't have time to describe in detail everything I love about S37, but this BestBuy price is making it an amazing value: even on Amazon it's $30 more expensive! Highly recommended!

    I would recommend this to a friend
    • Brand response from PAPAGO
      Posted .

      Hi TFGY,

      Thank you for your positive feedback on our product! The team here at Papago is thrilled to hear that you’re happy with the dashcam and its features. We hope you are fully enjoying your dashcam and if you ever have any questions or concerns, feel free to reach us at [email protected].

      -PAPAGO Customer Support PAPAGO

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality with good picture. Will recommend this product

    I would recommend this to a friend
    • Brand response from PAPAGO
      Posted .

      Hi Avisduff,

      Thank you for leaving us such a wonderful review. We are thrilled that you are enjoying your dashcam and its features! We put customer experience and satisfaction as our priority, if you ever run into any issues or need any spare parts in the future, please contact us at [email protected]. So thank you again for your kind words and we wish you happy and safe travels.

      -PAPAGO Customer Support PAPAGO

  • Rated 5 out of 5 stars

    Work great and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drive Uber and I wanted a little more insurance of what's coming at me in case of an accident. Best Buy had a number of dash cams to choose from and made my on line purchase easy.

    I would recommend this to a friend
    • Brand response from PAPAGO
      Posted .

      Hi Gunboat,

      Thank you for leaving us such a wonderful review. We are thrilled that you are enjoying your dashcam and its features! We put customer experience and satisfaction as our priority, if you ever run into any issues or need any spare parts in the future, please contact us at [email protected]. So thank you again for your kind words and we wish you happy and safe travels.

      -PAPAGO Customer Support PAPAGO

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    dash cam

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you want to escape headaches wile on the road, this is your best friend and helper in need

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clear image, good view capture, ok night vision. overall a good product to have,

    I would recommend this to a friend
    • Brand response from PAPAGO
      Posted .

      Hi Sanvk,

      Thank you for leaving us such a wonderful review. We are thrilled that you are enjoying your dashcam and its features! We put customer experience and satisfaction as our priority, if you ever run into any issues or need any spare parts in the future, please contact us at [email protected]. So thank you again for your kind words and we wish you happy and safe travels.

      PAPAGO Customer Support PAPAGO

  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these for myself and my wife. I feel that Dash cams are a must in today’s world if you have to prove your innocence. These work great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok I guess. Nothing special. Does the job. I dont like that it has to be plugged in to be on

    No, I would not recommend this to a friend
    • Brand response from PAPAGO
      Posted .

      Hi Jreneek, Thank you for leaving us such a wonderful review. We are thrilled that you are enjoying your dashcam and its features! We put customer experience and satisfaction as our priority, if you ever run into any issues or need any spare parts in the future, please contact us at [email protected]. So thank you again for your kind words and we wish you happy and safe travels. -PAPAGO Customer Support PAPAGO

  • Rated 5 out of 5 stars

    dashcam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it at a great price an I have not had any issues

    I would recommend this to a friend
    • Brand response from PAPAGO
      Posted .

      Hi Kiki2luv,

      Thank you for leaving us such a wonderful review. We are thrilled that you are enjoying your dashcam and its features! We put customer experience and satisfaction as our priority, if you ever run into any issues or need any spare parts in the future, please contact us at [email protected]. So thank you again for your kind words and we wish you happy and safe travels.

      -PAPAGO Customer Support PAPAGO

  • Rated 2 out of 5 stars

    Too expensive and it feels cheaply made.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera and screen would shut down and reset many times while driving or in motion. I've had many dash cams and this is one of the expensive version i purchased which was very disappointing It ended up getting returned to best buy.

    No, I would not recommend this to a friend
    • Brand response from PAPAGO
      Posted .

      Dear JediKnight,

      Thank you for sharing your product review. I would like to present our deepest apologies for all the inconvenience. We are dedicated to ensuring your 100% satisfaction, and eagerly want to resolve this for you. Please feel free to contact us via [email protected] with your Best Buy invoice, we will always be more than happy to assist you.

      Best regards,

      Papago Customer Service
      [email protected] PAPAGO

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