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Customer Ratings & Reviews

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Customer reviews

Rating 3.1 out of 5 stars with 169 reviews

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Rating by feature

  • Battery Life

    Rating 3.4 out of 5 stars

  • Durability

    Rating 3.2 out of 5 stars

  • Display

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

52%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use of the Playtime Pad - 7" Kid Safe Tablet. However, many customers reported issues with the tablet's performance, screen quality, and battery life, noting that the device is slow, the screen is subpar, and the battery doesn't last long. App stability was also a concern for some users. Overall, the positive feedback on ease of use is counterbalanced by significant negative feedback on other key features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 169 reviews
  • Rated 5 out of 5 stars

    Best tablet for kids!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never wanted my kids on electronics because I didn't grow up the way. I do understand times are changing. With all these tablets for kids, my husband and I agreed on these almost instantly. Our boys can only access PBS shows and what not. We also really like that there's a memory card slot to expand storage. Highly recommend!

    I would recommend this to a friend
    • Brand response from onn. Product Support
      Posted .

      Hi LaynSinclair, we highly appreciate your feedback. Glad to know that you are satisfied with your product. Thank you for sharing this to us and to the community. Enjoy! In case you need assistance or have other concerns, please email us at [email protected] or give us a call at 1-833-909-CORE (1-833-909-2673) to discuss?

  • Rated 5 out of 5 stars

    Great touch

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product works great have so much fun with it

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Leapfrog

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really sorry to buy this item. It is so slow that it can't even open applications on time. I wanted to rerurn it but unfortunately the 15 days period was over. I wanted to add some amount and purchase interactive notepad to my daughter from bestbuy by returning this one. I don't have any idea if it can be made or adjusted to act fast because my daughter has already rejected it. I would be happy if you can help me with the return for exchange.

    No, I would not recommend this to a friend
    • Brand response from Core Product Support
      Posted .

      Hi Leapfrog2T, we are sorry to hear that you are not satisfied with our PBS tablet. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at [email protected] or give us a call at 1-833-909-2673 to discuss. We hope to hear from you soon.

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tablet for young children. Our 18 month old is having a blast with it!

    I would recommend this to a friend
    • Brand response from Core Product Support
      Posted .

      Hi Julie, we highly appreciate your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this to us and to the community. In case you need assistance or have other concerns, you may call our customer service hotline 1-833-909-2673, Mondays to Fridays from 9am to 5pm PST. Or email us at [email protected].

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fun and educational for my child. We take it everywhere. It is easy to use too.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Don’t waste your money!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PBS device is not worth your time or most importantly your money!!! The device is very slow, hard to add games and not user friendly for kids. I plan to try and trade it in and a Samsung tablet for my granddaughter, they’re much better quality devices!

    No, I would not recommend this to a friend
    • Brand response from Core Product Support
      Posted .

      Hi Shay, we are sorry to hear that you are not satisfied with the quality and performance of our PBS tablet. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at [email protected] or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.

  • Rated 5 out of 5 stars

    I bought this for a gift for my great grandmother

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a gift for my great grandmother for Christmas

    I would recommend this to a friend
    • Brand response from Core Product Support
      Posted .

      Hi, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at [email protected].

  • Cons mentioned:
    Battery life, Speed

    Rated 1 out of 5 stars

    Kids tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t stay charged long and it runs slow I also have to constantly restart it

    No, I would not recommend this to a friend
    • Brand response from Core Product Support
      Posted .

      Hi, it is understandably frustrating that your PBSKD12B is not working as expected. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at [email protected] or give us a call at 1-833-909-2673 to discuss. We hope to hear from you soon.

  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the tablet! It cuts off from time to time!

    No, I would not recommend this to a friend
    • Brand response from Core Product Support
      Posted .

      Hi Shaki, we are sorry to hear that you are not satisfied with the quality and performance of our PBS tablet. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at [email protected] or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.

  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Pure junk/ p s kids tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This kids tablet is aweful there is no space so nothing works right it cuts out all the time while my kids watching his shows that are supposed to be free with this on the PBS kids channel it's just horrible

    No, I would not recommend this to a friend
    • Brand response from Core Product Support
      Posted .

      Hi Tryt, we are sorry to hear that you are not satisfied with the quality and performance of our PBSKD12B. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at [email protected] or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.

  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product. Did not work well. Was such a waste of money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pbs kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for kids especially toddlers learning to talk

    I would recommend this to a friend
    • Brand response from Core Product Support
      Posted .

      Hi California, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this to us and to the community. In case you need assistance or have other concerns, you may call our customer service hotline 1-833-909-2673, Mondays to Fridays from 9am to 5pm PST. Or email us at [email protected].

  • Rated 3 out of 5 stars

    Tablet

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for little kids but it just a cheap tablet. You get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from Core Product Support
      Posted .

      Hi Swhiteash, we are sorry to hear that you are not satisfied with the quality and performance of our PBS tablet. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at [email protected] or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.

  • Rated 3 out of 5 stars

    Not the kids tablet for us

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable but couldn't add the apps we wanted so we traded up for something more advanced. Wished we would have paid the extra $21 to start with.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in theory this is a nice tablet. the bumpers on it work well, the software is too slow though. Constantly lags or freezes. don't waste your time or money on this, buy a normal tablet and download kids apps.

    No, I would not recommend this to a friend
    • Brand response from Core Product Support
      Posted .

      Hi Kenwolfe, we are sorry to hear that you are not satisfied with the quality and performance of our PBS tablet. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at [email protected] or give us a call at 1-833-909-2673 to discuss. We hope to hear from you soon.

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    PBS Kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for kids, love that is learning and games. Easy to use!

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Not a good device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very slow and displays server issues frequently. Not very impressed. My phone app is much better

    No, I would not recommend this to a friend
    • Brand response from onn. Product Support
      Posted .

      Dear Brent, it is understandably frustrating that your Playtime Pad is not working as expected. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at [email protected] or give us a call at 1-833-909-CORE (1-833-909-2673) to discuss? We hope to hear from you soon.

  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Very slow

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow. Maybe it would be good for very little kids as their first tablet.

    No, I would not recommend this to a friend
    • Brand response from Core Product Support
      Posted .

      Hi, we are sorry to hear that you are not satisfied with the quality and performance of our CLT136401BL. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at [email protected] or give us a call at 1-833-909-2673 to discuss. We hope to hear from you soon.

  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Nope!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned this. My son had it for 45 minutes and the screen broke. You have to be on wifi to do most anything on it so it was useless for the trip we got it for. Once we got to wifi we let him have it. He dropped it and the screen had millions of lines all over it. Just thought that if it’s for kids it should be durable enough to handle a drop!

    No, I would not recommend this to a friend
    • Brand response from onn. Product Support
      Posted .

      Hi Jjennings, we are very sorry to hear that your son inadvertently broke his PBSKD12B. We’d like to make things right. At your earliest convenience, would you please email us at [email protected] or give us a call at 1-833-909-CORE (1-833-909-2673) to discuss? We hope to hear from you soon.

  • Rated 3 out of 5 stars

    Good for a now to a year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 year old loves is. But it basically an old android tablet painted with PBS and loaded with pbs items.

    I would recommend this to a friend
    • Brand response from Core Product Support
      Posted .

      Hi Rynowiemann, we are sorry to hear that you are not satisfied with the quality and performance of our PBS tablet. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at [email protected] or give us a call at 1-833-909-2673 to discuss. We hope to hear from you soon.

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