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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 2655 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and the compatibility of the Official Universal Media Remote for PlayStation 4. Many appreciate its functionality for controlling Blu-ray players and other devices, as well as its affordability. However, some users experienced issues with battery life, connection stability, and button size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,655 reviews
  • Cons mentioned:
    Button size

    Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. My only issue is that the remote and buttons are smaller than what I'm used to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easier than using a controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I said above easier than using a controller, but I think the PS3 remote was easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Coach Potato Remote grandmaster

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up for my PS4 so I could stop using my controller for the fact that I like to watch movies a lot and the constant turning it on to select the menu, pick the function I want, then close it again was sometimes a hassle. Might seem strange but I do like having everything flow smoothly for me so this remote definitely gets the job done and it stays on for a good while like 20-30min before you have to turn it on again. you can tell when its on when the upper right corner of the remote flashes red when you push a button on it. I don't use the full feature of it like tv stuff but im sure it works just as well. I have other remotes for my soundbar/TV so the universal part of this, I don't use it nor have I ever had a problem with connectivity issues regarding universal features such as TV spazzing out while using this remote for PS4. The quality feels good and smooth w/ an extremely soft textured feel (feels smooth), the buttons themselves are soft rubber but firm and no receiver is needed for this. you turn it on and connect it to the PS4 via the controller screen under settings. I forgot exactly how since its been awhile since I bought this but I wanted to try it out a couple "months" (2 years; I forgot) and make a good review on what the pros and cons were. I have to say that there really is no cons to this. It does what its supposed to, it helps me do the functions I want to by having instant access to pause/play/fast forward etc functions without having to turn on the controller. Works great!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Ugh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS3 control worked perfectly. This one drops connection after 15 minutes of no use. Watching a movie for 20 mins., get a call, need to pause. Well, reconnect with the PS button first. It's not made by Sony, so I'm hoping they make a better one. Button placements are not great either. But still maybe better than using a standard controller.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works great but its tricky getting multiple items connected. Works well with PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. I no longer have to use the controller. So much handier and easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this handy remote so I could save the use of the game controllers. Worth it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does what is advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bells or whistles. This is easy to use, fairly easy to program, and gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great improvement on previous remotes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a remote that works with the PS4. So much easier then using the PS4 controller.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Serves its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Universal Media Remote serves its purpose for basic control. When watching videos for a long time, the control seems to go in sleep mode to save battery. If you have a PS4, it's a cheap alternative to use your PS4 as a media center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my stock PS4 controller that wouldn't charge and while it was difficult to get setup with a barely functioning main controller, now that it is it works great and does what I need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little upset that Sony did not manufacture this remote themselves but it works great. I was able to sync it easily with my PS4, my TV and soundbar which eliminated 2 remotes for me. Well worth the $30.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a good remote for the ps4, and it can control my audio system and projector!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so my technology challenged father-in-law could operate the PS4 to watch Netflix. The only reason I gave this 4 stars instead of 5 is because some apps don't work with the remote like HuluPlus. I'm sure HuluPlus will catch up soon enough :)

    I would recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 3 out of 5 stars

    Decent remote, nothing special

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this remote so we could use our PS4 Pro as a dvd player as well. The speed and upscaling ability of the PS4 exceeded our standalone. So in doing so when pairing it was pretty finicky and the first one I purchased did not work so needed to get another. The design is like that of old school box remotes that doesn't feelcas comfortable in the hand as say the Samsung new remotes or the LG magic remotes. It does its job though. I did learn while pairing the Samsung Q series remotes also work just fine to control the PS4 so we have been using that more than this due to the awkward size and shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a remote for PS4!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the ps4 for so much more than a gaming console... very happy to have an actual remote to operate apps and movies! It also has learning capabilities to operate other media devices yay!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the PS4 remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the previous version PS3 remote. Thinner, easier to use & now I can finally watch my movies on the ps4 without having to use the gamer contol.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best remote for ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this remote. It works great! You just simply sync the Bluetooth and your done. Easy! You can also control your tv with it so you don't have a bunch of remotes to switch back and fourth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than a controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nobody has to guess what buttons do what when you use an actual remote vs the gaming system controller. Plain as day what buttons you need to press. Works like all remotes. Great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Pretty good universal remote, good ps4 remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for media on the PS4, the added universal remote quality is passable.

    I would recommend this to a friend
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