Customers are enthusiastic about the Play Indoor 1080p Wi-Fi Camera's video quality, ease of setup, and laser pointer feature. They appreciate the peace of mind it brings, allowing them to monitor their homes and pets remotely. While some users have concerns about the app, price, connectivity issues, and subscription requirement, the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 295 reviews
Rated 3 out of 5 stars
Basic Camera
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I never got the laser to keep up with me, usually a 2-3 sec lag. The voice stopped working after 5 months, now it's just a rapidly flashing red light. I'll be returning to BB soon. It was good for basic remote viewing of my cat, while it worked.
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Matte Silver
No, I would not recommend this to a friend
Brand response from Petcube Customer Care
Posted .
Hi there,
We'are really sorry to hear about your experience with Petcube and we would love to offer you our help. Can you please contact us at [email protected] and let us know your Petcube username? We would be more than happy to help you resolve any technical issues or replace your camera if necessary to get you and your pet to enjoy the Petcube! Your Petcube probably just needs to be updated to the latest firmware version.
Thank you. Looking forward to your reply.
Best, Petcube Team
Pros mentioned:
Camera quality, Laser
Rated 5 out of 5 stars
Great camera!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have both dogs and cats and this camera is perfect for both! The built in laser attracts my cats and u can see them and talk to them and hear them meow and the dogs bark! Great camera for the money!!!
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Matte Silver
I would recommend this to a friend
Rated 3 out of 5 stars
If the setup was faster, I'd give it more stars
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The set up requires you to wait a whole day (at least) before the device fully downloads the firmware required to use the pet cube. If that was much quicker, a lot of people wouldn't be fiddling their thumbs waiting for this to work.
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Matte Silver
I would recommend this to a friend
Brand response from Petcube Customer Care
Posted .
Hi there,
Our apologies for the delay in installing the firmware. Hope the Petcube works fine now. Please let us know at [email protected] in case you need any assistance, we would be happy to assist.
Best, Petcube Team
Pros mentioned:
Ease of use, Laser
Rated 5 out of 5 stars
Great camera for pet interaction/security
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up. Can monitor from your cellphone for security and play with the pets with its laser. The Cube also has audio so I can talk to whoever I see on video. It’s awesome.
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Matte Silver
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 4 out of 5 stars
Great product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the Petcube it works great but costumer service is the worst they are all lost and don’t even know the product at all. But the product does it job great really recommend it for someone with pets or in general.
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Matte Silver
I would recommend this to a friend
Pros mentioned:
Camera quality, Laser
Rated 5 out of 5 stars
Nice camera
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Petcube has eased my mind when I go on vacation and can check up on my pets. Love the laser pointer and how you can play with the cats. The camera views are crisp. Very nice
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Rose Gold
I would recommend this to a friend
Rated 5 out of 5 stars
Great for Supervising our dog!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The petcube play works great and it is nice to be able to check in on our dog when away at work or out of the house for a while. I usually set it up near her favorite couch or facing the woodpile outside the window where she likes to hunt. I would definitely recommend!
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 3 out of 5 stars
It does the job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this to keep an eye on my dogs while I'm at work. The connection works pretty good, and the video is clear. There's no night vision at all, so if there's no lights in the room you won't see anything when you connect. The laser is kind of pointless, at least for my dogs, maybe other animals will interact more with it. It's not smooth or very fast to respond either. Audio is ok, but if there's any background noise at all, you can't really hear the camera at all.
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Matte Silver
I would recommend this to a friend
Brand response from Petcube Customer Care
Posted .
Hi David,
Could you please confirm that you have a Petcube Play model, not Petcube Camera? The reason for that it Petcube Camera is our first generation camera and it doesn't have a night vision feature. If you have a Petcube Play, please contact us at [email protected] and let us know your username in the app. We will be happy to resolve an issue with a night vision.
Thank you and looking forward to your reply.
Cons mentioned:
Connectivity
Rated 3 out of 5 stars
Petcube
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The laser isn't exactly that great (even after calibration). It tends to go wherever it wants to. When using the Sound option to hear/speak, you get audio feedback since I'm assuming the speaker and microphone are relatively near one another. We also have connectivity issues, but I wouldn't blame the Petcube for that as we have a DSL connection and our internet speeds are very slow. Overall, it's a useful product to take a peek at what your pet is up to while you're away.
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Matte Silver
I would recommend this to a friend
Brand response from Petcube Customer Care
Posted .
Hi there,
My name is Daria. I am a Senior Customer Support Representative at Petcube. Thanks for your feedback. I am sorry to hear about the problems you have described. Could you please contact me directly at [email protected] and I will be happy to personally assist you and help resolve any issue you have!
Looking forward to hearing from you. Best, Daria, Petcube Team
Pros mentioned:
Camera quality, Laser
Rated 5 out of 5 stars
Great way to check in on our pet
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Pet Cube is a great way to check in on and interact with your pet while you're away from the home. The red laser is awesome and our cat loves the play time.
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Matte Silver
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Definitely recommend!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for my daughter so she could check up on her cats when traveling. She loves it! The unit is small but has a wide angle on the lens that gives good coverage. It was easy to set up and she has sent many a video of her playing with the laser pointer with the cats. Have bought two more since...one for my son and one for us!
I would recommend this to a friend
Rated 3 out of 5 stars
Easy to Use
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This reviewer received promo considerations or sweepstakes entry for writing a review.
If you have a cat, this is a better tool than if you have a dog. The dogs pay no attention to the laser. If this was more of a FaceTime type cube the pet would not be so confused by just hearing your voice but no person there. A bit of a torture for them. We just use it to spy on the dog now.
It’s a good starter camera with an easy to use app, but would prefer to buy a better camera for what I paid for the cube.
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Matte Silver
No, I would not recommend this to a friend
Brand response from Petcube Customer Care
Posted .
Hi Junior,
Thank you for your review. Indeed, cats like to play with the laser more than dogs. We recommend to have a look at our other product, Petcube Bites. Here you can find more information https://petcube.com/bites/ .
Please contact us at [email protected] in case you any assistance, we will be happy to help.
Best, Petcube Team
Rated 3 out of 5 stars
Good idea
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Keeps disconnecting from wireless for no reason. The camera doesn't go to sleep but it disconnects so defeats the purpose of having it. Limited movable range of laser.
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Matte Silver
No, I would not recommend this to a friend
Brand response from Petcube Customer Care
Posted .
Hi there,
We are sorry to hear you are having issues with your Petcube. We have recently released a new firmware that improves connectivity. Could you please contact us at [email protected] and let us know your username in the app? We would be happy to resolve any technical issues with your Petcube.
Thank you and looking forward to hearing from you.
Best Regards, Petcube Team
Pros mentioned:
Camera quality, Ease of use
Rated 5 out of 5 stars
Excellent - we have so much fun using this
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great camera to watch your pets during the day. it gives you peace of mind and lets you interact with them while you are away
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Matte Silver
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 2 out of 5 stars
Expected a lot more
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It was kind of a cool idea, however I was very disappointed and returned the item.
The laser pointer was difficult to control in a three dimensional world from a two dimensional app. As a result my cats looked confused by why it was jumping around and it didn't keep them interested. This I might have just dealt with, as I can understand why that would be difficult to do.
However, then when I attempted to use the two way audio, it was absolutely horrible. Even with nothing happening on the app end, a very high pitched screeching would come from the pet cube. If I spoke it only got louder and worse.
I truly expected something where my cats would have at least a chance of recognizing my voice, from an object that would cause them to startle and quickly vacate the room as soon as the connection was made and the high pitched sounds started.
I gave this two stars because the concept was great, the packaging and instructions were good, and the picture quality was decent.
I am very hopeful a better version will come out in the future, because I love the idea of this product!
No, I would not recommend this to a friend
Pros mentioned:
Camera quality, Night vision
Rated 5 out of 5 stars
Great features
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome camera for day or night viewing. We use ours also as a means to look into what's happening while we are work.
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Matte Silver
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
doggie cam
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This reviewer received promo considerations or sweepstakes entry for writing a review.
i bought this because one of my dogs were sick and i wanted to be able to check in on her. since then she became better, but boy do i love this camera. i am able to see them throughout the day, watch them play or majority of the time sleep. if they're doing something wrong i can use the two way speaker to tell them to stop. the quality of the camera is very good unless my wifi connection is acting up. but overall love the camera and would definitely recommend it for animal lovers
I would recommend this to a friend
Brand response from Petcube Customer Care
Posted .
Hi and thank you for your review! We are really glad you like Petcube. Please feel free to contact us [email protected] should you ever have any questions. Best, Petcube Team
Cons mentioned:
Price
Rated 2 out of 5 stars
Not worth the money
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It was cool for a few days and then after that we never used it again. Overpriced. Laser is finicky.
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Matte Silver
No, I would not recommend this to a friend
Brand response from Petcube Customer Care
Posted .
Hi there! My name is Anna. I'm a Senior support agent at Petcube. I am sorry to hear that you didn't like your Petcube. And I will be happy to help you resolve any technical problems you may have. Please contact me at [email protected] and let me know your Petcube username. I will check everything from our side and will do my best to help. Looking forward to hearing from you! Thank you!
Rated 4 out of 5 stars
Good product. Has a few idiosyncrasies.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Problems? Image quality gets awash next to a table lamp or ceiling light. You must not let light sources be in the view or image. The areas of the image near the light will blur or ‘wash out’. Also, the laser is slow to react and doesn’t stay proportional in moving about the screen. And lastly my audio quality coming from the cube is not very loud. Regardless,I have enjoyed monitoring my pets while away. Still a good product but not great. BTW, I have 50 Meg up/down internet speed so it’s not the connection.
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Matte Silver
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 4 out of 5 stars
Good camera for price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Camera quality is good not great but for the price (deal of the day) really good to be able to communicate with my dog.
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Matte Silver