Customer Ratings & Reviews

The jury is still out as to whether or not this is actually worth this heavy price tag. The machine is noisy and you have to change the water reservoir out almost everyday if not every other day. The grinder seems to work well, however it uses up a lot of beans just to make two servings for a regular cup of coffee. You can't put a travel mug underneath the spigot. It only goes high enough for a regular coffee mug. Even with the machine on the highest setting, I still feel the taste of the coffee is really lacking, especially using fresh coffee beans. The app suggested to be used with this machine is worthless, does not give you recipes that are easy to follow or helpful guidance on how to make the most of the unit.

Talk about coffee,WOW! Haven’t stopped at st*R Bu*ks in a year best coffee I’ve ever had. Best machine out there.

Woth every penny. Simple and wasy to use, and makes coffee equivalent to coffee shop! The fresh ground beans are an added bonus and cleanup is a breeze. It has 2 self cleaning functions too!

Excellent coffee. Rasy and quick learnimg curve. Lacked a user manual.only had a quick starter sheet

absolutely PERFECT shot every time ... my wife now has the best lattes ever ... no more starbucks ! this machine rocks ... easy to use, easy to maintain and easy to clean. thank you Philips & Best Buy for a great machine and a great deal !!!

Amazing, good choice for coffee lovers , easy to use

We love this! It has been a game changer. Making lattes and macchiatos in the morning has saved us already on our “national chain” coffee purchases on the way to work and in the afternoon. Highly recommend!

Makes great coffee! Happy with the noise level while the beans grind, very easy setup for the LatteGo, and super easy to clean and maintain the machine. Having a current issue with water leaking out the bottom when using the LatteGo, hoping that a descaling solution while clear the issue. If not will contact Phillips as the machine is under warranty.

I have not been successful locating instructions on line so I can say that is a little disappointing. Not sure what I am missing. I am however able to make nice coffee even if I can't fully explain why or how the machine does some of things it does. It is fairly intuitive and the quick start guide does just that.

Easy to use and clean. Makes strong coffees. I would also give this item as a gift.

This is the best purchase of a "coffeemaker" that I have ever made. The instructions are the only thing that I think needs reworked. Pay close attention to the infographic because there weren't written instructions on it. Make sure you set it up when you aren't jonesing for your coffee and in an impatient mood like I did. Let's just say I did not use my brain well that morning. However, once I figured it all out, it was much simpler than I was making it and now it has made my mornings so easy. If I make sure I prep the machine with coffee beans and/or water beforehand then I can have my cappuccino or latte or other preferred coffee within a few minutes of waking up. Note: it does take a few uses for it to get the perfect cup. So, make a few test cups at setup. This is saving us money because I no longer resort to buying my morning cappuccinos or lattes from a coffee shop. Well, unless I splurge when going to an appointment or out shopping, but I am less tempted and love being able to make my own at home. Plus, I get to test out different coffee beans and flavors, which is a fun plus.

Very easy to use has adjustments, so you can regulate how you like your drinks works flawlessly. Instructions are great. Went to YouTube and alert how to use it. The The first 10 cups are not very good. This is normal. This is the breakout of the machine. After that they're fabulous. You can adjust for temperature cream and darkness. Also, the coffee grounds could be adjusted to fine if needed. Perfect taste was very good

This is a coffee game changer. Super simple to use the milk foam unit is perfect and easy to clean. Must better price point then many others.

Pricing for the Philips 3300 was very competitive. Machine set up was very easy. Coffees made thus far are very good. This machine will eliminate plastic waste from using one-use pods. Thus far, very satisfied.

The most convenient espresso/cappuccino machine on the market. The milk container is incredibly easy to clean and it froths perfectly. My folks had one for 7 years and it still works great, with only minor issues over time. The first unit I got would not grind any beans after many tries, but the replacement process was easy with bestbuy.

Worked extremely well right out of the box. This is a replacement for my 17 year old Jura E8 which they still make. So many more features and so much easier to use, maintain and clean.

After a month it seems to be working well. The coffee is strong, just how I like it, with the right setting. The Cappuccino and Latte could be stronger so for that reason it gets 4 stars. However I can increase the strength of the Cappuccino and Latte by adding additional shots of espresso.

I like this because it is easy to use and easy to clean. Good looking machine with good pre set options for drinks. I feel this is a great machine for the price point.

We love it, the unit works great. Espresso is out of this world!

I really liked it, very good coffee maker and easy to use and clean.