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Customer Ratings & Reviews

Your price for this item is $19.99

Customer reviews

Rating 3.8 out of 5 stars with 319 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use and the remote control functionality of the 4 Device Universal Remote Control Roku. Many find it easy to set up and appreciate its overall performance with their TVs and Roku devices. However, some customers have reported compatibility issues and find the size slightly large. A few have also mentioned concerns about the design and button placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 319 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product. It’s very easy to use. Easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great with caveat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well only issue is that plastic on batt cover inside was not able to close all the way had to use dremel to grind the excess away so batt door woukd close . Otherwise 5 stars

    I would recommend this to a friend
  • Cons mentioned:
    Design, Size

    Rated 1 out of 5 stars

    Terrible Roku Universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible Roku universal remote. The Roku remote doesn’t fit in the back as it’s supposedly to. If you do manage to get it in, then you’ve probably broken the molding that holds it in place.

    No, I would not recommend this to a friend
    • Brand response from Tech Support
      Posted .

      Hello AirPodPros, thank you for your review. It only fits certain models of Roku Remotes. We are sorry to hear that you are less than satisfied with your Philips Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST. GETechSupport

  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    good universal remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a super convenient way to never lose the roku remote. We needed to use the universal remote to prevent our surround sound from receiving mixed input signals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    retires but in customer service for over 50 years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped in for these items shown. Busy day for me but I needed these items. I do not know the three representatives that I spoke to but they were the most polite and friendly people I have had the pleasure to talk to; one was the young lady greeting me she gave me great directions: second person was a young gentle man who took his time to walk me to what I needed and the third was the young man the was cashier I am 76 soon to be 77 and with all the issues people have today I have told them they were outstanding and this store is outstanding and I have recommended your store to a few people interested in some electronic items

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best way to keep your remotes together.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great invention to keep from losing my smaller Roku remote. Feels very nice in my hand all while very easy to operate all buttons. What a great idea!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replacement Remote Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! After the loss of not finding the original remote, this was just the answer!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Only one remote to lose now....

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slick way to keep remotes together. Roku should just have this built in for at least volume purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome now my kids do not lose their Roku remote and they don’t need but one remote now

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Universal Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the universal remote after switching my TV service. It works well would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    not exactly the best replacement remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i hadn't realized the roku slide-in was a feature, which makes it very bulky

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote control
    Best Buy Employee

    Rated 5 out of 5 stars

    Very Convenient

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats having 2 remotes to find! I would always find myself losing one or the other. Not anymore!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phillips Roku multi-device remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent simple remote. Very easy to use. If you have Roku and multiple devices, this is the best "One" total remote.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    DSNGR1

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great on my Onn TV. I lost the remote and this one does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the money easy to set up . Go great with furniture

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote holds the roku remote well. There are two small screws at the bottom that you have to remove in order to slide the roku remote in. I was able to program remote to control Sony receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Philips universal remote easy to setup works great Would recommend this item to people Excellent product

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not universal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly this remote did not work with my tv. Weird because it is a Roku remote. I tried every way possible to make it work and never got it to. I wish their return policy was different. I went on vacation a bit after I had purchased, got back and it was unfortunately to late for me to return. Now I'm stuck with a brand new remote that I have no use for. :(

    No, I would not recommend this to a friend
    • Brand response from Tech Support
      Posted .

      Hello Valued Customer, thank you for your feedback. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4 GETechSupport

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Neat idea

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice to be able to only use one remote because this holds both your TV Supplier remote as well as a Roku remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    keepin' it together

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds the Roku remote perfectly. Easy to use and my kids like it too.

    I would recommend this to a friend