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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 12 reviews

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Rating by feature

  • Value

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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67%would recommend to a friend

Customers are saying

Customers enjoy the product's features but have concerns about receiving the incorrect product. Some customers have reported receiving a different product than the one they ordered, such as a lightstrip plus instead of a gradient lightstrip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Rated 5 out of 5 stars

    Refurbished Hue gradient base light stripe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a refurbished gradient base light stripe. The box was damaged, but the lights have been working perfectly for about a month now. I use them as backlights on the back of my TV. They create a pretty cool atmosphere when synced up with the TV or Spotify.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hue strip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it add to hue existing set I have love fact it can show 3 different colors instead of one unlike the older models.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy geek squad certified.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy the geek squad certified version. It’s 90% defective and missing about 1-2 ft of length. Geek squad did not verify the contents nor did they ensure that it works. Of course I’m opening the package after the return date. Shame on me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful light strip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the gradient effect and the easy intergration with my smart home. Just wish they wernt so expensive . But that just come with the philips hue territory e

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phillips hue or nothing lol

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phillips light hate that everything i want cost so much BEAUTIFUL LIGHTS BEST LIGHT STRIP HANDS DOWN

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong lightstrip

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of a gradient lightstrip I got a lightstrip plus. It was obviously used, dirty and covered in silicone adhesive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished Item Not Completely Working

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a geek squad refurbished item knowing the chances that the item could come incorrectly. When plugged in, portions of the LEDS would not light to the correct color. Best Buy in store understood that this is not the correct operation for this product and accepted the return

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lovd the hue environment. great add on to my ever expanding collection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, just like all the other Philips ligtI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of Philips lighting products and they’re all great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The box had the wrong lightstrip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I opened the box I noticed the lightstrip looked way different than what I paid for, I scanned the ID and it told me it was a "Hue lightstrip plus" which is a cheaper version of this, I think the person that refurbrished this replaced their old lightstrip and got away with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Would Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Install and easy setup. Great condition for open box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good as the ones behind the TV! But mobile!! I need more!!!

    I would recommend this to a friend
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