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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 136 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers admire the Click&Style Wet/Dry Electric Shaver's ease of use, attractive price point, and long-lasting battery life. Many appreciate the inclusion of multiple attachments, particularly the nose trimmer, and find the shaver lightweight and convenient. However, some customers express concerns about the closeness of the shave.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-136 of 136 reviews
  • Cons mentioned:
    Shaving quality

    Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shaver is crap. You have to rub the razor too hard against your skin to get a close shave and it still does not remove the stubble but it does make your skin burn. I wish i had purchased the Crock Pot instead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected, I rather use a razor when I shave

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    fell apart

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good being the first time I go to clean the heads I now have three pieces that won't fit back together so its useless and I'll be bringing it back next week

    No, I would not recommend this to a friend
    • Brand response from Philips Consumer Care
      Posted .

      Hi there,

      Thank you for taking the time to share your experience with us. It is unfortunate to hear you are having some troubles with your new Philips Norelco Electric Shaver. We would be happy to support you in reassembling your device.

      If you would like to receive assistance, kindly reach out to us on our official social media pages, with some pictures of your shaver and of the unfitting parts.
      We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

      Hope to speak to you soon!

      Kind regards,
      Philips Consumer Care PhilipsBrand-EN_US

  • Cons mentioned:
    Shaving quality

    Rated 1 out of 5 stars

    Doesn't Shave Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this shaver at a good price on black Friday. When I first used it and didn't shave well. I had to use my regular razor. I don't recommend it.

    No, I would not recommend this to a friend
    • Brand response from Philips Consumer Care
      Posted .

      Hi there,

      Thank you for sharing your review here with us. We're sorry to hear you’re not satisfied with the results this shaver gave you. We'd like to take a closer look at this for you to see how we can help.

      At your earliest convenience, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://philips.to/fb247), and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
      Hope to speak to you soon!

      Kind regards,

      Philips Consumer Care PhilipsBrand-EN_US

  • Cons mentioned:
    Shaving quality

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't recommend this product because it doesn't shave ya well. And I also don't like to way the trimmer works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YOUR CUSTOMER SERVICE IS AWFUL. DURING PANDEMIC COULD NOT SEND BK ITEM REFUSED SAID IT WAS LATE.LATE REALLY 15 DAYS DURING A PANDEMIC WILL NEVER BUY AND WILL TELL EVERYONE I KNOW NEVER TO BUY FROM YOU AGAIN. IT WAS A GIFT FOR FATHERS DAY EVEYONE IN THIS WORLD IS MAKING EXCEPTIONS EXCEPT FOR BEST BUY.BUY SEE YA NEVER AGAIN. WILL POST ALL OVER SOCIAL MEDIA FOR ALL TO READ.

    No, I would not recommend this to a friend
    • Brand response from Philips Consumer Care
      Posted .

      Hi Stavy,

      Thank you for bringing this to our attention. We are sorry you had this experience and understand your disappointment.

      Please feel free to get in touch via social media, so we can see what we can do for you. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

      Hope to speak to you soon!

      Kind regards,
      Philips Consumer Care PhilipsBrand-EN_US

  • Cons mentioned:
    Shaving quality

    Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just nope. Don't buy. Wasn't pleased with the shavers abilities. Ended up going back to a regular razor.

    No, I would not recommend this to a friend
    • Brand response from Philips Consumer Care
      Posted .

      Hi Jose,

      Thank you for writing us a feedback about your Norelco Shaver. How unfortunate to hear that you are not a fan of the product. We highly recommend reading the user manual once again to learn about how you can maximize the use of the device.

      Should you need some further assistance from us, please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

      Hope to speak to you soon!

      Kind regards,
      Philips Consumer Care PhilipsBrand-EN_US

  • Cons mentioned:
    Shaving quality

    Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doesn’t shave well. It takes forever to shave my face. The attachments work poorly as well.

    No, I would not recommend this to a friend
    • Brand response from Philips Consumer Care
      Posted .

      Hi there,

      We're sorry to hear that the shave didn't meet your expectations. If there is anything we can do to improve your experience, please feel free to reach out to us on Social Media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.

      Hope to speak to you soon!

      Kind regards,
      Philips Consumer Care PhilipsBrand-EN_US

  • Cons mentioned:
    Shaving quality

    Rated 1 out of 5 stars

    Not powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to return it because it mess my face up when i used it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Shaving quality

    Rated 1 out of 5 stars

    Worse buy ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke the second time I use it not good all all

    No, I would not recommend this to a friend
    • Brand response from Philips Consumer Care
      Posted .

      Hi Jcarlos,

      Thank you for leaving us a feedback about your Norelco Shaver. We are sorry to hear that it did not live up to the longevity we have designed it to have. We would like to closely inspect your device. So, if you may find the opportunity, please send us a private message on one of our official social media pages below, with the product details and your proof of purchase.

      Please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

      Hope to speak to you soon!

      Kind regards,
      Philips Consumer Care PhilipsBrand-EN_US

  • Rated 1 out of 5 stars

    Not recomended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just judge by the looks:( i'm regret to buy as tried right away saving my beard, it's kind of working so hard just to make my face smooth again..it's likes you had it for long time and getting dull. I tried to return to store but they don't allowed me to do so. Don't want to shop again any electronics in this store

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Absolutely no power! Not worth it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No NO No!! Nnnnnnnnnnnnnnnnnooooooooo Nooooooooooooooooooooooo

    No, I would not recommend this to a friend
    • Brand response from Philips Consumer Care
      Posted .

      Hi there,

      Thank you for taking the time to share this feedback with us. We are sorry to hear this shaver did not live up to your expectations. We would like to look into it for you. If you wish for us to check on the product you have received, please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

      Hope to speak to you soon!

      Kind regards,
      Philips Consumer Care PhilipsBrand-EN_US

  • Rated 1 out of 5 stars

    bad dont buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hated this didnt work are all. would not buy again or ever from this brand ! regret the money I wasted on this

    No, I would not recommend this to a friend
  • Pros mentioned:
    Nose trimmer

    Rated 5 out of 5 stars

    Phillips Norelco/click&style

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great shave gets close no stubble love the hair trimmer and nose trimmer,best part you can use wet or dry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really decent shave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this. I do wish it had more attachments for longer beard trims. But it works great

    I would recommend this to a friend
  • Cons mentioned:
    Shaving quality

    Rated 2 out of 5 stars

    Weak shaver with weak nose trimmer

    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shaver is not as good as the one with 3 tops and the nose trimmer was less effective than expected.

    No, I would not recommend this to a friend
    • Brand response from Philips Consumer Care
      Posted .

      Hi Jojo,

      Thank you for writing us a feedback about your Norelco Shaver. How unfortunate to hear that you are not a fan of the product, and that it did not give you satisfying results. We highly recommend reading the user manual once again to learn about how you can maximize the use of the device and its attachments. Please also ensure that your groomer is regularly cleaned every after use, so you do not find it dull on your next shaving session.

      Should you need some further assistance from us, please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

      Hope to speak to you soon!

      Kind regards,
      Philips Consumer Care PhilipsBrand-EN_US

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