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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 41 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers value the i9000 Prestige shaver for its exceptional shaving performance, long-lasting battery, helpful pressure sensor, and solid build quality. Users also appreciate how easy it is to clean and maintain, as well as its fast charging speed. Overall, the shaver seems to be well-received for its performance and user-friendly design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 41 reviews
  • Pros mentioned:
    Pressure sensor, Shaving performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Quick, easy and smooth shave!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using an electric shaver and I must say that I am impressed. I have tried it on 1 to 4 days of the beard and have got the same smooth, irritation free shave every time. Here are my observations after around 2 weeks of use. The design of the shaver is pretty good. It feels quite natural in the hand and reaches all areas without any problems. There is a light that indicates how much pressure you are applying. I find it really helpful as it takes the guesswork out. There is also an app and the shaver connects to your phone via bluetooth. This allows you to review your shaves for pressure, motion and time. As per the product description it has dual nano tech blades with a lift and cut system. I can say that this is not a marketing gimmick as I get smooth shave similar to manual razors without any nicks and cuts. The shaver came with a charger base, charging cable, carrying case, cleaning brush and manual. It takes around an hour to fully charge and 5 minutes to charge it enough for one shave. There is also a trimmer at the back to edge your side buns neatly. But I don't find it very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning ease, Pressure sensor, Shaving performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Clean and Close Shaves; Minimal Maintenance

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using a foil shaver for the past 10 years, but I have never tried a rotary. The first thing I noticed when using the Philips Norelco i9000 Prestige was how incredibly quiet it was compared to my foil. The second thing I noticed was how effortless and easy it was to get a nice close shave. Cleaning is easy, as you can just rinse it with water. If you open the shaving head, you can rinse inside to clean it more thoroughly. There is a light ring that illuminates orange if you are applying too much pressure, blue if it’s too light, and green if it’s perfect. It takes some practice to keep it green, especially under the chin and neck area. It fades from one color to the other and changes instantly as you are shaving providing immediate feedback. There are 72 self-sharpening blades. The instructions say you only need to replace the blades every two years, which is much less frequent than what I’m used to. Only time will tell, but I will be happy if after two years it performs as well as it does out of the box. This kit comes with a carrying case for traveling and a charger cord which goes into a USB-A port. I wish it was just a USB-C port for charging in case I were to lose the proprietary cable, but at least the cable is small enough to squeeze into the case with the shaver. You can plug the cable directly into the shaver and leave the base at home for trips. The only real downside is the precision trimmer that pops out of the back for trimming sideburns or defining beard lines. It’s weak, takes several passes to get the hairs, and cannot shave close to the skin. It’s worth noting that there is an app available but the QR code in the instruction manual leads me to the Philips support page and entering the model number i9000 only shows me results for the older S9000. I think this model is likely too new to even show up on their support website so I was not able to try out the app. Pros - Easy to See Light Ring to Indicate Pressure - Quiet - Can be used wet or dry - Clean, close shave - Self-sharpening blades last 24 months (Replace with SH91) - Carrying Case Included - Includes charging base and USB-A Cable (but not charger brick) - 2-year warranty Cons: - Precision Trimming is Weak Overall – For my first rotary shaver I’ve been impressed. It gives a nice close shave, requires minimal maintenance, and the blades do not have to be replaced often.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Shaving performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great shaving result from a quality product

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Philips shavers for many years and the Norelco i9000 Prestige performs very well. It felt like a distinct upgrade from my last year’s S9000. The i9000 Prestige shaver has great design and built quality. It looks and feels premium. The shaver has built-in trimmer, and it can connect through your phone to provide a score and overview of how you can improve your shaving. There’s an LED ring light on the shaver that provides visual cue whether you’re applying too much or too little pressure when shaving. Battery power is excellent as it takes less than 10 percent of juice when I use the shaver for my weekly routine. I always shave my facial hair dry, and the shaver works both effectively and efficiently. I did use the trimmer to shorten my facial hair before using the shaver blades. The shaver glide through the skin smoothly and it did the job effectively. The shaver had no problem in following the contour of my face and the whole shaving experience was mostly seamless. Philips wants you to shave in rotary motion and I followed suit. There was no skin irritation occurring and I was very pleased with the result as I could feel the smoothness of the skin. It only took several minutes to perform my weekly routine. The shaver charges through a USB cable and it includes a charging dock. However, there’s no USB charger being included. Charging works with typical USB phone charger. There’s a small case included to store the shaver when traveling. The shaver is also easy to maintain even without relying on Philips’ cleaning pods. I did use the cleaning pod that I got from my S9000 shaver last year, so cleaning was a breeze at the push of a button. Manual cleaning is easy enough, just use water to run through the trimmer blade and the shaver. Getting small hairs out from the shaver and cleaning the shaver blades is easy enough. Bottom line is this shaver has so far exceeded my expectations. Like: Great results Comes with traveling case Easy to clean and maintain Long battery life Don’t like: No USB Charger included

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Pressure sensor, Shaving performance
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Smooth Shave, Great for Home and Travel

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used an electric razor in a while, but the Philips Norelco has opened my eyes to just how convenient they are, and how technology has made them so much better. It's now my regular travel companion (thanks to the handy included case). The only thing that would make it perfect is if the Norelco has a USB C port. -= In the Box =- - Philips Norelco i9000 Prestige - Carrying Case - Charging Stand - Charging Cable (USB A to 2 pin adapater) - Cleaning. Brush -= First Impressions =- The Norelco i9000 looks nice, with a mix of soft touch plastics and matte and gloss metallic plastics. There's a power button, a small LED screen (shows battery status and current setting), and another button to cycle between different modes. -= Setup =- It's optional, but you can pair the i9000 to the Philips "GroomTribe" app. I decided to pair, as the box claims "powered by AI" so was keen to see how it worked. Pairing took seconds, the app doesn't require registration but Philips promise an extended warranty if you do register. -= Use =- The Norelco i9000 works as both a wet or dry shaver, I prefer dry - one of my quirks on electric razors, I get anxious about liquid! The bit that is revealing and not obvious until you use it is there's a LED ring around the top of the Norelco that detects the pressure. Blue, too light, Orange too hard, and Green just right. It's best to do this in front of a mirror, as you can only just see the colors in your peripheral vision except when you get to your neck. When paired to the app - see the images, you will get a report on your shave technique. This is handy and makes for a smooth shave, as using an electric razor requires a different technique to a manual razor. -= What's Good =- The Norelco i9000 shaves smooth and close. Great for those early morning rush shaves, but also great to have in your bag to clean up the 5 o'clock shadow before a client dinner. It's relatively quiet and after a week of use, battery life is solid. I also love the included carrying case, it's super premiium and fits both the Norelco i9000 and the charging cable - just a little snug for the cleaning brush, but no issue - as the i9000 can be cleaned with a running tap. The colored LED ring is useful to help you shave better. The app is interesting, but right now I am not sure you need the app long term - good to get use to the circular motion of electric shaving, but not as useful as say a smart app for an electric toothbrush (the latter I use everyday - app and toothbrush haha). -= What's Not So Good =- The charging was a bit slow, I need a faster USB A charger. I wish it charged via a USB C to USB C cable, as easier to get a GAN charger that would make for a faster recharge. I am guessing that's something to do with the need to also use the charging point as a stand (the base stand uses the same 2 pin design) holds the i9000 upright. -= Final Thoughts =- I am super impressed with the Norelco, from the premium look and feel, to the case, to the smarts (LED ring light). Definitely recommended and I think I wiill pick up another as a gift.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Shaving performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Smooth shaving

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Phillips Norelco lives up to its reputation of being a great shaver. My husband loves how smooth this shaver is. You can use it dry or wet, a great feature on any shaver. It does not take long to charge, maybe about thirty minutes or less, but it will probably last about five shave sessions. That should not be too big of an issue unless you're shaving every day. That means if you need to travel with the shaver or run low on time and shave outside your home, you do not need to pack up the charger. Just take the shaver in its carrying case. The stand that comes with the shaver is very small and can fit in smaller spaces, but it does not always feel very steady and looks like it can be knocked over easily. According to my husband, When shaving, the shaver contours to your face very easily and smoothly. It shaves the hair down closely to the skin so that I can use it every other day or every day, depending on my needs or how I feel. It is a very lightweight shaver that is easy to hold. It also features an edger (clipper) but can sometimes feel awkward to hold in position when the clipper is propped out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Pressure sensor, Shaving performance
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Lightweight and good for traveling

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The i9000 Prestige is an amazing travel razor. It’s lightweight, comes with a great case, and has an exceptionally long battery life. The app keeps track of your usage, motion, pressure, and most importantly, blade life. I honestly don’t see myself using the app very often, but it’s a nice addition to an already great razor. Shave wise, it does a great job reaching all areas. My face is thin and angular, and I often default to a manual razor because it’s tough to shave around my jawline. While it doesn’t cut quite as close as a standard razor in those areas, it still does a really good job, and actually performs better than my regular razor in some spots. I really like the pressure sensor and the little touches, like the screen turning on when you pick it up. I did find the instructions confusing at best, and more unhelpful than helpful. I ended up looking up instructions online, since the included guide almost made it seem like I was supposed to have some extra attachments, but it seems I was misreading it. I travel constantly for work, and I’ll definitely be bringing this with me going forward. The razor comes with a charging stand, but also includes a cable you can use without the stand. That’s a big bonus for me because I’ll probably never use the stand and just keep the cable in my luggage. The razor claims to be 100% waterproof, though I haven’t tested that yet. I’m not much of a shower shaver, but it’s nice to know the option is there. Overall, I’m very happy with it, and I really like the overall simplicity of the device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning ease
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Smooth Shave for Sensitive Skin

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a chance to use the Philips Norelco 9000 Prestige for a few shaving sessions and think I have experienced enough to give it a good review. PROS MESH- does a nice job lifting the hair and getting a close shave. PIVOTING BLADES- The ease of shaving the chin area or higher up on the cheek bone or jawline is nice and smooth transition from flat areas. BATTERY LIFE- I have let it sit in between shaves and have shaved 4x and the battery life is at 60%, it hold s a charge and doesn't burn thru the battery during shaves. COLOR GUIDE- The color lighting guide is very useful once you get used to observing the color ring while keeping the circular motion with the proper pressure. The ring lights up green when you are using the appropriate pressure to make sure you get a close shave, the light turns blue when you aren't aren't applying enough pressure...VERY EASY TO USE. QUICK ACCESS FLIP TOP- very easy to clean the blades and rinse it out with water and brush out the hair. SELF CLEANING CYLE- Great cleaning cycle but not all models come with the base cleaning POD. CONS TRIMMER- the attached trimmer is not the great, it trims the length easy enough , for example sideburns or beard edges but it is not a clean line. The blades are too rough and not fine enough to get clean/straight sharp lines. MISSING SELF CLEANINGPOD- Great cleaning cycle but not all models come with the base cleaning POD even though the model comes with the self cleaning cycle, it should be included and not be an extra purchase. BONUS REVIEW: I purchased a separate cleaning base and liquid solution and placing the shaver upside allows you to engage the self cleaning cycle which does a great job rinsing out the cut hair and lubricating the moving parts. I definitely recommend it. OVERALL Great shaving experience, the most important issue is keep an eye on the color ring because i pressed a little too hard a few times and irritated my skin. Once i paid closer attention to the color ring I did not get any irritation and my skin was nice ands smooth. It is not as close as a razor shave- even a disposable plastic razor shave but it is as close as someone like me with sensitive skin can truly appreciate.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Shaving performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A New Version of Old Reliable

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I started growing facial hair, I’ve always used a Philips Norelco shaver. My first one was gifted to me by my dad and it was inexpensive and basic. Over the years, I’ve continued to upgrade. A device with such a simple task really doesn’t change all that much over time, but little tweaks do make a big difference. Compared to my previous shavers, the I9000 Prestige definitely has the most features and provides the closest shave yet. The shaver itself is well built and feels sturdy in the hand. The power and mode buttons provide nice feedback when pressed. The mode button allows you to cycle between battery percentage, turn on and off the power lock for travel, and turn on or off the pressure sensing ring light around the shave head. The display is the largest I’ve had on any shaver and it certainly makes it easy to see/read. The pressure sensing light certainly feels a little gimmicky, but I could see how that might be useful for someone learning how to shave or with limited manual dexterity. The shave head articulates EXTREMELY well, especially under the chin/lower jaw. I no longer have to crane my neck to make it straight; the I9000 glides over steep curves effortlessly. But of all the features and improvements that this shaver comes with, my personal favorite may just be the simplest. That being the charging situation. Less expensive Philips Norelco shavers come with just a charging cable with a fixed brick on the end. The I9000 comes with a cable that has a USB-A end, so it can be used with any charging brick or a USB wall charger. It also comes with a charging stand. In the past, I’ve stored my shaver in the drawer and basically used it until it was dead. Then I’d charge it back up and repeat. Such a simple thing, but the charging stand allows me to keep my shaver docked in plain sight and ensure it is always charged for my daily shave or when I need to pack it up for a trip. I guess I’m easy to please ¯\_(ツ)_/¯

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent PREMIUM razer! Bonus App

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Philips Norelco i9000 Prestige Ultra electric shaver is a high-end shaver. It can be as simple as you want or as feature packed as you want. Plus, it’s super premium in build to round it out as a lux shaver. Performance The razer was able to handle everything from light stubble on the daily on me, to my thick, multi-day long wanna-be beards without breaking a sweat. The “Triple Action Lift & Cut” system is impressive—it lifts the hair before cutting it, which gives you a smooth cut feeling without the friction of a cartridge razer. The circular blades are crazy sharp and move fast so it doesn’t take long to get the job done. I originally didn’t think it would do well because it didn’t seem to get as good coverage as my other electric razer (a brand that starts with a “B”), but it cut just as well or better. It still needs me to go over the same area two or three times, but I’ve never had an electric razer that didn’t need me to do that. With this razer, there are three heads so three chances to cut the stubble. It gets the job done, and I’m fairly satisfied with the job that it does. There’s a pressure sensor that gives you feedback while you shave so you don’t press too hard. I hit it a lot because I was trying to get done faster with the razer. Since this has a blade head on a pivot, it was a good thing to keep me from cutting myself. This is very different from heads that are a straight line. Design and Ease of Use The build feels premium with a metal feel through the handle and a satisfying weight on the buttons and locking mechanisms. The shaver heads are flexible and move in all directions, which makes it easier to get into tricky spots like under your nose or along your jawline. It’s also great that it works for both wet and dry shaving. I generally shave dry to reduce the gunk in my electrics. I’m just NOT an App guy, and a lot of the features and options are hidden behind an App. If you are like me, you can just... turn it on then turn it off. The basic automatic setting is so good that you can just skip the other part of the experience altogether. This version didn’t come with an auto cleaner, and I regret not getting one. It’s a time saver. I wish that it was easier to get one after the fact. You hearing me, Phillips? Overall opinion: I love how smooth my face feels after using this shaver. One of the closest electric shaves I’ve had. That said, the precision trimmer could be better. I tend to use these in sensitive areas, and it just took too many swipes for my comfort. It’s not at a low value tier. Definitely up there in value. You get close shaves, comfort, and premium features plus smart app features to really get into options. Overall it’s a definite RECOMMEND!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Shaving performance

    Rated 5 out of 5 stars

    Very Nice Shaving machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent shaving machine. Battery live is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning ease, Shaving performance

    Rated 5 out of 5 stars

    Clean shave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean shave, easy to use, easy to clean. good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    Good product overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product overall. I like the stand that it comes with and seems to be built well enough. Cuts well. My one big complaint is that it doesn’t come with a standard plug in way to charge it. It only comes with a usb cable and that alone is really aggravating considering the price. Companies have gotten so cheap and are looking to cut corners at the customers expense and that’s not cool.

    I would recommend this to a friend
  • Pros mentioned:
    Shaving performance

    Rated 5 out of 5 stars

    I9000 is the ultimate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a lot of electric razors over the years. But this is the first one I wanted to write a review about. This is so much quieter and shave so much better than anything I’ve ever had. I like how it changes colors based on how much pressure you’re applying to your face. And it let’s you know if you’re pushing too hard.

    I would recommend this to a friend
  • Pros mentioned:
    Shaving performance

    Rated 5 out of 5 stars

    Close shave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives a very close shave. The light helps keep the pressure on skin correct. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Shaving performance

    Rated 5 out of 5 stars

    BEST SHAVE EVER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Norelco razors for nearly 50 years and this one is the best one yet. Quick, clean, and effortless shaving.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning ease

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use when rush no need for mirror makesshaving less hassle

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning ease

    Rated 5 out of 5 stars

    Philips electric shaver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent shaver. Easy to handle and clean love the travel kit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding shaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another norelco top notch product. I buy one of these things every 5-7 years and they always operate well with no problems. This has to be my third one in the last 20 years.

    I would recommend this to a friend
  • Pros mentioned:
    Shaving performance

    Rated 5 out of 5 stars

    Fast shave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a foil shaver for many years. Rotary shaves have never been able to shave as well as a Braun. Those days are over. The Norelco is fast and close!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never found an electric razor that has worked for me, until now. It is so nice to be able to do a quick shave when I don't feel like using a blade.

    I would recommend this to a friend
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