Customer Ratings & Reviews

Shaving. Not my favorite part of the morning, however, I greatly dislike going out unshaven. The Philips Norelco Shaver 5000X makes the endeavor a little bit easier. This cordless, rechargeable razor can be used at the sink or in the shower. I use mine at the sink and like that I don't have to wait for water to get hot, while also avoiding clean-up. And if you have a significant other or date, there's no (or at least less) fighting for sink space. It's has a nice build quality and shape, fitting nicely in your hand. Learning to use it effectively only takes a couple of sessions. It's painless (no cuts, no nicks!) and gets to all the nooks and crannies (think nose and near the ears) easily. I love how easy it is to clean and I often throw it in my gym bag for late-day clean-ups. There's an attachment called a "precision trimmer" for fine-tuning the mustache, beard or chops. Nice. According to the manufacturer, one hour of charging with the USB-A cable provides fifty minutes of shaving. In a pinch, a five minute charge will get you an emergency shave. I have not verified these claims, but I also haven't recharged it yet - in over 3 weeks of use. I found

Phillips has been my favorite brand of triple cutting head razors for many years. They produce a nice quality machine that with proper care will last quite a long time. This 5000X shaver is a wet or dry razor ( Waterproof IPX7 ) that can even be used in the shower. Personally I never do that, I shave at the sink as I always have, but I take advantage of the waterproof feature by using a stream of hot water from the faucet to clean it up after a shave. The triple head shaving attachment can easily be tugged off and replaced by a trimming head for sideburns and edges of a beard or moustache. This razor is quieter than my 7000 series and still delivers a fairly nice shave with minimal razor burn in a few places I had to go over longer than others. It charges from a USB power source that I hope you, like most people have an abundance of, but if you dont you will need to purchase one. No power block or charging source is provided with the razor. But a proprietary end USB on the other end cord is provided. In the box you will find the triple shaving head and protective cover, the sideburn trimmer head, and the cord for the USB power source that you must provide and thats it. No cleaning brushes or combs of any sort are included and neither is any sort of case for travel. But it does have a travel lock feature to keep it from powering on in your luggage. Its pretty basic but would make an OK first electric razor as some dont stick with an electric an no use buying the top of the line to begin with and have it end up in a drawer somewhere and not be used.

I've found this design far superior to the flat head electric shavers. I've never used the 3 head style before so no idea how it compares. It's worked well, easy to use, lightweight so easy to handle, handles the curves of my face well, cleaning is easy, not loud, and simple to recharge. Giving it 4 stars, not 5, because I do have to go over section multiple times, which might be normal for all electric razors.

I like the ergonomic design of the shaver. It's easy to handle. It has a quiet motor. It's easy to clean because the head is waterproof, and the battery lasts long. Norelco makes great products.

What stands between us and the apes? The shaving industry. Without the likes of the Norelco X5004 and its ilk, there would be almost no limit to the number of men (and some women) who might be significantly overgrown with unwanted hair. The Phillips/Norelco X5004 fulfills its destiny to denude the face and body with its excellent cutting mechanism, water resistance and elegant, but slightly fragile-looking exterior. What you get in the box is the shaver with the standard head attached, the sideburn attachment, the protective plastic covering for the standard head, a cable with a USB A to a two-pin connector and annoyingly absent, is an actual wall charger to plug in the shaver as well as any form of case or bag. So, if you don’t happen to have an extra 5 volt charger available, I guess you were not meant to shave. Perhaps this new Apple-inspired norm of not including chargers with new products is ecologically friendly, but it can be downright annoying if you are not expecting it. At least Apple warns its customers with its logo by showing a small missing section of its fruit, depicting what I now assume is representing the missing charger from some of their products. The good: This product works well and without comparisons to previous generations of products or other models in the Norelco/Phillips lineup, I would recommend it. (Read on.) The shape of this new head conforms well to the face, works efficiently and offers a close, clean shave no doubt due to the newly designed and implemented multidirectional cutting system. The sideburn trimmer also functions well and did not catch or pull any hairs. The overall shape fits the hand well and seems ergonomically supportive. The waterproof capabilities only add the icing on the cake for versatility and convenience. The not as good: Upon opening the box, I found it strange that the packaging did not provide space for the standard head’s protective cover to be snapped into place. Fortunately, the packaging is sized sufficiently to allow transport safely, even with some minor shipping damage as my unit experienced. The elegant, yet wholly fragile-looking attachment methodology worries me for future travel rigor as well as endless exchanges with the sideburn trimmer. Perhaps my use of the two attachments is not the norm, but with a previous Norelco shaver that I have lived with for many years, I constantly switch back and forth with the pop-up attachment that deals with the errant hair that has outgrown its neighborhood. I can’t imagine this new product surviving as long as my robustly-built older one that allowed for the trimmer to be popped up and down with the flick of a finger as opposed to a delicate decapitation. Another anomaly that could prove annoying over extended use, are the times when the battery’s charge has depleted and your shaving needs haven’t. Like right before you need to leave for work and you have a half-shaved face. This unit does not allow you to continue your shave while the device is plugged in to charge, unlike my previous Norelco/Phillips shaver which would happily continue to get your hair evened out while charging. Also, be aware that although the connectors that come on older Norelco shavers and this new one appear very similar, they are not either mechanically or electrically compatible. The Norelco 5000 unit uses 5 VDC and the older Norelco product uses 16VDC. Conclusion: I would not consider this new unit to be as durable or travel capable as my old one. The inconvenience of constantly removing and replacing the two included heads can only lead to heartbreak, as either the fragile looking attachment mechanism will eventually give out, or the frustration of continually changing the heads will lead to the shaver’s ability to fly. I would not personally recommend this model/configuration based on my past experience with other Phillips/Norelco products. But, for those having no previous experience with earlier models, or built-in or pop-up attachments, they will probably be impressed with the shave achieved with this model. Fortunately, there are other models in the Phillips/Norelco lineup that solve the pop-up trimmer issue as well as offering a travel case and I would seriously consider those models before this one. One model is the Shaver 5400 also known as the S5880/81 that also seems to be priced similarly to the X5004/84 model reviewed here.

Very convenient and comfortable for shaving. It is silent in comparison to my very old Philips. I can watch TV while shaving. Easy to cleanup after shaving . Setting of trimmer look little bit complicated for me. Convenient and quick charging from regular USB charger. In common - very good replacement for my 15 year old Philips.

This is a nice product for daily use. It works smoothly, feels comfortable in hand, and gives consistent performance every time. Battery life is decent, easy to clean, and overall it’s good value for the price. I’m satisfied with the quality and would recommend it.

I’ve been using the Philips Norelco Shaving Trimmer for a few weeks now, and it’s been a solid addition to my grooming kit. The build quality is excellent—feels sturdy in hand and the blades are sharp yet gentle on the skin. It handles beard trimming, edging, and even body grooming with ease. The attachments are easy to switch and give precise results across different lengths. Pros: Long battery life (runs over an hour on a single charge) Quiet motor and smooth trimming experience Comes with multiple attachments for all grooming needs Easy to clean under water Overall, it’s a high-performance trimmer that offers excellent value for money—especially if you want a reliable all-in-one grooming solution.

It's not as noisy as some of my other razors and gives a great shave on my neck. Many razors don't do that good in shaving neck hair. It is harder to shave my mustache with this razor but I'm still able to get a good shave there quickly.

Excellent product and good price.. It gives a super smooth shave without irritating my skin, and the flexible heads make it so easy to use. The battery lasts forever, and the quick-charge is super handy when I’m in a rush. Cleaning it is super simple, and it feels great to hold—really comfortable. Overall, it’s made shaving so much easier. Totally recommend it!

Granted I’m not a “shaver”, I can’t grow facial hair but I purchased this item so I can do zero fades on my hair cuts. This razor is light weight and is very easy to use plus comfortable. So far it has been a worthy buy

It's been over 10 years since I've used an electric shaver (both Norelco and Braun), because they've just never given me a nice close shave compared to a razor. I decided to give it another try with this Philips Norelco 5000X, hoping that the technology has improved, but unfortunately, it really hasn't. First, the positives. The build quality is excellent, with a solid well-balanced feel in hand, and nice texture to improve grip. The shaving head flexes nicely, and is easy to remove with a gentle twist (it pops back on with a simple push). The package also comes with a trimmer attachment. The shaver is waterproof, although I didn't test that. The rechargeable non-removable lithium battery has a reported 50 minute run time (and, of note, the shaver will NOT operate when plugged in -- it has to use the battery to run). Now, the negatives. As already mentioned above, this shaver just doesn't shave very closely. I tried running it several times over my stubble, and I could still feel it pretty rough afterwards. Perhaps this is just unavoidable with any electric shaver, but it really shouldn't be advertised as a "close shave" when a quick pass of a Harry's razor can do a much better job. The fact that you can't operate the shaver while plugged in will also become an issue when the battery inevitably deteriorates and no longer can hold a charge -- it'll essentially become useless, and just another piece of e-waste. Finally, the connector with the USB-A charging cable is proprietary -- come on, really Philips? You couldn't just put a USB-C port or even a micro-USB port in the shaver, so that we could use any of the many many cords we already have?

I have been getting a close shave for 3 weeks now and have only had to charge it when I first opened the box so far. It works well as although I have only had up to 2 days growth at any one time for 5000x to shave. I have not used the trimmer so all I can say about it is I am not a fan of having to switch heads on the body to go from shaver to trimmer thus only 4 stars. Best Buy had this saver 30 dollars off and i had a credit from a previous purchase for another 35 dollars so my review about the value is based on the price I paid for the value i got.

For the price well worth it. Slender design is nice also. Would purchase again. Can use wet or dry which is very convenient

The best shaver I have owned. Very close shave with a long lasting charge. Excellent!

I bought the Philips Norelco 5000X and I am very pleased with the purchase. Here is my experience: Performance: The machine is powerful and shaves very close to the skin. Design: It feels very sturdy and has a great grip; it doesn't feel cheap at all. Battery: The battery life is impressive and lasts a long time. Recommendation: based on my usage, this shaver performs perfectly if you shave every 2 to 3 days.

Best Norelco I've had for a while. Light weight and easy to use. Gives a comfortable and close shave. I prefer to use it dry.

I get pretty bad bumps when I shave, so I figured I’d try this out. This razor gets a much closer, cleaner shave than any other electric razor I’ve used before, especially when used with shaving cream. I’ve used this razor every morning for several months now and have never gotten a nick. The battery life is also very good, I don’t charge it very often at all considering just how often I use it. I recently let my facial hair grow out, too and it had no problem shaving down a few weeks of growth. You really can’t go wrong with this razor.

No electric shaver I've ever used has ever given a shave as smooth as a blade but this one gets as close as I've experienced. I use it to keep both my face and scalp shaved and have gotten used to a quick and easy shave. In addition to giving a close shave battery life for this model is phenomenal. I have had my shaver for nearly a month and have just charged it for the second time since I bought it. The shaver has been used every day and still had a charge when I decided to charge it since I was anticipating being without power for a while because of a winter storm. I heartily recommend this shaver for anyone who wants an easy, hassle free experience.

Good close shave. No nicks and quite. Battery seems to last a long time. 4/5 stars only because i havent used it for very long.