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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 29 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-29 of 29 reviews
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to replace works as expected for my razor wish they were cheaper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed replacement blades for my shaver………………………..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Norelco Replacement Blades

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sh91 replacement head for my 9731 Norelco shaver. The blades are not a good fit in the receptacles. As a result, the retention rings do not lock them into their spots. Every time I open the shaver they fall out. I have written to Norelco twice and been ignored.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi, thanks for reaching out to us regarding the replacement shaving heads for your Philips S9731 Shaver and hope we can help! Kindly follow the advice in this video: https://youtu.be/f5bqHBspQLo
      If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care philipsglobal

  • Rated 5 out of 5 stars

    Norelco heads

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Was the correct blade heads and was at a great price,half of what I would've paid elsewhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes your shaver new again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no need to waste time on cheaper alternatives which are fake and perform as such

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved performance of my shaver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My shaving heads needed replacement because I wasn't getting a close fast shave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shaver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product works like new again without buying a new one

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Shaver heads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make a lot of noise at times. Not sure much or any better than the original ones I had in.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi Floyd. Thank you for bringing this into our attention. Your feedback means a lot to us and we would like to make sure that the replacement heads that you purchased are not faulty.

      For further assistance, please feel free to get in touch with us via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. ​

      Hope to speak to you soon!​

      Kind regards,​
      Philips Consumer Care philipsglobal

  • Rated 1 out of 5 stars

    Replacement heads no as good as original

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these replacement heads to replace the original heads in my Phillips Series 9000 shaver. I’ve used the shaver twice since installing the replacement heads and they’re horrible. The heads now leave nicks all over my face and neck and my skin irritated. The old original heads they replaced did not do this.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi, thanks for reaching out to us regarding your replacement Philips Shaving Heads. We are sorry to hear that the heads are not providing you with the same experience as the originals, and hope we can improve your next shave. Kindly make sure that the heads have been attached correctly by following the instructions in this video: https://youtu.be/f5bqHBspQLo
      If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care philipsglobal

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