Customer Ratings & Reviews
- Model:
- HX9911/92
- |
- SKU:
- 6514199
Customer reviews
Rating 4.7 out of 5 stars with 292 reviews
(292 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the 9000 Special Edition Rechargeable Toothbrush's superior cleaning ability and impressive battery life. Many appreciate its ease of use, high quality, and powerful yet gentle cleaning action. Positive feedback also highlights the helpful timer and attractive design. However, some customers express disappointment with the quality of the included travel case.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
awful delivery/damaged open box!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ordered formy daughter going to college and it arrived quickly, but the box was completely damaged and had been opened, then taped closed....looked like an open box situation and that's not what I purchased. I ordered a brand new pricey electric toothbrush. I will be taking it back to the store tomorrow to have them order me a new item.
No, I would not recommend this to a friendRated 5 out of 5 stars
El Tooth Brush
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an absolute great tooth brush. The phone app and the tooth brush work in complete unison to guarantee great dental care.
I would recommend this to a friendRated 1 out of 5 stars
your quality standards have lowered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.three years later, and the head mechanism is broken. FAIL
No, I would not recommend this to a friendRated 5 out of 5 stars
Wow
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy i bought this amazing product i will be buying this for my brother for his birthday
I would recommend this to a friend- Pros mentioned:QualityCons mentioned:Travel case
Rated 5 out of 5 stars
Very stylish with features
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I were both already users of the sonicare brand. We both have the lower model. I've had mine for about a year or two longer than her and mine was starting to show some wear. Trying out the new 9000 special edition is like driving a brand new car with all the options. It feels good in the hand, with some weight and has a nice golden bezel around where you put the brush head on, making it stand out just a bit than the lower tier sonicare toothbrushes. The charger has a clear glass cover on it that is sleek and easier to clean than the traditional sonicare base. It also comes with a travel case that kind of feels a little cheap. When I tried it out for the first time I immediately noticed a difference in quality. Either my previous sonicare had gotten too old to use or this 9000 is a remarkable step up in the way it brushes. You have the choice in 4 different brushing modes and 3 intensities. I have tried all of the modes and ended up sticking with the gum health mode. The app that links to the toothbrush will give you an idea of how well you're doing while brushing. You have your brushing frequency, time and pressure all tracked. When you're using too much pressure the toothbrush will buzz to let you know you're pushing too hard. There is a timer that buzzes every 30 seconds that let's you know that you should be moving to another section of teeth, so you don't concentrate only on one or two sections of teeth. I like this toothbrush and use it morning and night and I'm debating on upgrading my wifes older sonicare to one of these. Worth it!
I would recommend this to a friend Rated 5 out of 5 stars
Love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this toothbrush and the app is very friendly and easy to use i got this 1 in a deal
I would recommend this to a friendRated 5 out of 5 stars
Great deal
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 3 of these on christmas sale and gave 2 as gifts. Everyone was happy
I would recommend this to a friendRated 5 out of 5 stars
One of the best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best electric toothbrush out there. Multiple modes and cleans well.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best toothbrush i have ever had and would recommend it to anyone.
I would recommend this to a friendRated 5 out of 5 stars
Super clean.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Way more options then the cheaper model at the dentist office.
I would recommend this to a friendRated 5 out of 5 stars
Sonic toothbrush
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product has several cleaning modes! The travel case is great also.
I would recommend this to a friendRated 5 out of 5 stars
toothbrush
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought on deal of day half off. lpve this toogthbrush wprls excellent
I would recommend this to a friendRated 5 out of 5 stars
Upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced old 9300 that quit and we absolutely love this new model.
I would recommend this to a friendRated 5 out of 5 stars
Loves it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got my fiance this for christmas and he absolutely loves it.
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as indicated, great value, love the color and features
I would recommend this to a friendRated 1 out of 5 stars
Save your money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had several different Sonicare brushes and they were great so I thought I would upgrade. This one is terrible and no upgrade. Ridiculously loud and stopped working after three months.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Toothbrush
Rated 4 out of 5 stars
Outstanding Toothbrush
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This toothbrush was an upgrade from an oralB. This is a far superior product. It comes with a charging base but dont think the overlay is glass like you may hear, but it is stable hard plastic. It takes up virtually no room and is very streamlined. There are multiple cleaning cycles you can select from and you can also use the app to track your cleanings. In being transparent, the app isnt something I personally would use. It seems like a time waster. You can get by fine on your own without it. It only came with one brushhead. For this pricepoint, you would think two would be appropriate. The brushead it comes with can be monitored by the brush and will let you know when its time to change it out. It is very powerful and does a great job of breaking up small deposits of plaque. It also comes with a portable carrying case. It's nothing special, but does get the job done for any trips one may take. It does well holding a charge and this of course is dependent on use, or just leave it in the charging dock. This is a solid toothbrush and I would recommend it, but the small things I mentioned takes it to 4 out 5 stars.
I would recommend this to a friend - Pros mentioned:Cleaning
Rated 5 out of 5 stars
One of the best I have ever used!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over the years I have had many quality or more “high end” rechargeable toothbrushes. This list includes the original Sonicare many years ago as well as other brands. There are few things in life I have spent extra on to get top quality, but toothbrushes and water flossers definitely make that list. I like this toothbrush as much as anyone I have ever used, including much more expensive models. Is it my clear favorite or the one I would recommend in every instance? Probably not, but just for pure cleaning ability I really do love it quite a bit. First impressions out of the box are very good. It’s aesthetically lovely with its smooth finish and sleek overall design. I really like the clear plastic removable cover for the base that stays on when charging but can be easily removed for cleaning. First time I’ve had a base like this and it should become the standard for all makes and models in my opinion. The travel case is fine, very basic but functional design. The app is solid. I have used apps like this one before that have done a fine job of “training” me to using the proper pressure and attention to every area of my mouth. So though I won’t use this app again, it would be very effective to getting a new “smart” brush user to their most effective brushing routine. Apps like these can also be good for some and staying motivated by tracking your progress. If you are really looking for a toothbrush to help someone really stay motivated (as in that is your TOP priority) there probably are better, more expensive options out there. One of mine for example, will give you a smiley face when you do well or flash different colors to show if you are using the proper pressure. This would probably be more motivation to a child who doesn’t like to brush. With that being said, and you just want the best cleaning possible, I think this toothbrush is a real winner. If I solely judge it my its most important trait, how well does it clean my teeth, I give this device a solid 5 out of 5 stars. Afterwards my teeth felt so clean and fresh! The level of sound and vibration is pretty good as well. I have used some that can make my inner ear tickle! No issues at all with this one. There are 4 different cleaning settings each with 3 different intensity settings to dial in your preferences. At the end of the day this is an excellent choice for a high end rechargeable “smart” toothbrush. The price is very competitive considering its quality and other options available on the market. Other than perhaps if someone was specifically looking for something a bit more “fun” or motivating (and expensive!) , I would absolutely recommend this device to a friend. Well done Sonicare!
I would recommend this to a friend Rated 1 out of 5 stars
Overpriced Garbage
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Breaks in just a few months. Cheaper Sonicares last longer and are more sturdy. This model is cheaply made.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a reliable
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In six ninth of use on and off stop working. Not happy.
No, I would not recommend this to a friend







