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Customer Ratings & Reviews

Your price for this item is $269.99

Customer reviews

Rating 4.9 out of 5 stars with 77 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the DiamondClean Smart 9500's superior cleaning ability and the multiple brush heads, finding the app helpful for tracking brushing habits and ensuring thorough cleaning. The travel case and long battery life are also frequently praised. However, some customers find the high price to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 77 reviews
  • Pros mentioned:
    Travel case

    Rated 5 out of 5 stars

    Great Toothbrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth it. Happy that it came with travel case charger and brush caps. Unfortunately no charging block. You need a charger to connect usb from travel case to charge toothbrush. Otherwise great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great toothbrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me track my diligence when brushing so I do a better job preventing dental issues

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    Cool Brush

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using Sonicare last 6 Years, and this one is great improvement, use your phone, app will tell you live updates and warn you when you put too much pressure or scrubbing hard. Really good feeling after brushing.

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    Amazing Toothbrush!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This toothbrush makes you feel like you just went to the dentist! Incredible technology, so cool there is an iPhone app to monitor your brushing. Expensive, but worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    Definitely notice a difference

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for myself when I realized that I had been starting to really let my brushing habits fall by the wayside. Needless to say the app is great and I feel it is worth the investment

    I would recommend this to a friend
  • Pros mentioned:
    Travel case

    Rated 5 out of 5 stars

    Fancy toothbrush

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Could probably skip the fancy phone app. I was using the phone app religiously at first and now just use the toothbrush on its own. Carrying case is useful.

    I would recommend this to a friend
  • Pros mentioned:
    Travel case

    Rated 5 out of 5 stars

    Well designed and made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was thought of--the extra heads, carrying case, app, etc. No issues to report after over 6 months of use. This was a gift for my wife and she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Toothbrush

    Rated 5 out of 5 stars

    Best toothbrush I’ve ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had many Sonicare toothbrushes, but this one is the best. More features and modes. Even has a tongue brush. Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Best electric toothbrush!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and and does a great job on cleaning teeths. Would definitely recommend,way better than oral-b!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Big step forward

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy to replace earlier model. Hopefully this one lasts more than 2 years. A lot of features. Only negative is price

    I would recommend this to a friend
  • Pros mentioned:
    Toothbrush

    Rated 5 out of 5 stars

    She Loves It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my wife and although it's pricey, she loves it. Uses the app regularly, too!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    She loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She really likes it after having to switch back to a regular toothbrush. Her teeth feel so much cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One word: AMAZING

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend! Great value, easy to use, performed better than expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Two thumbs up!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Sonicare toothbrush. Our 1st Sonicare lasted 10 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps improve brushing and gum care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to help improve gum care. One of the brush heads is specific for that and the app available for my phone shows if I'm not brushing enough in any area. Battery charge doesn't last as long as my other sonicare, but easy to recharge.

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teeth have never felt so clean and with the app I make sure I never miss a spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, its look is really satisfying, and it is easy to use with some instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, little heavy but get used to it and the gray color is nice.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Clean teeth

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this but I can no longer only brush my teeth for just a couple minutes. This forces you to have to really clean your teeth. Item is quality. But it is very expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Better looking teeth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product actually helps. You can get your teeth cleaner with this product for sure.

    I would recommend this to a friend