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Customer Ratings & Reviews

Your price for this item is $269.99

Customer reviews

Rating 4.9 out of 5 stars with 77 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the DiamondClean Smart 9500's superior cleaning ability and the multiple brush heads, finding the app helpful for tracking brushing habits and ensuring thorough cleaning. The travel case and long battery life are also frequently praised. However, some customers find the high price to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 77 reviews
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent but pricy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the EXPENSIVE toothbrush, but I can feel that it really cleans.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This toothbrush definitely keeps my teeth whiter and feeling more clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like you went to the dentist every morning. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in my house has one of these. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    gret

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product really does what is says it will do .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first electric toothbrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about this electric toothbrush. My dentist recommended that my husband and I buy one and we were not shy with buying the best out there. The "smart" functions are kind of limited and after a month we stopped connecting our phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who knew a toothbrush could be this cool?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who knew a toothbrush could be this cool? I never used a "sonic" toothbrush before, so having the included app w/ bluetooth connectivity was a great way how to learn how to use it correctly. Now that I've switched over, I'll never go back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This toothbrush does a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always used Sonicare products. My last one lasted 10 years, so it was time for a new one. I am glad I purchased this DiamondClean Smart 9500 -- it really works great and has a lot more options than my previous Sonicare toothbrush.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great toothbrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know if it’s worth the price which is why I gave it 4 stars, plus the app is a little glitchy but great toothbrush otherwise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SonicCare Diamond CLEANS!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, very interesting to be able to track, note and modify your brushing patterns. Found this very helpful when attempting to increase gum health. Smart9500 provides a great tool to monitor, modify and track your oral health. Not being very computer or digital savvy, I was able to go through each function, see how it worked and found my ideal brushing routine. So far, I am happy with my purchase and expect to see significant improvements on my dental visits.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tooth brush

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use. You get what you pay for. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great toothbrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The toothbrush does exactly what it’s suppose to do. I had an older model. Super glad I upgraded. I hardly use the app but it’s definitely a great tool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great electric toothbrush!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this toothbrush. I would recommend this toothbrush to anyone interested in electric toothbrushes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Tooth Brush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very sophisticated tooth brush. Everyone should own one of these. Great features and benefits with this tooth brush.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent toothbrush!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second electric toothbrush and by far the best. Leaves your teeth feeling extra clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek Look

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design with with the functionality of Phillips Sonicare that you are accustomed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great toothbrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase and the fact that the base recognizes which head you are using automatically is a great feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't stop Get it, Get it. Gon' do it, do it, do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New sonicate

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow my toothbrush use bluetooth and track and record my history of use. very high tech

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Toothbrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The toothbrush syncing with the app is pretty accurate in knowing what spots I brushed and what spots I missed.

    I would recommend this to a friend