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Customer Ratings & Reviews

Your price for this item is $269.99

Customer reviews

Rating 4.9 out of 5 stars with 77 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the DiamondClean Smart 9500's superior cleaning ability and the multiple brush heads, finding the app helpful for tracking brushing habits and ensuring thorough cleaning. The travel case and long battery life are also frequently praised. However, some customers find the high price to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-77 of 77 reviews
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Oral B brush, and like this one much better. Also enjoy using the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very excellent and it’s not too bulky and my daughter loves the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good choice made buying this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and good concept, well build and easy to use, no complaint so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product teeth feel so clean and very white. Love it!! .........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teeth have never felt so clean and with the app I make sure I never miss a spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First electric toothbrush!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. This was my first electric toothbrush and you can truly feel and see a difference!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They thought of everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Your teeth really do feel as ignorant you just had a professional cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phillips Sonicare

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great toothbrush. Without doubt I would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best toothbrush I have ever owned. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new pressure sensor really helps you brush properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great toothbrush

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase in my life for oral care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonicare toothbrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent rechargeable toothbrush; very comfortable and effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the toothbrush with all the accessories. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like I go to the dentist every morning. Love the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High tech toothbrush!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high-end product, but it’s worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toothbrush is awesome but the app never works!!! Which defeats the purpose of having the smart feature!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really poor quality with Sonicare brushes the past few years. Mine broke within three weeks from purchase during normal use (and never dropped). Phillips warranty center sent a replace and that failed out of the box on the first attempt. I’ve really liked Philips in the past but have switched to a better toothbrush manufacturer.

    No, I would not recommend this to a friend