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Customer Ratings & Reviews

Your price for this item is $9.99
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The comparable value price is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 949 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are delighted by the Basic UV-C Sanitizer for its effectiveness in sanitizing phones and other small items, giving them peace of mind during the pandemic. They appreciate its ease of use, compact size, and reasonable price, making it a popular choice as a gift. While some wish for a larger capacity and an on/off switch, overall, customers are satisfied with its performance and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 949 reviews
  • Pros mentioned:
    Effectiveness

    Rated 5 out of 5 stars

    Amazing and Gross

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. Use it to sanitize our phones, keys and glasses. Very basic phone soap model, but does the job. You get slight hint of burnt hair smell, but that is from UVC light killing microscopic critters from your phone. Got it at reduced price as part of a deal of the day. Definitely worth picking up at regular price.

    I would recommend this to a friend
  • Cons mentioned:
    Automatic shut-off

    Rated 4 out of 5 stars

    Basic model is a good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy that I bought this basic model. I use it to sanitize many small items besides my phone and don’t really need the charging option for them. I gave it 4 instead of 5 because it doesn’t have an off/on switch and stays on again for 10 minutes after I remove items unless I unplug it. I got a good Black Friday price and bought 3 more as gifts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Good Machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! This thing has a clear plastic bed that allows for a light below so whatever you put in gets all around sanitizing...No need to turn the item over. Phone, Keys, Coins, pocket knife...anything that fits. I even sanitize my money and Lord knows, every bill needs it; some way more than others!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as Advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised. I'd recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Good quality Easy to use works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and you can trust it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phonesoap is one of the few brands you can safely believe is actually using a proper UVC bulb to kill germs. So many fakes out there, it wasn't worth the risk spending less to get something cheaper. Stay safe. There is a bulb on the bottom and the top. Seems well built and a quality product. I ended up buying two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for hot item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems these are right up there with no touch thermometers and pulse oximeters and N95 masks! Only problem is phone looks the same coming out as going in, but just have to believe it is being sanitized! Good price, quick ship. Discovery channel performed tests on phonesoap items and apparently they work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for myself after getting it for several friends for Christmas. I am loving it! So easy and it looks good (the white one) with my decor. I've been using it on more than my phone so if it fits, it goes in! Great product and I'm glad I made this purchase for myself. :D

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best inexpensive phone soap device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect basic device if you are wondering why it’s cheaper than the lowest cost on on phonesoap web site the only difference is there’s no usb c port only usb. Cleaning time is still 10 mins

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Easy to set up and use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use, plug it in, put your phone in and close the lid and it runs for 10 mins then turns off. Will be using this a lot this year being a teacher and just with the Coronavirus being around. Not sure how clean it keeps the phone, but went with it to try out since I don't clean my phone near as much as I should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product and would recommend.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this basic one because I didn't need anything fancy. After much research and looking at reviews, I decided to make the purchase. Once I got it, followed the instructions and waited for my phone to be sanitized. I could tell it was working because of the burnt smell afterwards. I used to work as a house keeper at a hospital and we used UV lightes in wheeled platforms to sanitize rooms versus bleaching the whole room. The smell is recognizable with this product. The phone is safe and the burnt smell does not damage tge phone. I would recommend getting if you can and would make a great Christmas gift during this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use for peace of mind now

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During COVID-19, I decided to get one of these for my boyfriend and then decided to get one for myself the next day. I had seen a bunch of these online but chose this one because I've heard of the PhoneSoap brand. This is their first iteration, and they're up to 3 now, so using their website might be better, but this one works fine for me. My iPhone XR and my boyfriend's iPhone 11 Pro both fit into the unit. I agree with another review that the bottom inside plastic feels delicate, but according to PhoneSoap, this is needed for the light to get through effectively. I don't think it'll be a problem or puncture. While I can't fit my wallet inside, I can fit my phone by itself or a few combinations of credit cards and keys, just making sure things are in a single layer so all the surfaces are cleaned. The PhoneSoap site has a good demonstration of how much "stuff" this really kills that's on our phones. I'll continue using this, even just for peace of mind right now.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    The Sanitizer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Phone Soap Basic for all family members for Christmas. I was worried my iPhone 11 pro max wouldn't fit, but it does! I like that it Is very easy to use and only takes 10 minutes! I use my phone pretty much everywhere I go so I feel a little better knowing I can sanitize it at home.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Pandemic necessity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the lower end models, in that it doesn't have an automatic turn off function, but it still gets the job done. For $30 compared to $80, it's not a bad option. During this pandemic, I think these help give a peace of mind to some. I bought a few as gifts for friends and they loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Best investment ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision I have made for protecting my family. This sanitizer is very simple to use, just put your phone / keys / cars/ mask and close the lid. That’s it!! Wait the light to turn off. I flip the mask and give it a secon bean. So far we are so happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Sanitize your phone, keys, watch, etc.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and like how there’s a light on the top that turns off when sanitation process over, about ten minutes. Easy operation and compact making it easy to transport to different locations in the house or taking it with you to the office or travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gadget for these times. My phone comes out looking and feeling brand new., I put my keys, credit cards, readers, etc. whatever fits. They all come out like it’s been purified. I plan how purchasing the larger one. I would highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device, peace of mind.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. I sanitize my phone every night and I feel more confident of using my phone. I wish the device had an off switch so it could be turned off after use. The device turns on after lifting the top part so it automatically initiates a new 10 minute cycle when I remove my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Seems good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw a YouTube video where this was tested in an independent lab and even the tech was surprised at the result. It really works! My son bought this product directly from PhoneSoap and paid a bit more for the latest model bs the basic model sold here. Seems the same to me though....good deal here on BB!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because my kid likes to play with my phone a lot, and in the world we live in, I want to make sure it’s safe to do so. It does what it’s suppose to do, sure there are others with charging capabilities but for the price, this works just fine.

    I would recommend this to a friend