Customer Ratings & Reviews
- Model:
- PN24-551-24U
- SKU:
- 6569626
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the 24” Class LED HD Xumo Smart TV's picture quality, ease of use, and price. Many also appreciate its size, finding it suitable for smaller spaces. While some users experienced minor connectivity or remote control issues, the positive feedback on picture quality and value for money outweighs these concerns. The setup process was also generally praised for its simplicity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for kids room, playing games and watching tv
I would recommend this to a friend - Pros mentioned:Picture quality
Great little tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little tv. I use this in a small room and it’s better than I thought it would be. All of the apps on the tv are great as well. Easy to install and operate. Great little tv.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there, thank you for your review! We're glad to hear you're enjoying your new TV. It's great to know that the apps and ease of use have met your expectations.
- Shiela | Pioneer Support
- Pros mentioned:Picture quality, Setup ease
Pioneer tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv works great it is light weight and easy to move
I would recommend this to a friend - Pros mentioned:Picture quality, Size
Very nice smaller TV - great picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. I like the smaller size for a small space. The picture quality is great.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, JMC3, for your great feedback! We're pleased to hear that the Pioneer 24” Class LED HD Xumo Smart TV is a perfect fit for your small space and that you're enjoying the picture quality. Your satisfaction is important to us, and we appreciate you sharing your experience. Enjoy your new TV! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Right Size Kitchen Smart TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A capable, right size Pioneer Smart XUMO TV for the kitchen. Clear picture, loud clear audio, including a voice command remote control. The amount built in apps are more than expected. The intergrated Spectrum App means one less cable box to I would be charged for which will pay for the TV in a few months.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi RicNC,
Thank you for sharing your positive experience with the Pioneer 24” Class LED HD Xumo Smart TV! It’s great to hear that it’s the perfect size for your kitchen and that you’re enjoying the clear picture, loud audio, and voice command remote control. The variety of built-in apps and the integrated Spectrum App sound like fantastic features, especially with the added benefit of saving on cable box fees. Patricia | Pioneer Support https://www.bestbuy.com/site/pioneer-24-class-led-hd-xumo-smart-tv/6569626.p?skuId=6569626
- Pros mentioned:Picture quality, Size
Perfect fit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, love the product. So clear and actually the perfect size for the space we have. Keep up the good work.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Connectivity
good tv but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It have some issues to conect iphone to mirroring otherwise works perfect!!!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback about the Pioneer 24” Class LED HD Xumo Smart TV. I'm glad to hear that it works perfectly for you overall. I'm sorry to hear about the issues you're experiencing with connecting your iPhone for screen mirroring.
To help with this, you can use Apple AirPlay® to mirror your iPhone to your Xumo TV. Make sure both your TV and iPhone are connected to the same Wi-Fi network. If you're still having trouble, please ensure your TV's software is up to date and try restarting both devices.
If you need further assistance or have any other questions, please don't hesitate to reach out. We're here to help!
- Pros mentioned:Size
great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this in order to replace the T.V. in my home office and find it better than the one that i had ,no issues with reception. It is the right size and price. This unit would be great in an office, kitchen, bathroom or child's room
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, Norman! Great to hear it’s a solid upgrade for your home office. Love that it’s versatile enough for any room!
— Shiela | Pioneer Support
- Pros mentioned:Picture quality, Setup ease
Great TV for my kids.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great! Kids really love it for watching all their shows. Great picture quality, easy to operate.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, DavidM, for your wonderful review of the Pioneer 24” Class LED HD Xumo Smart TV! We're thrilled to hear that your kids love watching their shows on it and that you find the picture quality great and the TV easy to operate. Patricia | Pioneer Support
Pioneer - 24: Class LED HD Xumo Smart TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the TV setup and was watching shows for a few days. The next day, it would not power on w/remote nor the on button. I had noticed another review re remote not working. Will try replacement before giving up on model. Will not recommend if replacement shows the same problem.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience, BeaH! We're glad to hear that you initially enjoyed watching shows on your Pioneer 24” Class LED HD Xumo Smart TV. We appreciate your patience and hope the replacement works perfectly for you. Your feedback is valuable to us, and we're here to ensure you have a great viewing experience. Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-24-class-led-hd-xumo-smart-tv/6569626.p?skuId=6569626
- Pros mentioned:Picture quality
Quick and can operate smoothly offline.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my grandpa who is 83 so didnt need the wifi side of it and was quick and easy to setup and turn off connection after updating. Great picture and sound may look into bigger sizes down the road for myself. Great tv pioneer
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing this, Sean9102! It’s wonderful to hear that the setup was quick and easy for your grandpa, and that the TV’s picture and sound quality stood out. We’re glad it’s been a great fit, and it’s exciting to know you’re considering a larger size for yourself in the future—your feedback truly means a lot! Jeth| Pioneer Support.
Xfinity streaming won't work.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of TV for the money. Remote is a bit awkward. My main reason to to buy this device was to stream Xfinity. Chatted with a live tech before ordering online and spoke with a store employee when I picked it up. Both said it would work. However, the Xfinity app buffered and froze. After much frustration I found a knowledgeable Best Buy staffer who hooked me up with a Fire stick. Just finished installing it and it seems to have solved the problem.
I would recommend this to a friend- Pros mentioned:Picture quality
Xumo TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than expected. Purchased to work with Spectrum Fiber thru Roku! Connected flawlessly to our Spectrum account without needing a Ruko device connected.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience! We're glad to hear everything worked seamlessly with Spectrum Fiber through Roku. It's great that the connection was smooth and didn’t require an additional device. We appreciate your support and are happy the setup exceeded your expectations. Keith | Pioneer Support
- Pros mentioned:Picture quality
My new tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with Xumo. Very clear picture and vivid colors. Was able to return my DVR box and save money. You can’t pause or rewind live tv which is an annoyance. Great price. Fairly easy to set up. Lots of pre installed apps. Fairly easy to maneuver. The voice feature on the remote is nice. Fits perfectly on my kitchen counter.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your detailed feedback, Norc! We're delighted to hear that you're enjoying the Pioneer 24” Class LED HD Xumo Smart TV, especially its clear picture, vivid colors, and convenient voice feature on the remote. It's great to know that it fits perfectly on your kitchen counter and has helped you save money by returning your DVR box. Your insights on live TV functionality are appreciated, and we'll take them into consideration. Your satisfaction is important to us, and we appreciate you sharing your experience. Enjoy your new TV! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Great small TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well better than I felt it would. with the antenna that I picked up, it was hard to believe it work as well as it did. The picture was clear and enjoyed watching the TV. The real challenge will be when I use the TV off the grid come June 2025. there are a lot of trees up north Wisconsin.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, DavidP, for your positive feedback on the Pioneer 24” Class LED HD Xumo Smart TV! We're delighted to hear that it exceeded your expectations with the antenna and that you're enjoying the clear picture. Your comments are greatly appreciated and inspire us to continue delivering excellent products. Best of luck with your off-grid adventure in Wisconsin! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
4 Stars is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is as described when delivered. The remote control is not as user-friendly as other remote controls that I use. The colour is great, as is the sound. Because we are accustomed to Roku, we do not find the TV as intuitive to use. It was a good price.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your thoughtful feedback, Canuckpup! We're glad to hear that the Pioneer 24” Class LED HD Xumo Smart TV met your expectations in terms of picture and sound quality, and that you found it to be a great value. We appreciate you sharing your experience with the remote and interface—it’s always helpful to hear how different users interact with the features. Thanks again for your review! Jeth | Pioneer Support.
- Pros mentioned:Features, Picture quality
Pioneer 24"
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprisingly good picture and features for a bargain television.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi RogerS, it's great to hear that you're pleasantly surprised by the picture quality and features of your Pioneer 24” Class LED HD Xumo Smart TV! It sounds like a fantastic deal for a bargain television. If you have any questions or need any tips on getting the most out of your TV, feel free to ask. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Nice Small TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this small TV for my kitchen. It has a good picture for being small and the sound is good. It works well in my kitchen.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that the TV has been a great fit for your kitchen and that you’re enjoying both the picture and sound quality. It’s great to know the size and performance are working well for your space. Keith | Pioneer Support
- Pros mentioned:Picture quality
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to use my tube tv in my study but having to buy a converter from Analog to Digital plus the connection wires it was cheaper just buying this TV. Works great.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your great review of the Pioneer 24" Class LED HD Xumo Smart TV!
We’re glad to hear it was a cost-effective and convenient solution for your study. It’s great to know the TV is working well and delivering the quality you were looking for—without the hassle of converters and extra cables.
If you ever need help exploring features or have any questions, we’re here to support you. Thanks again for choosing Pioneer! Ivy | Pioneer Support
- Pros mentioned:Setup ease
Great little smart TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little TV so far its great out the box with minimal set up. It did take a while to connect to my internet but perfect since.. Just right for my son and caught it as the "deal of the day".
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there, we appreciate the great feedback! It’s awesome to hear the TV was easy to set up and just right for your son. Glad it’s been running smoothly since connecting—sounds like a solid “deal of the day” win!
— Shiela | Pioneer Support
