Customer Ratings & Reviews
- Model:
- PN24-551-24U
- SKU:
- 6569626
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the 24” Class LED HD Xumo Smart TV's picture quality, ease of use, and price. Many also appreciate its size, finding it suitable for smaller spaces. While some users experienced minor connectivity or remote control issues, the positive feedback on picture quality and value for money outweighs these concerns. The setup process was also generally praised for its simplicity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great little HD TV for kitchen or bedroom.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vibrant picture and terrific sound in a 24 inch small TV. In order to activate your account, use your laptop or computer to receive and input the activation code. Using my cell phone to input the code didn't work. Catch this HD TV on sale at Best Buy. Lots of great movies. My account with Peacock works super.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, TennisPro! We're thrilled to hear that you're enjoying the vibrant picture and terrific sound of the Pioneer 24” Class LED HD Xumo Smart TV. It's great to know that you're finding it perfect for watching movies and that your Peacock account works well with it. We appreciate your tip about using a laptop or computer for activation, and we're glad you're happy with your purchase! Jeth | Pioneer Support.
- Pros mentioned:Ease of use, Picture quality
Works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture good sound easy to use a lot of features for a low price
I would recommend this to a friend - Pros mentioned:Picture quality
Cute small TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that i can add apps on the TV, has a stand with screws!!! Good picture quality!!!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback! We're so glad to hear you're enjoying your Pioneer 24" Smart TV. It's great that the app support, picture quality, and easy setup are working well for you. We appreciate you sharing your experience! Ivy | Pioneer Support
- Pros mentioned:Picture quality
Nice affordable smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected on broadcast tuner, picture is clear and bright. Great size for kitchen
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there,
Thanks for your thoughtful review! We’re glad to hear the broadcast tuner is working as expected and that the picture is clear and bright. It sounds like the 24" size is a perfect match for your kitchen setup—smart and space-saving. Patricia | Pioneer Support
- Pros mentioned:Picture quality, Price
great tv for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. Nice size for my bedroom. Great picture.
I would recommend this to a friend - Pros mentioned:Picture quality
So good I own 4 different sizes!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I now own 4 of these Pioneer Xumo tvs in various sizes. So convenient with the Xumo technology in searching tor programming, and pictire quality and sound are excellent. For the price thr quality is top-notch.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi KevinC50,
Thank you for your fantastic review! We’re thrilled to hear that you own four Pioneer Xumo TVs in various sizes and find them so convenient. It’s great to know that you’re enjoying the excellent picture and sound quality, as well as the ease of searching for programming with Xumo technology. We’re glad you find the quality top-notch for the price. If you have any questions or need further assistance, feel free to reach out. Patricia | Pioneer Support
- Pros mentioned:Price, Tv size
Great Price & TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Price is amazing. It was on sale. Great TV for office.
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Good choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for the price. I have had no problem. Easy to set up.
I would recommend this to a friend Zumo tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad tv but you have to purchase apps to view most programs.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for sharing your thoughts, DeborahS! We’re glad to hear you’re enjoying your Pioneer Smart TV and appreciate your note about the viewing experience. Your feedback helps us better understand how users engage with the platform, and it’s always valuable to hear what matters most to you. Thanks again for taking the time to share! Jeth| Pioneer Support
- Pros mentioned:Picture quality
Great li’l tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Light weight, great picture, and easy to manipulate through the menu.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Lynnz,
Thanks so much for your review! We're thrilled to hear you're loving your new TV. The lightweight design and easy-to-navigate menu really do make it a breeze to use especially in smaller spaces. Enjoy the great picture and the convenience it brings to your setup! Patricia | Pioneer Support
65" LG TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We received our new LG TV and love it. The color is beautiful and the size if perfect for the room we have it hanging in. We also have a SONOS sound bar attached to the TV which enhances the sound. Just wanted to also send a shout out to both David and Aaron who set the TV up for us. They did a great job and went out of their way to answer questions we had and helped us set up some Apps on the TV and showed us how to add Apps in the future. Thank you David and Aaron!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for the kind words, ArleneC! We're thrilled to hear that you're loving your new LG TV and that it fits beautifully in your space. It’s also wonderful to know that David and Aaron provided such helpful and attentive service during setup—shoutout to them for making your experience even better! We truly appreciate you sharing this with us. Jeth| Pioneer Support.
Bluetooth capable a little misleading.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great, four stars for not having an App Store to add additional apps for streaming and also for being listed as Bluetooth capable but can not connect to a Bluetooth speaker. This tv can only connect via wire to external speakers. Luckily the built in speakers perform well or I would have taken this back.
I would recommend this to a friend- Pros mentioned:Picture quality
Pioneer tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for someone who was still using a tv with a converter box. As they have no internet, they are using an antenna and loving this tv. Picture and sound are great. The recipient is very happy with this tv.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience with the Pioneer 24” Class LED HD Xumo Smart TV. We're delighted to hear that the recipient is enjoying the TV, especially with the antenna setup. It's great to know that the picture and sound quality are meeting expectations.
If any issues arise or if you have any questions, please don't hesitate to reach out to our customer support team. We're here to help and ensure continued satisfaction with the TV.
Thank you for choosing Pioneer and for your thoughtful gift! Your feedback is valuable and helps us improve our products and services. -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-24-class-led-hd-xumo-smart-tv/6569626.p?skuId=6569626
- Pros mentioned:Picture quality
Awesome TV for small a space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little TV. Clear picture, good sound, and easy to use remote.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your positive feedback! We’re glad to hear that you’re enjoying the clear picture, great sound, and the ease of using the remote. It’s always rewarding to know our products are meeting your expectations and providing a smooth, enjoyable experience. We appreciate your support and look forward to continuing to serve you. Keith | Pioneer Support
- Pros mentioned:Picture quality
Mrs. Roy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for my kitchen counter. Picture color and sound system are a big step up from my older and costlier TV set. The additional features of this smart tv are a big bonus
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for sharing your experience, JohnRSr! We're thrilled to hear that your new Pioneer 24” Class LED HD Xumo Smart TV is a great addition to your kitchen and that you're enjoying the vibrant picture, enhanced sound, and the smart features it offers. It's always wonderful to know when a product brings added value and convenience to your space—we truly appreciate your feedback! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Great tv for a low price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to assemble, bright colors, clear picture and good sound for a small tv.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi BrendaleeA! I'm happy to hear that you're enjoying your Pioneer TV! It's great to know that it was easy to set up and that you're impressed with the picture, color, and sound quality. Thanks for sharing your positive experience.
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Great little TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little TV for a small room. Good picture and good sound.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi ThomN,
Thank you for your kind words! We're thrilled to hear that the Pioneer 24" Xumo Smart TV is a great fit for your space and that you're enjoying both the picture and sound quality. It's always rewarding to know our products are making a positive impact in your home. If you ever need assistance or have feedback to share, we’re just a message away. Patricia | Pioneer Support
- Pros mentioned:Picture quality, Price
Excellent TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent television for the price and size.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi GregG, it's great to hear that you're finding the Pioneer 24” Class LED HD Xumo Smart TV to be an excellent choice for its price and size! Thanks for sharing your positive experience.
If you have any questions or need any tips on getting the most out of your TV, feel free to ask. Patricia | Pioneer Support
- Cons mentioned:Remote control
It's perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is perfect except for the fact that I have to use 2 remotes, one to turn it on and off and control the volume and the other remote I use to change the channels.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your thoughtful feedback, LindaW! We're glad to hear you're enjoying your new Pioneer Smart TV and that it's meeting your expectations in many ways. Your note about using two remotes is appreciated—it’s insights like yours that help highlight how people interact with their devices day to day. We’re happy it’s been a great fit overall and truly value you taking the time to share your experience! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Old School product with a new jack kick!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Superb picture quality........................ It's great!!!!!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your enthusiastic review of the Pioneer 24" Class LED HD Xumo Smart TV! We're thrilled to hear you're enjoying the superb picture quality—sounds like it's bringing that perfect mix of classic brand reliability with a modern twist!
We appreciate your feedback and hope you continue to enjoy your TV. If you ever need assistance, our support team is just a message away. Ivy | Pioneer Support
