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Customer Ratings & Reviews

Model:
PN50-R851-26U
SKU:
6623791
$159.99
Save $150
The comparable value is $309.99

Customer reviews

Rating 4.6 out of 5 stars with 611 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent picture quality, ease of setup, and convenient size and weight. They also appreciate its seamless connectivity and smooth performance. However, a minor concern was raised regarding the brightness of the picture.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 611 reviews
  • Pros mentioned:
    Connectivity, Picture quality, Setup ease

    Rated 5 out of 5 stars

    SUPER GREAT QUALITY AND FAST SET UP!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv, I’m young so I like to airplay my phone to my tv so this was such a clutch! This tv is super loud too you would’ve thought it had speakers attached to it lol. Yea great quality on the sound and the features so easy to set up and it dosent lag or anything, I have mines mounted and it’s amazing I can’t leave my room, and for 169 u literally can’t beat that, i recommend this tv for your teenagers or kids it’s a great tv

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Saniya, thank you for sharing such an enthusiastic review! We’re thrilled to hear that the TV delivers great sound, smooth performance, and easy setup for your everyday use. It’s awesome that features like AirPlay and mounting make it even more enjoyable for you. We truly appreciate your recommendation and support!

      Vennila | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Connectivity, Picture quality, Setup ease

    Rated 5 out of 5 stars

    50" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this during a flash sale & used a BB giftcard, bring my out-of-pocket cost down to less than $90! GREAT deal! This TV is lightweight and easy to setup. Quickly connected to my cable provider's IPTV box & wi-fi. Picture quality is perfect!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Pioneer Customer, thank you for sharing your experience! We’re glad to hear you scored such a great deal and that the TV impressed you with its lightweight design and quick setup. It’s wonderful that connecting to your IPTV box and Wi-Fi was seamless, and that the picture quality met your expectations. We truly appreciate your support and hope you continue enjoying your Pioneer TV! Vennila | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Connectivity, Weight

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture Quality: It delivers "crisp 4K resolution" and "vibrant colors" for the price point. It includes support for improved contrast, though it won't match the peak brightness of a premium OLED or Mini-LED.Smart Features: The integrated Roku OS is a highlight, described as "intuitive and fast". It supports Apple AirPlay and HomeKit, making it easy to mirror your iPhone or Mac.Design & Build: It is remarkably lightweight, which makes it exceptionally easy to wall-mount.Audio: Equipped with Dolby Audio, note the sound is surprisingly clear for built-in speakers.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Myra, thank you for taking a moment to share your thoughts with us. We’re so glad to hear that your Pioneer 50" Roku TV is delivering the crisp 4K picture, vibrant colors, and smooth smart experience you were hoping for. It’s great knowing the lightweight design and clear Dolby Audio have added to your enjoyment as well. We truly appreciate your review and hope you continue to love your new TV. Vennila | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Perfect TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture lots of apps easy to operate. My grandchildren enjoy coming to Papa,s house and watch their shows and videos

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Timothy! Thank you for taking the time to leave a review. We're thrilled to hear that the Pioneer 50" Class LED 4K UHD Smart Roku TV delivers a clear picture, plenty of apps, and easy operation. We appreciate your feedback and love knowing that your grandchildren enjoy coming over to watch their favorite shows and videos with you. Darshan | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Roku review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Pioneer Roku it was easy to program it and install software and all the apps. Tv has good features and content. The sound and picture quality is Perfect. I recommend it to anyone 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Pioneer 50 "Roku Smart TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product easy to set up no problem and very crisp and sharp picture have it in living room/bedroom and is on all the time very nice TV would buy again if needed

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello David, thank you for sharing your experience! We’re glad to hear that the setup was smooth and that the TV is delivering a crisp, sharp picture for everyday use. It’s great to know it fits well in your space and that you’d choose it again. We truly appreciate your support and hope you continue enjoying your Pioneer TV!

      Vennila | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The high-definition quality ensures that every frame is crisp, allowing viewers to appreciate. Dialogue is crisp and clear, making it easy to follow the storyline without straining to hear. The background score complements the scenes beautifully, enhancing emotional moments without overpowering dialogue. Affordability-Given the quality of both the picture and sound, the show offers excellent value for its price. It feels like a premium experience without the premium cost. Comparative Advantage**: When compared to other platforms or shows with similar pricing, Pioneer TV stands out with its impressive audiovisual quality.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Dana, thank you so much for sharing your review with us, we’re thrilled to hear how much you’re enjoying your Pioneer 50" 4K UHD Smart Roku TV. It’s wonderful to know that the crisp high‑definition picture, clear dialogue, and well‑balanced sound are all enhancing your viewing experience, and we love hearing that it delivers a premium feel without the premium price. We’re also glad to know it stands out for you compared to other options in its range. We truly appreciate you taking the time to share such thoughtful feedback. Darshan | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Beautiful tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv is working well. i like the size and the quality of the images on display.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    nice tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it for a deal on black friday! its amazing so far, no issues. works fast and reliable

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Nicole, thank you for sharing your experience! We’re thrilled to hear you were able to grab such a great deal during Black Friday and that the TV has been performing reliably. It’s great to know it’s running smoothly and meeting your expectations so far. We truly appreciate your support and hope you continue enjoying your Pioneer TV!

      Vennila | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Bargain TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV arrived quickly and was easy to mount. This is set up in a kid's bedroom for occasional viewing, so we weren't looking for a top of line quality. The size and picture are perfect for our needs. We had an existing ROKU account so it was super simple to login and have all our regular apps ready for us to login and start viewing. Would definitely recommend for a great bargain TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    MelanieWatbrooklyn

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy watching tv on this unit, the color and contrast are great. I love Roku tv! Thanks Bestbuy, love your prices too!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Melanie, thank you so much for sharing your review with us, we’re really glad to hear how much you’re enjoying your Pioneer 50" 4K UHD Smart Roku TV. It’s great to know the color and contrast look fantastic and that you’re loving the Roku experience, and we appreciate the shoutout to Best Buy’s pricing as well. We’re happy the TV is delivering exactly what you were hoping for, and we truly appreciate you taking the time to share your feedback. Darshan | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Emergency replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve heard good things about pioneer. My bedroom 50 inch Roku stopped working and of course I panicked and I searched for replacement. I came across this one and it’s perfect as well as reasonably priced. The picture is perfect!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Theresa! Thank you so much for sharing your experience with us, we’re really glad to hear that your Pioneer 50" 4K UHD Smart Roku TV was the perfect emergency replacement. When a bedroom TV suddenly stops working it can definitely cause some panic, so we’re happy you found a reasonably priced option that delivered exactly what you needed. It’s great to know the picture quality is perfect and that the TV is living up to the good things you’d heard about Pioneer. We truly appreciate you taking the time to leave your feedback. Darshan | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great tv picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture easy set up and perfect size for bedroom or living room

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience. Ed - Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Merry Christmas to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this back in November and its been the best early Christmas present ever everything is clear and bright but i keep losing the tiny remote but thank god for the roku app

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer 50" led 4k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice TV. Im really happy with my purchase. Will probably by another one when needed

    I would recommend this to a friend
  • Cons mentioned:
    Brightness

    Rated 4 out of 5 stars

    Fine for money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard TV. Some time lost Conner with MacBook, airplay work like they want u can’t control it. No so bright, I would like to said picture of this TV - more dark.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Pioneer Customer, thank you for sharing your thoughts with us, Niko. We appreciate you taking the time to leave a review. We’re glad the TV has been a good value for you, though we’re sorry to hear about the issues you’ve experienced with AirPlay and the picture brightness. That’s not the kind of experience we want our customers to have, and we’d be happy to look into this further. If you’d like assistance, please feel free to reach out to us at 1‑888‑287‑7658.
      Vennila | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in beautiful condition good size and a good price

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Jaime! Thank you for sharing your experience with us. We're glad to hear that the Pioneer 50" Class LED 4K UHD Smart Roku TV arrived in excellent condition and offers the size and value you were looking for. We appreciate your recommendation and are happy you're enjoying your new TV. Darshan | Pioneer BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Great Product and Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great mother's day gift. My mom realy enjoy this product. Easy to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer / ROKU is a great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you make a cost benefit analysis this TV is outstanding really vivid image and great sound, definitely happy with my purchase!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience. Ed - Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Tv a great show

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value of a tv. It’s worth the price that I got it for. The quality of the picture is great.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Mike! Thank you for sharing your feedback with us. We’re glad to hear that your 50" Pioneer 4K Roku TV has been a great value, delivering strong picture quality at a price you feel good about. We appreciate your feedback. Darshan | Pioneer BBY-ExBrand_Best_Buy_Pioneer