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Customer Ratings & Reviews

$189.99
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Comp. Value: $309.99

Customer reviews

Rating 4.7 out of 5 stars with 172 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the 50" Class LED 4K UHD Smart Roku TV, particularly highlighting the great picture quality. The TV is also praised for its ease of use, especially with streaming applications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 172 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture easy set up and perfect size for bedroom or living room

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience. Ed - Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Clear and bright. Wish the volume was a little louder but I love it so far

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi WhitneyH, appreciate your feedback! Happy to hear you’re loving the picture quality. A soundbar could be a great option if you’d like a boost in volume.

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Merry Christmas to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this back in November and its been the best early Christmas present ever everything is clear and bright but i keep losing the tiny remote but thank god for the roku app

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer / ROKU is a great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you make a cost benefit analysis this TV is outstanding really vivid image and great sound, definitely happy with my purchase!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience. Ed - Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost perfect. Never had Roku but got use to it. No RCA outputs for headphones like I thought were there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was amazing for helping me fine the right tv !

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, We’re glad to hear that you had a great experience choosing your Pioneer TV and that you’re enjoying it. This model is built to offer strong performance and dependable quality, and we truly appreciate your positive feedback. Thank you for choosing Pioneer.
      Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 1 out of 5 stars

    Cannot Connect to Wifi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I have had issues connecting to WiFi and the TV says that the wireless MAC:WiFi hardware is missing. I have tried rebooting, resetting and updating the TV and Network Settings but to no avail. It worked great for 2 weeks but then stopped connecting to Wifi. There were no issues with the picture quality or sound awhile it worked. I will be returning it.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Miguel,
      Thank you for sharing your review with us. We’re sorry to hear that your Pioneer 50" Class LED 4K UHD Smart Roku TV is showing a “wireless MAC: WIFI hardware is missing” message and is no longer connecting to Wi‑Fi. We understand how frustrating this is, especially after trying multiple troubleshooting steps.
      Our support team is available if you’d like further assistance. You can reach Pioneer Support at 888‑287‑7658 or email [email protected]. Thank you again for reaching out and providing your feedback.
      Darshan | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Price, Smart, Cooperative Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third TV we've owned using the Roku platform, and we've become fans of this streaming device. Besides the great picture resolution, I'm loving the way in which our Roku televisions (including this one) all connect seamlessly to our internet, and the apps cooperate by loading fairly effortlessly. I'm impressed by the way in which our basic Roku information is transferred when I log into the app and how easy it is to navigate. I do have a couple of suggestions: I had some trouble getting our Dish remote to recognize the Pioneer set, even after inserting the model number, but it did work when I tried the RCA Roku selection (no idea why, but hey, it works). The other is that if you want an app (for us it's the Dish connection) to load on startup, from your home screen go to Setup, System, Power, and then select whatever you want to see when you first power on your set. The set also connects intelligently with our separate speaker, something our old Samsung refused to do without putting up a fight.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there, thank you so much for the thoughtful breakdown! Really glad the Roku platform continues to work smoothly for you, sounds like you’ve built a great setup across your home. Appreciate you sharing the Dish remote workaround and the startup tip; that kind of real‑world detail helps others a lot. Happy to hear the TV plays nicely with your speaker too, especially after the struggle with the old Samsung.
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after my cat knocked over my other tv. This tv is good. Only 2 complaint the speakers aren’t that great. With my old tv I could have it at 25 and it was loud enough. I have to turn it up to almost 60. Also the closed caption keeps stopping randomly while watching shows. I watch tv on Plutotv a lot and it will play and then stop I have to cut the tv off and turn it back on for it to work.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Bekaw. Thank you for sharing your feedback. We’re glad to hear the TV is working well overall and appreciate your honest comments about the speakers and closed captioning. Your input is valuable and helps us continue improving the experience for all customers.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Works great for a bedroom tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a tv for my bedroom, I didn't need anything high end and this tv fit my needs almost perfectly. The only con would be is that I cannot set the brightness darker than the allowed settings, unlike a normal tv where one can choose light/dark 0-100. Other than that, it works as I need it to.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience. Ed - Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sweet TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV especially for the price. It was easy to setup and has all the smart features you’d expect. Image quality is great and it’s quite light so no worries about wall mounting it.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, We’re glad to hear that your Pioneer TV has been easy to set up and that the picture quality and smart features are meeting your expectations. This model is designed to offer strong performance and convenient installation, and we appreciate your positive feedback. Thank you for choosing Pioneer. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Replacement/upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for my son to replace another brand that I purchased at Best Buy. We had the TV on the wall for seven months and my son had been complaining about the TV for two of the seven months. The TV was shot and had to be replaced for $20 more than I paid for the first 43 inch fire TV. We were able to get this pioneer 50 inch. I have been a fan of the pioneer TVs for a minute. I have a pioneer Zummo TV in my kitchen and the picture quality is beautiful. The Roku pioneer TV seems slightly quicker than the Zummo but the picture is the same. Beautiful crisp colors. My son uses it mostly for gaming of course. The sound seems to be OK. There were reviews that the TV wasn’t as loud as they would have wanted. I can’t complain about the sound, but I will say that my son watches his TV with a sound bar. If you have the chance to buy this TV and you catch it on sale you can’t go wrong!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience. Ed - Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, and I enjoy the Roku format. My only issue is that the legs were difficult to put on and don't seem very stable. The sound is also not the best I've ever heard. We just attached a soundbar and adjusted the settings. Now it's working well. Overall, a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Pioneer TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and is doing great. I am very pleased! the service I received was very helpful in choosing a TV and helping me get it in my vehicle.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello, We’re glad to hear that your Pioneer TV has been easy to set up and is performing well. It’s wonderful that the in‑store team was able to assist you in choosing the right model and getting it loaded safely. We appreciate your feedback and thank you for choosing Pioneer. Narendra | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Bedroom TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Great picture. Easy to set up. Like the Roku smart platform. Sounds decent. Very good price. Great option for a bedroom TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was really easy, picture is great. Only drawback has been the sound. (Have to turn volume up to about '40~45' to get best sound.) But overall, very pleased!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience. Ed - Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Very Good TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture and well worth the price. I would highly recommend to customers. Very light weight and no problem mounting to a wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and tv for a great price. Legs for tv are kind of difficult to put on- but other than that tv is well worth the purchase.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience.

      Ed - Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! Picture quality is great and I love that it has the Roku built in! It’s user friendly and I can’t recommend it enough!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    A Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost sufficient beautiful picture and light weight

    I would recommend this to a friend
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