Customer Ratings & Reviews
- Model:
- PN50-R851-26U
- SKU:
- 6623791
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the 50" Class LED 4K UHD Smart Roku TV, particularly highlighting the great picture quality. The TV is also praised for its ease of use, especially with streaming applications.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
50inch Pioneer Roku Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wont connect to wifi anymore. Had it for 15 days..
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello Pioneer Customer,
Thank you for taking the time to share your review with us. We’re sorry to hear that your Pioneer 50" Class LED 4K UHD Smart Roku TV is no longer connecting to Wi‑Fi after just 15 days. We understand how frustrating it can be when a new device stops performing the way it should, especially when you’re simply trying to enjoy your TV. Restarting both the TV and your home router can sometimes help resolve temporary connection issues. If the issue continues, our support team is here to assist with additional troubleshooting. You can reach Pioneer Support at 888‑287‑7658, or email us at [email protected] for further guidance. Thank you again for reaching out and sharing your feedback with us.
Darshan | Pioneer Products
Horrible Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is washed out. Too bright and unpleasant for watching. I tried everything to adjust it but it doesn’t work.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hey Pioneer Customer!
Thanks for letting us know about the washed‑out picture issue. We’re sorry for the frustration — that’s not the experience we want for you. Our support team is ready to help troubleshoot and get things looking right again. Please give us a call at 1‑888‑287‑7658 and we’ll be happy to assist.
Darshan | Pioneer Products
questionible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.poor quality of manufacturign wen it come to the feet stand to hold tv up it faled n cuased tv to faill n break what a horribble experience
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We sincerely apologize for the trouble you experienced with the stand on your Pioneer 50" Class LED 4K UHD Smart Roku TV. We understand how upsetting it must have been to have the stand fail and cause damage, and we truly regret the inconvenience this has caused. At Pioneer, we take product quality and safety very seriously, and your feedback is important in helping us improve. Please reach out to our customer support team so we can review your situation and work toward a resolution. Thank you for bringing this to our attention and giving us the opportunity to make things right. Patricia | Pioneer Support
Por customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV makes a crackling noise on right speaker. Tried to return to Best Buy today and they declined because a couple of days past 30. I have bought 4 of these. I will no longer do business with Best Buy and I'm sure they really don't care.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Dan, thank you for sharing your feedback with us, and we’re truly sorry to hear about the crackling noise from your Pioneer TV and the frustration of being just outside the return window; while the store was unable to process the return, your TV is still covered under the manufacturer’s warranty, and Pioneer support is available at 888‑287‑7658 to help address the issue and help you with available options, thank you again for taking the time to leave your review.
Darshan | Pioneer
It’s a tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku would not be my platform of choice. Limited on apps
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello Greg, thank you for taking the time to share your thoughts on your Pioneer 50" Smart Roku TV. I understand how limiting it can feel when the platform doesn’t offer the range of apps you prefer, and your feedback is truly appreciated.
If you ever need help exploring available app options or have questions about the TV’s features, our Pioneer Support Team is here to help at 888‑287‑7658. Thank you again for reaching out and sharing your experience.
Darshan | Pioneer
Dud TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV went black on day 2. Took it back and the folks at Best Buy couldn’t make it work either. They happily exchanged it for another brand.
No, I would not recommend this to a friendWhat happened?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this tv less than a month and today the screen went black. I am so disappointed and unhappy with this purchase! It was working fine and then a black screen.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello Pioneer Customer, thank you for sharing your experience with us. I’m truly sorry to hear that your Pioneer TV developed a black screen after only a month, as this is not the experience we want for you. We’d be happy to help troubleshoot or look into replacement options under the return or warranty policy. Please reach out to our support team at 888‑287‑7658 or email [email protected] so we can get this resolved quickly. Thank you again for taking the time to share your feedback with us. Vennila | Pioneer Products
Pretty bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV stopped working after a month trying to figure out how to contact anyone about this :(
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello Tom, thank you for your feedback. We are very sorry to hear that your Pioneer 50" 4K Roku TV has stopped working so shortly after purchase. To assist you with a resolution, please contact our dedicated support team at 888-287-7658 or via email at [email protected]. Our team is available to help troubleshoot the issue or guide you through the next steps for repair or replacement. Thanks for choosing Pioneer products. Mueez | Pioneer
- Pros mentioned:Picture quality, Setup ease
Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.East set up. Clear picture. Great tv for the money
I would recommend this to a friend - Pros mentioned:Picture quality
Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television has the best picture and sound. I bought this for my elderly mom and she finds it easy to use. The remote is Roku, so super simple. The price point was great for the size. Very please with this purchase
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Really appreciate this, Kimi! Great to hear your mom finds it easy to use, Roku remotes definitely keep things simple. And getting that picture and sound quality at a good price is a win.
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Best bang for bucks!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for a no-none-sense great TV. Good picture and sound. Verty easy to set up
I would recommend this to a friend
