Customer Ratings & Reviews
- Model:
- PN55-R851-26U
- SKU:
- 6623796
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 55" Class LED 4K UHD Smart Roku TV, particularly regarding its picture quality and ease of setup. Many find the picture quality to be good once the settings are adjusted. The smart TV features are also well-received, with users noting the easy operation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Setup ease
Fantastic bargain TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a basic TV to stream things on . This was surprisingly a great TV . Set up was within a couple of minutes and the picture quality is fantastic for the price . Sound system is good right out of the box . The main reason I purchased this is because I’m sick of other brands pushing their brand to the front of everything and just making it difficult to operate . This TV is so basic and the remote literally has only a few buttons . My other requirement was the TV depth as it was going to sit on an antique easel . This fit the bill and was a bargain to boot .
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi HappyinBrookhaven,
Thank you for the fantastic review! We're so glad to hear that the Pioneer 55" 4K UHD Smart Roku TV exceeded your expectations. It’s great to know the setup took only a couple of minutes and that the picture quality and sound impressed you right out of the box—especially at such a great price point.
We’re also happy this TV provided exactly what you were looking for: simple, straightforward operation without all the clutter and complications of other brands. The minimalist remote and easy-to-use interface are designed for exactly that kind of hassle-free experience.
And we love hearing that the slim depth made it a perfect fit for your antique easel—what a unique and stylish setup!
Thank you for choosing Pioneer. Enjoy your new TV and happy streaming! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality, Size
Solid, well built, TV,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good value for size and features. Though it's not QLED or highest, newest model, We replace an old tv that glitched out and loaded very slow, so it feels like a big upgrade to us. This also feels like a physically solid and well built TV, unlike many of the bargain brand TV's that are infamous for lasting less than a couple years. Thank you BestBuy for the opportunity to share my review.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello, We’re glad to hear that your Pioneer TV has been a strong upgrade from your previous set and that the build quality, performance, and features are meeting your expectations. This model is designed to offer dependable everyday use with a solid, well‑made feel. We appreciate you taking the time to share your experience and thank you for choosing Pioneer. Narendra | Pioneer Products
- Pros mentioned:Picture quality, Setup ease
Just the right size for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, it started talking to us as soon as we plugged it in. Excellent colour. I like Roku and have been using Roku for years now. Sound quality is better than the last two GE Roku TVs I have owned.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello DennisB! Thank you for sharing your experience! We’re glad to hear the setup was smooth and that the TV started guiding you right away. It’s great to know the color quality stands out and that you’ve been a long-time Roku user. We’re also happy to hear the sound quality has improved compared to your previous GE Roku TVs. Your feedback is truly appreciated.
Keith | Pioneer Support
- Pros mentioned:Picture quality
Great TV for a great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking at getting a tv for a guest bedroom and am a fan of Roku Smart TV’s. After doing comparisons with other tv’s. This one had favorable reviews and the price was outstanding when compared to smaller TV’s. It’s a great TV for a great price. I am actually looking at getting the 70 inch for a Christmas present to myself.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Dear Customer, thank you for sharing your feedback. We’re thrilled to hear that your Pioneer 55" Class LED 4K UHD Smart Roku TV has been such a great addition to your guest bedroom. It’s wonderful to know that after comparing different options, the strong reviews, features, and value of this model stood out to you. We truly appreciate your support and thank you for choosing Pioneer.
Rafay | Pioneer Products
- Pros mentioned:Picture quality
Love those ROKUs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big screen, nice picture and I'm still finding out all the cool things about the TV. I love these ROKU TV's, I don't need cable with them, unless there's a special movie or show I want to see, then I can buy on demand or start a subscription somewhere.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello BrianTShirley. Thank you for sharing your feedback. We’re glad to hear you’re enjoying the big screen and clear picture, and that the Roku features are making your viewing experience even better. Your comments inspire us to keep delivering products that combine convenience, quality, and value.
Keith | Pioneer Support
- Pros mentioned:Picture quality
Great TV!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was remodeling our basement and this tv was the perfect choice. Picture is crystal clear and the sound is very good.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the TV; the picture and sound are both very good. I highly recommend it, and the store's service was excellent—they kept me updated on the delivery status at all times.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience.
Ed - Pioneer Support
- Pros mentioned:Picture quality, Setup ease
Great purchase!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and easy setup!!! Would definitely recommend this
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Selena! Happy to hear the setup was easy and the picture quality is impressive. Great recommendation!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Great Product, On time delivery!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got what I ordered. A quality TV with a very good service contract. Don't miss out on their contracts when you order electronics. The delivery was just as good; On time and with care.
I would recommend this to a friend - Pros mentioned:Picture quality
Great deal on a 55" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at a great price. My first Pioneer TV, got it for my home Cigar Lounge.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello, and thank you for your review. It’s great to hear your first Pioneer TV has been such a strong fit — especially for a home cigar lounge, where a good picture and reliable performance really matter. We’re glad the 55" delivered both quality and value for you. Narendra | Pioneer Products
- Pros mentioned:Picture quality
Pioneer 55 inch Roku TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good pioneer has always been a quality product and I happily recommend it
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience.
Ed - Pioneer Support
- Pros mentioned:Picture quality
Great purchase!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really been great!!! Love the quality and with it being Roku ready you just have to plug in and you’re ready to go!!!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello Mathew, and thank you for your review. We’re glad to hear you’re enjoying the quality of your Pioneer 55" 4K Roku TV and that the easy plug‑and‑play setup worked well for you. We appreciate your feedback and are glad to have you as a Pioneer customer.
Poojitha | Pioneer Products
- Pros mentioned:Picture quality
Great TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is pretty good quality for the price, I am actually very impress with the color accuracy and sound level, I definitely recommend this PIonner Roku TV
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience with the Pioneer 55" Class LED 4K UHD Smart Roku TV! We’re thrilled to hear you’re impressed with the color accuracy and sound quality, and that the TV offers great value for the price. Your recommendation means a lot to us, and we appreciate you taking the time to share your thoughts. Enjoy your viewing experience! Jeth| Pioneer Support.
- Pros mentioned:Picture quality
Good Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 55 inch pioneer TV to replace a small smaller flat screen in my bar area. It’s a decent TV for the money as the old saying you get what you pay for but for the money it cost you can’t beat it.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello Terry. Thank you for sharing your thoughts with us. We’re glad to hear that your new 55-inch Pioneer TV is meeting your expectations and providing great value for the price. Your feedback reinforces our commitment to delivering quality products that offer both performance and affordability.
Keith | Pioneer Support
Totally happy with this TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed this TV. We put it on hooked up to the Internet and connect it to our programs and it works wonderful
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks so much for sharing your experience, MillieC! We're delighted to hear that the Pioneer 55" Class LED 4K UHD Smart Roku TV has been a joy to use and seamlessly connected to your favorite programs. It’s always great to know when setup goes smoothly and the TV delivers a wonderful viewing experience—your feedback truly brightens our day! Jeth| Pioneer Support.
Features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How to install is the features for touch screen woy
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .The Pioneer 55" Class LED 4K UHD Smart Roku TV is not a touch‑screen TV. It’s a standard LED television with Roku smart features, meaning you control it with the included remote. Patricia | Pioneer Support
- Pros mentioned:Picture qualityCons mentioned:Channel access
A lot of TV for the money!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I'm still working the TV through it's burning period of 30 days... I've already figured out the things I really like about it and there's a couple things that I don't which I will include in this review. For the price, the picture is absolutely excellent, way better than I expected. I bought this online so sight unseen based on other reviews that I read. It starts up fast when you hit the power button, and although I have not used Roku before, I'm pleased by some of the free options that I was able to download an ad very easily to the menu. I like that the menu is not crazy extensive and very easy to access to adjust brightness because I go from using this in lighter conditions, and then darker conditions so I can very quickly change that based on the environment. You can access more advanced display settings which can help fine tune the image that I already mentioned is very good, especially at this price point which I'm just stunned about. Also, the sound on this TV is very good, and the sound features are extremely good compared to any other TV I've owned. If I put this into speech mode, it actually reduces the background sounds better than any TV I've witnessed, from my own personal experience to my friends TVs which I've spent time watching. I guess I shouldn't be surprised because pioneer has been working in the sound industry for decades. Don't expect an extremely wide viewing angle without some loss of clarity because of the technology obviously, but that's true of all TVs that aren't OLED or wide parameter viewing monitors. I think the one thing I don't like is that if you're using an antenna, it doesn't allow you to manually add a particular channel, it just allows you to scan and access the channels It finds. This is particularly annoying because another TV in my house picks up some local channels that this does not find, and there is no way to add them manually, so please keep that in mind depending on your use. With all that being said, this is an extreme bargain and I think you get a lot more for your money buying pioneer, because some equally featured TVs are going to cost way more and I suspect it has to do with branding as pioneer has always been primarily an audio company. Absolutely pleased with this purchase.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback! We’re glad to hear that you’re happy with your TV and that it’s serving its purpose well. We appreciate your comments about the sound quality and will keep this in mind as we continue to improve our products. Your input helps us ensure we deliver the best possible experience. Ed - Pioneer Support
- Pros mentioned:Picture qualityCons mentioned:Brightness
Good TV for the Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: love the Roku interface; great sound quality; decent picture but tended to be not bright enough. Cons: the sound had a glitch that required the TV to be shut down and restarted (loud electronic noise over dialogue); terrible upscaling (not good for watching shows that were not filmed in high definition). Overall: good for the money, but the defect in sound and our tendency to watch older shows forced us to return it.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Scott! Thank you for taking the time to share your detailed feedback. We’re glad to hear you enjoyed the Roku interface, sound quality, and overall value of the TV, and we’re sorry to learn about the sound issue and upscaling limitations that led to the return. Your comments will be shared with our product team as we continue improving our products.
Thank you for giving Pioneer a try. Vennila | Pioneer Products
- Pros mentioned:Picture quality, Setup ease, Size
Great tv!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t beat the price ($219), great size, great picture, the Roku is very easy to use. Reliable and professional delivery by BB. What’s not to love? Don’t hesitate, treat yourself!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello Michael. Thank you for sharing your experience. We’re glad to hear you found a great price and are enjoying the size, picture quality, and easy-to-use Roku features. It’s wonderful that the delivery was reliable and professional, making the whole process smooth and satisfying.
Keith | Pioneer Support
- Pros mentioned:Picture quality
55 inch Roku TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, sound and other features. Easy to set up.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Angel, thank you for taking the time to share your experience. We’re thrilled to hear that your Pioneer 55" Class LED 4K UHD Smart Roku TV provides great picture quality, sound, and easy setup. It’s wonderful to know you’re enjoying the features and overall performance. We truly appreciate your support and thank you for choosing Pioneer.
Vennila | Pioneer
