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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.7 out of 5 stars with 49 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-49 of 49 reviews
  • Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv beat price around quick purchase and in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for great services and consumer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Best TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Television. Easy to set up and use. Well worth the money.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks so much, MaryH! We're thrilled to hear you're loving your new Pioneer TV. Enjoy the 4K experience!

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Would definitely buy this oroduct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money it's a really good tv. Video quality is outstanding.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Appreciate the feedback, Jason! Great to hear the video quality impressed you—awesome value and performance is what we aim for.
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price easy to set up good quality image and sound

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks so much for your feedback, Jimmy! We're glad to hear the Pioneer 55" Class LED 4K UHD Smart Roku TV delivered on value, setup ease, and overall performance. It’s great to know the image and sound quality are hitting the mark—your experience helps highlight what makes this TV a smart choice for everyday entertainment. Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 3 out of 5 stars

    Not very bright

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price (and Roku software) its an OK TV. I was not impressed by the brightness at all. Had to change many settings just to be able to watch it and its still not near as bright as my other 8 year old TV. Sound was good on its own but I already had a sound bar that its now plugged into.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there, thanks for your review. We're sorry to hear that the TV's brightness didn't meet your expectations. For help with picture settings or any other questions, please reach out to Pioneer Customer Service at 1-800-421-1404.
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 1 out of 5 stars

    Mrs C

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t review at this time because I bough this as a backup I can say the price that I paid was a good deal and I know back in my days a pioneer speaker/radio was an excellent quality

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello ShelleyC. Thank you for sharing your thoughts. We’re glad to hear you found a good deal and appreciate your trust in the Pioneer brand based on past experiences. Even though the TV is currently a backup, we hope it meets your expectations when you decide to use it. Your support means a lot.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 1 out of 5 stars

    Screen black when viewing Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work screen black. Returned it after 1 day. We decided no more Roku.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello WendyR. Thank you for sharing your experience. We’re sorry to hear that the TV didn’t function as expected and understand your decision to return it. We appreciate your feedback and regret that Roku didn’t meet your needs this time. Your input helps us improve and better serve our customers.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television for the size and price my daughter loves that it has roku

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Cable, for your kind words. We’re happy to hear your daughter is enjoying the Roku features and that the TV has been a great fit for your needs. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

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