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Customer Ratings & Reviews

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$189.99
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Comp. Value: $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2372 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,372 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Xumo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture great sound easy set up.. love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer Xumo hdtv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really great 65” Xumo TV.:::………………………,,,,,.,,,,,;;

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the feedback, RonaldO! We're glad to hear you're enjoying your Xumo TV experience—it’s always exciting to know when a product delivers on both size and performance. Your enthusiasm is appreciated, and we hope it continues to be a great addition to your entertainment setup. Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    my tv

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing tv , works a year later no troubles at all !

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the awesome feedback, EleniC! We're so glad to hear that your Pioneer Smart Xumo TV has continued to perform flawlessly even after a year—reliable performance and lasting enjoyment are exactly what we love to hear! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for Christmas and she loves it. Great picture and sound, easy interface, and it was a good deal for the size.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Brittney, we're delighted to hear that your daughter loves the TV! It's wonderful to know that it has a great picture and sound quality, along with an easy-to-use interface. We're glad you found it to be a good deal for its size. If you have any other questions or need further assistance, please feel free to reach out. We're here to help! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great audio quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and image quality. Easy remote. Only took off one star because their mobile remote app didn't work for me, and i can never find my remote

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a great price. The picture & the sound a great as well.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback, Bnour! We're so glad to hear that you're enjoying the Pioneer 55" Class LED 4K UHD Smart Xumo TV and that both the picture and sound quality are meeting your expectations—it's always rewarding to know when a product delivers excellent value and performance. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Best Buy in Best Buy !!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy in Best Buy you can get !!! Incredible product at incredible price. Picture and sound incredible. Highly recommended.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic feedback, Carlos! We're thrilled to hear that you find the Pioneer 55" Class LED 4K UHD Smart Xumo TV to be an incredible product at an incredible price. It's wonderful to know that you're enjoying the picture and sound quality, and we appreciate your high recommendation! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    FILM TIME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME Purchase,....still looking forward to setting it up in my studio. Great customer service, great price and a solid piece of equipment! I would do it again!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello JonathanEricksonEisley. Thank you for the kind words and support. We’re excited that you’re happy with your purchase and looking forward to setting it up in your studio. It’s great to hear that the customer service and pricing met your expectations, and that the equipment feels solid and reliable. Your enthusiasm means a lot and we’re glad to have been part of a positive experience.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Piorneer 55”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent colors with little to no adjustments needed. Speakers sound very good from the base response coming out from the build in speakers. Would not hesitate from buying another Piorneer tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My Pioneer XumoTV 55" review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to setup! The picture quality is awesome and it is just the right size for my liking!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, PatrickR! We're thrilled to hear that you found the setup easy and are enjoying the awesome picture quality of your Pioneer 55" Class LED 4K UHD Smart Xumo TV. It's great to know that the size is perfect for you. We appreciate you sharing your positive experience with us! Jeth | Pionner Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a great tv but don’t want to spend too much, then this is the tv you want.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome Pioneer TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome tv. We are just college students and this was our first tv that we actually bought and it was so exciting because it worked so well. It was such a good price and a really good experience with the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality at an Affordable price!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my Pioneer tv, so I bought more. The picture and sound quality were way better than my previous Samsung tv’s I’ve had.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television was a good price. Has a great picture.we like it

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, JaneW, for your positive feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you're enjoying the great picture quality and found it to be a good value. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you have any more thoughts or feedback, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Good TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical but it’s shown to be a good tv. Great picture, great sound. Very happy for the price I paid!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your thoughts on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We’re delighted to hear that it exceeded your expectations and that you’re enjoying the great picture and sound quality. It’s wonderful to know the value met your needs, and we truly appreciate you taking the time to share your experience. Enjoy your viewing! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent new tv from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with the Pioneer 55” tv we purchased from Best Buy this month. The delivery was on time and efficient. The picture itself is perfect and unbelievably sharp and bright.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there! We are thrilled to hear that you are very satisfied with your Pioneer 55" Class LED 4K UHD Smart Xumo TV. It’s wonderful to know that our product has met your expectations in terms of picture quality and brightness. We are also glad to hear that the delivery was on time and efficient.

      Your satisfaction is our top priority and your feedback is greatly appreciated. Thank you for choosing Pioneer and for sharing your positive experience. We look forward to continuing to serve your entertainment needs. |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice, affordable tv..I am thoroughly enjoying it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love this TV…the picture is clear and bright..only thing is the sound is a little low and I have to turn it up between 20-25 to be able to really hear it well but I just turned 62 and could be losing some hearing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. No issues. I have no complaints about the picture quality or sound.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Clint! Thank you for your feedback! We're glad to hear that you find the Pioneer 55" Class LED 4K UHD Smart Xumo TV worth the money and that you're satisfied with the picture quality and sound. It's great to know that you have no issues or complaints.

      If you have any other questions or need further assistance, feel free to reach out. Enjoy your new TV! |Angelica| Pioneer Support| BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite by far purchase that I have gotten this year. I love my tv

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, Becic! We're thrilled to hear that the Pioneer 55" Class LED 4K UHD Smart Xumo TV is your favorite purchase of the year. It's wonderful to know that you're loving your new TV. We appreciate you sharing your positive experience with us! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pioneer smart model.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the television. It was easy to set up. I hooked a speaker to it easily. I love the remote and smart tv controls. Over all I am very happy with pioneer quality. Was great price for item.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi ThomasL! Thank you for sharing your thoughts on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you love the television and found it easy to set up. It's great to know that connecting a speaker was a simple process and that you're enjoying the convenience of the remote and smart TV controls. Providing a seamless and enjoyable experience is what we aim for with our products, and we're thrilled that you're very happy with the Pioneer quality. If you have any further feedback or questions, please feel free to reach out. Enjoy your TV viewing experience! |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

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