Customer Ratings & Reviews
See more imagesPioneer - 65" Class LED 4K UHD Smart Xumo TV
- Model:
- PN65-751-24U
- SKU:
- 6546907
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 3 out of 5 stars
Beware of pixel bursts
CourtneyA Posted
When I first received the TV I absolutely loved it, it’s everything I wanted. I have now had it installed for a couple weeks and some of the pixels are bursting through on the top and bottom. It’s way too big for me to get back down by myself and take it into the store, I had it delivered since that was the best for my lifestyle. I’ve went into the store to inform them and they said I would have to bring it in. That’s not an option for me So now I just hope it will last and not have to be junked in the near future..
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted
We're truly sorry to hear about the issue you're experiencing with your TV after installation. It's disappointing to learn that some pixels are bursting through on the top and bottom, especially considering how much you initially loved the product. We understand that bringing it back to the store is not feasible for you, given its size and the delivery arrangement. Please know that we take product quality and customer satisfaction seriously, and we're committed to finding a solution that works for you. We encourage you to reach out to our customer support team so we can explore alternative options to address the issue and ensure your continued satisfaction with our product. Your satisfaction is our priority, and we appreciate your patience and understanding as we work to resolve this matter for you. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-65-class-led-4k-uhd-smart-xumo-tv/6546907.p?skuId=6546907
- Rated 3 out of 5 stars
Good bang for the buck
DilanG Posted
Decent quality, honestly a good deal for the price. Downside is it occasionally random restarts which I haven’t figured out.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted
Thank you for taking the time to share your thoughts on our product. We're pleased to hear that you find the quality to be decent and consider it a good deal for the price point. However, we apologize for any inconvenience caused by the occasional random restarts. We understand that this can be frustrating, and we're committed to helping you resolve this issue. Please feel free to contact our customer support team, and we'll do our best to assist you in troubleshooting and finding a solution. Your satisfaction is important to us, and we appreciate your feedback as it helps us improve our products and services. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-65-class-led-4k-uhd-smart-xumo-tv/6546907.p?skuId=6546907
- Rated 5 out of 5 stars
Pioneer XUMOTV
skip Posted
Sharp and colorful and 4K. Satisfied customer, YES
I would recommend this to a friend - Rated 5 out of 5 stars
Excellent TV
JenriLucas Posted
It is an excellent TV and very efficient in everything I need to be able to watch and enjoy with my family the entertainment offered by XumoTv I recommend it 100% we are very happy to be able to have a XumoTV
I would recommend this to a friend - Rated 4 out of 5 stars
Pioneer XUMOTV 65"
Stubydoopa Posted
It's what I would expect from a $300 TV, nothing outstanding but very functional for ever day watching. The wireless is somewhat slow to connect to my network. My previous TV did not have this problem.
I would recommend this to a friend - Rated 5 out of 5 stars
Great TV for the price
Tassy Posted
I bought this TV for my grandkids game room in my home. It works great and the kids are absolutely thrilled. They have their Xbox series X and Nintendo Switch hooked up on Phillips TV switch which allows them to toggle between the systems with ease.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted
Hi Tassy! Thank you so much for sharing your experience! We're delighted to hear that the Phillips TV has been a fantastic addition to your grandkids' game room. It's wonderful to know that they are enjoying their gaming experience with the Xbox Series X and Nintendo Switch seamlessly connected. If you ever have any questions or need assistance, feel free to reach out. We appreciate your trust in our product and hope the gaming fun continues! Pioneer Support | Jeth. https://www.bestbuy.com/site/pioneer-65-class-led-4k-uhd-smart-xumo-tv/6546907.p?skuId=6546907
- Rated 5 out of 5 stars
Great buy
KimK Posted
Great 65" TV. Bought as a gift for fathers day. Very satisfied with this purchase. Highly recommend 10/10
I would recommend this to a friend - Rated 5 out of 5 stars
65 in Pioneer TV!!
VidalM Posted
I was a fan of their elite series so I wantex to give these a shot. They haven't disappointed in fact my daughter was super happy with it. The other one went in a guest room and my parents love it as well. All good things!
I would recommend this to a friend - Rated 5 out of 5 stars
I like it, especially for the price.
Remy Posted
I've had this tv for a couple weeks now and it is great so far. I'm used to my Vizio smart tv so it's an adjustment working with the Pioneer and Xumo TV , but it works well and does what it's supposed to do.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted
Hi Remy, thank you for your fantastic review! Rest assured that we will continue to provide the best and excellent service. -Yanne | Pioneer Support | https://www.bestbuy.com/site/pioneer-65-class-led-4k-uhd-smart-xumo-tv/6546907.p?skuId=6546907
- Rated 5 out of 5 stars
My first Best Buy purchase
AdiletT Posted
I came to the store just to see what’s out there and found a great deal. The customer service was amazing, I even got myself a new Best Buy credit card. The whole process was fast and easy. Thank you guys!
I would recommend this to a friend - Rated 3 out of 5 stars
Pioneer
HannahO Posted
Worked well for a year and then sometimes won’t even turn on
No, I would not recommend this to a friend - Rated 4 out of 5 stars
New TV
LindaB Posted
Its a great tv! My only complaint is every now and then the picture gets a little fuzzy.
I would recommend this to a friend - Rated 4 out of 5 stars
Great 2nd tv
JamesS Posted
Great for the price this tv is for music a audio room the ZUMO smart tv function works great
I would recommend this to a friend - Rated 5 out of 5 stars
Great tv
AlecS Posted
This is my first big flat screen tv and it works great and so far no complaints
I would recommend this to a friend - Rated 5 out of 5 stars
Pioneer TV
AnthonyC Posted
I really enjoy the TV. My only complaint is the feet can only go on in one spot and they are too far apart to sit on my TV stand so I had to mount it.
I would recommend this to a friend - Rated 4 out of 5 stars
Pioneer
MarkC Posted
This tv is just what I was looking for. I love the setup of the menu and the app options.
I would recommend this to a friend - Rated 4 out of 5 stars
No QAM tuner. Excellent though
Eric Posted
No QAM tuner. Excellent otherwise. Great if you have cable box!
No, I would not recommend this to a friend - Rated 1 out of 5 stars
Poor picture quality, very disappointed!
MarcIce Posted
The pictures are dull, the operations going from on screen to another has a delay everytime you select a different option, I went with Pioneer because of they're reputation, but it seems like they can't hold up against the new companies in the electronic industry, I am very disappointed, I would return it but its so big & I did get it at a low price, but now I regret it!
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted
Hi MarcIce, we do apologize for the inconvenience caused to you. I can imagine how disappointing this must be for you. Rest assured that we will work on this. For further assistance, please contact our Pioneer Hotline at 1-888-287-7658. Gly | Pioneer Support | https://www.bestbuy.com/site/pioneer-65-class-led-4k-uhd-smart-xumo-tv/6546907.p?skuId=6546907
- Rated 5 out of 5 stars
Its ok
Bang Posted
For the price is good! But the quality of image is 70%! I prefer samsung!
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted
For support on the Pioneer LED, please use support information is listed below.
888-287-7658
www.usca.pioneer-tv.com
- Rated 2 out of 5 stars
Startup menu freezes
RobertoG Posted
Good picture quality. Sound lags and goes out when changing channels. Everyday start up menu freezes on screen have to unplug tv to reset.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted
Thank you for sharing your experience with the Pioneer 65" Class LED 4K UHD Smart Xumo TV. I'm glad to hear that you're satisfied with the picture quality, but I'm sorry to hear about the issues with the sound lagging, going out when changing channels, and the start-up menu freezing.
Here are a few suggestions that might help:
1. Software Updates: Ensure your TV's software is up to date, as updates can sometimes resolve these types of issues.
2. Sound Settings: Try adjusting the audio settings or using external speakers to see if that improves the sound quality.
3. Factory Reset: If you haven't already, you might try performing a factory reset to see if that resolves the freezing issue.
If these steps don't help, I recommend contacting customer service for further assistance or exploring return/exchange options.
We appreciate your patience and hope to resolve this issue for you. Thank you for bringing this to our attention. If there's anything else we can do to assist you, please let us know.