Customer Ratings & Reviews

Best Buy’s total tech membership is the BEST! We’ve bought home appliances, televisions and now this smoker, and all of the installations, haul awards and assemblies have been free of charge! Also, we’ve bought phones, computers and AirPods from them and AppleCare has been free for all of them! There are extended warranties on everything as well! And the employees are always upbeat and friendly from the managers to the people that come to our home

Excellent product! It’s big enough to smoke 2 huge turkey!

Great buy. unboxing a bit of a pain but other than that, it has been great

Product came in on time. does have a dent in door which may affect function. Will work with Pit Boss on a fix.

Love it first time using a pellet smoker definitely does a good job would recommend it

Great smoker. Plenty of room for up to seven large briskets.

Arrived on time in great packaging, perfect gift! Love it

Wonderful product! I’m always smokin’ something outside!

I messed up. I wanted to clean my pit boss smoker and used a garden hose on it. Well I got the computer board wet and ruined it. I called pit boss told them what I did. They sent me a new board free of charge. Smoker works great. Make sure you vacuum out pellets after use and when you clean it use a rag with vinegar and water and you will never have a problem. I have had mine for more than five years now. It has worked great ever since I learned proper maintenance.

Even heat works perfectly as advertised better than gas

would definitely tell other people to get i love this smoker