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Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.8 out of 5 stars with 26 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the Navigator Wood Pellet Grill for its ease of use and its ability to function as both a smoker and a grill. Customers rave about the grill's overall quality, describing it as "amazing."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 26 reviews
  • Pros mentioned:
    Brand

    Rated 5 out of 5 stars

    Pettel Grilling is the great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been charcoal grills for ages. Saw the Pit Boss pettel grill on sale and decided to give it a try. I am very please with Pit Boss Navigator grill and the results are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Taste

    Rated 5 out of 5 stars

    Best grill for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent grill! I have used a Weber for over a decade and when I switched to pellet, I’ll never switch back. The taste is unbelievable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pitboss Fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent grill and for the price it runs well. We have smoked plenty of ribs. Our family enjoys it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dylan’s smoker ❤️❤️❤️

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent smoker , I bought this for my son-in-law he Loves it .. perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Smoker
    Cons mentioned:
    Cleaning, Uneven temps

    Rated 4 out of 5 stars

    Pit Boss Navigator 850

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it to use as a smoker. Although it does not smoke as much as my offset it does however give a great smokering. Holding a consistent temp is not as good as an electric. I set it to 250 and it will go from 225 to 325. The built in probes seem off as well. I used an external temp probe along with the pit boss and they were about 50 degrees off. Pit boss probe was always below any other thermometer i used. Cleaning is a pain. In order to clean firebox of ashes you have to take all the grates out and the grease plate to access, and you have to do this every 3 to 5 uses. The firebox is small and in the center so you get uneven temps across your grilling area. I got it on sale and used some rewards money so I wasnt out of pocket much. If i had paid full price im not sure i would keep it. Not a great grill either. Again, firebox is in the middle so as long as your burger is right about its ok, but if you want to take advantage of the 850 sq in cooking area be warned. Even at full temp it wasnt great at just grilling. It is built solid though. Decent size wheels. Pellet grills have come along way but still need some improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Smoker
    Cons mentioned:
    Cleaning
    Best Buy Employee

    Rated 5 out of 5 stars

    Couldn't be happier!

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smoking is amazing, and this works great! I removed the upper rack for easier access with larger cuts of meat. It handles a 20 lb turkey with no problems, or lay out a couple racks of ribs with ease. Cleaning is a bit cumbersome, but it's just part of the game (be sure to vacuum out the fire box for best performance), I clean every spring. Wish it had more temp settings (can set temps in 50* increments, so can't dial in "325", for example). LED screen is hard to read in direct sunlight, but that's a minor inconvenience. It has a relatively short power cable, si get a heavy-duty extension cord if you aren't near an outlet. Can run any pellets in the market. I also have a small stick of wood to "stir" the pellets in the hopper as it gets low, to keep it well fed. Not sure that's necessary, just part of my routine. Overall, high quality construction, durable, maintains heat pretty well, and distributes smoke well. Keep it clean and covered, and should last a lifetime (I've had mine about two years now). Pit Boss website has great options for accessories and a great list of recipies/ideas. I highly recommend!!

    I would recommend this to a friend
  • Cons mentioned:
    Installation issue

    Rated 5 out of 5 stars

    Best Grill for us want to be backyard chefs!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a word “WOW.” This grill makes me a great cook! Best steaks I have ever made for my family. They thought I had bought them somewhere and snuck them in my backyard then claimed that I cooked them. Well sure enough this thing makes me a way better cook then I actually am. It’s wonderful!! Only thing is the guys that installed it at my house somehow did not quite put the fire damper on exactly right and I have trouble getting it to open and shut correctly. But, I will get it working one way or the other. I sure have enjoyed my Family asking how I become a awesome cook after years of either over or under cooked dried out steaks to juicy and just right cooked steaks that taste so great! Highly recommend to those of us that have been frustrated trying to provide a great BBQ meal to the people we love!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. It's fantastic. Huge hopper great size that can handle pretty much anything you throw at it. So far I've cooked a couple butts a ton of chicken, burgers and steaks. It's worked like a dream.

    I would recommend this to a friend
  • Pros mentioned:
    Amazing

    Rated 5 out of 5 stars

    Pit Boss Navigator 850 wood pellet grill

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing grill. I don’t know why I waited so long to get a pellet grill. This Pit Boss cooks everything to mouth watering perfection. I love this grill.

    I would recommend this to a friend
  • Pros mentioned:
    Smoker

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this grill! No gas or coals. Perfect for me. It’s a smoker and grill in one.

    I would recommend this to a friend
  • Pros mentioned:
    Amazing, Taste

    Rated 5 out of 5 stars

    King!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing grill! Made ribs and brisket the first night and it tasted so gooooodd!

    I would recommend this to a friend
  • Cons mentioned:
    Installation issue

    Rated 5 out of 5 stars

    Good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great grill, keeps the temp within 15 degrees without a blanket. Good flavor. Love that this can sear the steak! The only really have 2 complaints. The first is after assembiling the Nav 1150 and 850 is that, there are spots where small screws go in the legs and they have not lined up correctly yet. Secondly and more minor, the sliding grate to go from sear to smoke gets stuck after a few cooks and I either have to clean it or wait for it to heat up before I can move it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Grill Boss

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Grill. The build quality is amazing and it was so easy to put together. I feel like this is going to last a long time. My first pellet grill and I'm loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great pellet grill

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this grill. Upgraded from a gas grill to this pellet grill, and the transition was very easy. Easy to use and understand. Great value compared to other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love This!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter and son in law and they LOVE IT! Great product and the whole purchase process was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Fire one up, soon!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble and use. This is the middle of the road version and gets the job done in nice fashion.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great Grill. Some workman ship concerns.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome pellet grill with great bang for the buck. Very east to use and understand. The only issue I've seen was putting it together. Several of the holes for screws were not machined correctly and it was impossible to screw in completely. Maybe 1 is one thing but 3-4 is not good.

    I would recommend this to a friend
  • Pros mentioned:
    Amazing

    Rated 5 out of 5 stars

    Best grill ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing grill best one I’ve ever owned would totally recommend this grill to anyone looking it is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Worth the investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing grill. Easy set up and awesome ease of use. Wish I had purchased before.

    I would recommend this to a friend
  • Pros mentioned:
    Smoker

    Rated 5 out of 5 stars

    Pit boss

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it this grill, first day I had put some steaks on it

    I would recommend this to a friend