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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.3 out of 5 stars with 572 reviews

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89%
would recommend
to a friend

Customers are saying

Customers value the BackBeat FIT Special Edition Wireless Behind-the-Neck Headphones for their excellent sound quality, comfortable and secure fit, and long battery life. Many appreciate the headphones' water resistance and lightweight design, making them ideal for workouts. While some users found the volume and bass could be improved, the overall positive feedback highlights the product's strengths. Minor concerns were also raised regarding the ease of use of the controls and the range of the Bluetooth connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 572 reviews
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Good product, not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not fit snugly into the ear and the volume you get is not particularly high. If you are looking for something that will match your exercise intensity this may not be the right one for you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried nearly every brand of bluetooth headphones, and I swear by this set. It comes in 3 or 4 different colors, but it is a great product. I like the flexibility of the headset, and the sound is better than Beats By Dre.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very comfortable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't even feel them in my ears. It is easy to wear all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, fast connection makes them very easy and nice to use. They're also very adjustable and comfortable, I use them for every piece of my workout. Great battery, simple and smart controls. Nothing I don't love!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Great headphones, at first....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for lightweight bluetooth headphones that were sweat proof for the gym. Got these and loved them. Light, comfortable and easy to use. Love the fact that there are no wires. After two weeks, they stopped working. Kaput. Wont turn on. Fully charged them but nothing. There is no reset function on these. Will be returning/exchanging and hope I just got a bad pair. Exchanging through Plantronics will be a hassle so hopefully Best Buy will come through..

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the Jaybirds but could not get a secure fit. The Backbeats fit great, have decent sound and stay in your ears while running/working out. Some sweat can build up and affect the sound but overall a lot better than JBs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not lound enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to trade this for Powerbeats 2. Pros. comfortable, very good battery life Cons: Not Loud enough

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our BackBeat FIT Bluetooth headset. We are very sorry for your experience. Our customer care group is available any time to address any questions or issues before returning your headset to the place of purchase.

      We will forward your feedback to our product manager for consideration when developing new devices, please don't hesitate to contact us at www.plantronics.com/support if you have any questions or issues regarding our products. Plantronics

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first with buying a set of wireless headphone for working out, however now having these I could never go back to corded phones again. Crisp sound, easy to use, great battery life, great Bluetooth range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Bluetooth head phones fory wife. She loves how long it keeps a charge. Not only does it do a great job playing music, it is very good as a telephone. You can even press and hold down the pause button, Google will ask for you to tell it a command. Ex: "call husband's mobile." It will auto dial her Android Motorola Maxx phone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    BEST EARPHONES.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really!!! I mean that. I'm all about cardio and lifting, and never had they fell off, I've had beats and pretty much any other brand out there. These are the best, worth every penny! And they're super comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is exceptionally comfortable in the middle of a workout, as well as just lounging around. Also, the quality of sound is superb! I would recommend this to anyone over a standard headset piece.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Absolutely LOVE these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Co-worker told me about these for my daughter. I bought a pair for myself and absolutely LOVE them. Very pleased with the sound quality and the battery life. Use them at work home and while working out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great wireless headphones for exercising

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lightweight, wireless headphones are excellent! When working out my husband no longer gets tangled in wires and they charged for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    BEATS Earbuds perfect for runners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beats Wireless Earbuds are incredible. The sound quality is crisp and clear. They are so comfortable I literally forget exactly that I am wearing them. Love the volume control on most revised.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Fit well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stayed in place well. Decent sound. Battery life on short side, 4-5 hrs . Picked up a lot of background noise

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Water resistance

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, very good for working out. Excellent water resitance. Case is just okay, but I never use he armbands anyway

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones synced easily with my iPod Touch. They sound great, and the battery lasts about eight hours. Also, they tell you how much listening time is left when they're turned on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Running Through Bluetooth Headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have experienced the headphones stop working after about and hour into my workout in the gym. The first few times I though it was a glitch. Each time I go to the gym I make sure they have a full charge. However, it has now happened about six times. I have switched Bluetooth headsets while at the gym and they work fine. I think the moisture is getting to the headsets and they seem to short out. They work just fine the next time I use them, so it is the only reason I can come up with why they stop working. They are comfortable though, and stay out of your way during workouts.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      I'm sorry to hear your headset isn't working correctly. If it isn't working after workouts it could be damage to the headset. We can replace that headset. You can use the following url to view the replacement steps.
      http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All Plantronics

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones for exercise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these every time I work out. The battery life is excellent. I only need to change them about once a month, and charging time is less than an hour. They sound fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great fit and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses headphones are comfortable and durable. The sound quality is great with easy to manage controls.

    I would recommend this to a friend
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