Customer Ratings & Reviews
- Model:
- 200480-63
- SKU:
- 4845601
to a friend
Customers are saying
Customers value the BackBeat FIT Special Edition Wireless Behind-the-Neck Headphones for their excellent sound quality, comfortable and secure fit, and long battery life. Many appreciate the headphones' water resistance and lightweight design, making them ideal for workouts. While some users found the volume and bass could be improved, the overall positive feedback highlights the product's strengths. Minor concerns were also raised regarding the ease of use of the controls and the range of the Bluetooth connection.
This summary was generated by AI based on customer reviews.
Hurts to use!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This bluetooth headset is not very comfortable to use and cannot be use to swim, since once you touch the water the bluetooth lose connection with the source!
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Our BackBeat FIT headset has an IP57 waterproof rating that is intended as protection for accidents like rain or spillings, but Bluetooth headsets are not intended for underwater use since Bluetooth signals do not properly disperse through water.
When we design a specific headset we aim to accommodate around 80-90% of different ear shapes and sizes but unfortunately one size (or in this case one style) doesn't fit all. If the headset is uncomfortable to wear or feels too insecure on your ears we do recommend trying a headset with a different wearing style.
We will also forward this feedback to our product managers for them to consider when designing future products, please don't hesitate to contact us at www.plantronics.com/support if you require assistance.
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't think it was worth the money didn't like the way they felt and didn't sound near as good as my 99 dollar bose! When back to the bose
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review and feedback on our BackBeat FIT Bluetooth headphones.
When we design a specific headset we aim to accommodate around 80-90% of different ear shapes and sizes but unfortunately one size (or in this case one style) doesn't fit all. If the headset is uncomfortable to wear, feels too loose or too tight in your ears we do recommend trying a headset with a different wearing style like our BackBeat Sense, GO 3 or Pro.
We will also forward this feedback to our product managers for them to consider when designing future devices, please don't hesitate to contact us at www.plantronics.com/support if you require assistance with our products.
Decent sound but uncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for exercising and for listening to music at work. After a while the piece that rests behind the ear begins tho hurt
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .When we design a specific headset we aim to accommodate around 80-90% of different ear shapes and sizes but unfortunately one size (or in this case one style) doesn't fit all.
If the headset is too uncomfortable to wear or feels too loose or too tight we do recommend trying a headset with a different wearing style. We will forward your feedback to our team for consideration when developing new products.
Good fit, horrible sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had problems with headphones that are truly sweat proof and these headphones where exactly that. Most headphones do not make it passed 20 min. as much as i sweat but these did. But the sound was not good I wear headphones so I can listen to the music I want with these I could here the gyms music over my headphones even with volume turned up. but other then that they had a great fit and where completely sweat proof.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review, we really appreciate your feedback!
The BackBeat Fit's ear tip is designed to allow you to hear your surroundings for security reasons when used outdoors. If you require a headset that allows you to isolate external noise and focus better on your music we'd recommend considering our BackBeat Go 3 instead.
Good headset for someone can use these earbuds.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset was great but, the earbuds hurt my ears. The hook around the ears was to hard no matter which ear tip I used.
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our BackBeat FIT Bluetooth headset, we will forward your feedback to our product manager for consideration when developing new products and accessories. Please don't hesitate to contact us at www.plantronics.com/support if you require assistance with your product.
Battery Life poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They stated that the battery would last 8 hours. I never got that long with my headphones.
No, I would not recommend this to a friendProduct was okay but not what really needed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was okay but i needed retractable ear phones plus it moved around on my neck too much.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review!
Unfortunately we don't manufacture retractable earphones/headphones but we have other Bluetooth headsets with different wearing styles you might like.
Adequate sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for swimming, limited usefulness related to sound and maintaining position
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Our BackBeat FIT has an IP57 waterproof rating as an added layer of protection against sweat, rain or splashes but is not intended for constant submersion or underwater use. In fact Bluetooth technology does not transmit underwater, therefore, no Bluetooth headset can be used underwater. Use in the shower or submersion to clean your headphone for less than 30 mins and above 3 feet should be safe.
Dislike
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hated that after only one use ears started to hurt! They begin to feel uncomfortable
No, I would not recommend this to a friendGood sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buds are large and slightly uncomfortable. Takes a while to adjust after removing.
No, I would not recommend this to a friendDecent but lack good sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were designed for running and didn't cancel out any outside noise
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Yes, these headphones do not block external noise since they are intended for exercising and it is important for the user to be aware of his surroundings.
If you are looking for a Bluetooth headset with excellent sound quality for music listening we would recommend our BackBeat Go 3, Sense or Pro.
Fit funny in the ears
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like the way that they fit in my ear...ended up returning them.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our BackBeat FIT Bluetooth headset. We are very sorry for your experience. Our customer care group is available any time at www.plantronics.com/support to address any questions or issues before returning your headset to the place of purchase.
- Cons mentioned:Volume
Worst product to use as headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought that by buying this product it would be great. It has the worst sound. The volume is extremely low and when used at the gym it I can still hear everything. Regret buying this product. Do not recommend to anyone.
No, I would not recommend this to a friend Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not at all good for swimming but ok got everything else.
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Bluetooth signals do not disperse properly underwater, because of this no Bluetooth headset is ideal for swimming. Our BackBeat FIT was an IP57 waterproof rating that is added as an extra protective layer against sweat, rain and liquid splash accidents but is not intended for underwater submersion or use.
Works ok but not loud enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok but not loud enough .......................
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review and feedback on our BackBeat FIT Bluetooth headset.
If the volume on the headset is not loud enough you might want to ensure your headset and phone's media volume is set to the highest setting. Most phones have different volume levels for calls, notifications and media and even if one of them is high media volume might still be low.
You might also want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone and test.
If the issue is the same we recommend testing the device with another phone to determine if it's on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty from the date of purchase. Please don't hesitate to contact us at www.plantronics.com/support if you require assistance.
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good head set. very good audio quality.
I would recommend this to a friend- Pros mentioned:Battery life, Fit, Sound quality
Great pair of headphones!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great pair of headphones. The bluetooth connection works really well, and the battery life is pretty long (I can go about 4-5 days on a charge, no problem). In addition, I can verify that the waterproofing works, as I accidentally put them in the washing machine and dryer, and expected it to not work, but it is working fine. So while I don't suggest you put in the washer, at least the waterproofing is solid. I use the headphones with my Apple Watch, and the connection is great, as I don't have to lug around my bulky iPhone 6+ anymore. But one thing to note is that you should put your iPhone in airplane mode so that it does not break its bluetooth connection. I found that out the hard way when my workout kept getting interrupted at the gym because the headphones would get confused (or it was the Apple Watch, regardless, it kept dropping my connection to my music). Putting the phone in airplane mode solved the problem. Sound quality is really good, and the controls on the headphones are also simple to use. I do think that the backward track option is a little clunky, but it still works. The headphones fit comfortably on and in your ears. The only part that gets in the way is the strap which sometimes gets caught in my cap, but no really big annoyance. I haven't really tried the phone option yet, because these are mainly used for workouts and the point was for me not to have to lug my phone around and use my Apple Watch instead. Also confirmed that this works well connecting with an iPad too. PROS: long battery life, voice tells you the status of your battery when you turn it on, it's waterproof (laundry washer certified, lol), fits comfortably in your ears, good sound (not a lot of bass, but decent), easy connection, simple controls. CONS: backward track command is clunky, strap can get in the way sometimes, seems to get confused if multiple bluetooth options available, once the battery is low, it starts dying pretty fast (all of these are pretty minor complaints).
I would recommend this to a friend not thrilled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.product works as described, but for the price, i expected more. i dont get the tight ear feel that i do with other ear plugs - feels loose
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our BackBeat Fit Bluetooth headset.
This model is intended to be used for working out, running or during activities where environmental awareness is required. Because of this it is not designed to have a tight seal in your ear. If this model is too uncomfortable, loose or feels insecure while wearing we recommend that you consider our other BackBeat series products, like our BackBeat Go 3, Sense or Pro.
Please don't hesitate to contact us at www.plantronics.com/support if you have any additional feedback or any questions regarding our product.
Dissatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My headphones disconnect on my s6 that's running marshmallow software. It also did the same thing when my phone was running lollipop.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello, in order to troubleshoot connection issues we recommend that you unpair your BackBeat Fit from your phone's Bluetooth settings, restart your phone and then re-pair them in order to create a brand new connection.
If the problem persists you can try the headset with another phone to see if this issue is related to your phone or headset. In case the problem persists on a different phone/device, you can request a replacement through our website at www.plantronics/support
never worn
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very upset at best buy and never will purchase item from them. I askes the sales respresentive if i can return them ans they said yes...tried to return and they said i could not. I had bought them and tried them on and the ear plugs are too big for my ears even the small ones. Tired to return to best buy for exchange and can't even do that...never been used. Customer service is not the best at best buy.
No, I would not recommend this to a friend
