Customer Ratings & Reviews
- Model:
- 87300-13
- SKU:
- 9061161
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the Voyager Legend SE Bluetooth Headset's excellent sound quality, impressive battery life, and comfortable fit. Many also praise its lightweight design and reliable Bluetooth connectivity. However, some users experienced occasional connection issues, and a few found the maximum volume insufficient in noisy environments. Overall, the positive feedback on sound, comfort, and battery life outweighs the reported minor drawbacks.
This summary was generated by AI based on customer reviews.
drops calls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needs to better at staying paired. I think the charging system for Plantronics is flawed. Give me a mini usb not some proprietery plug.
No, I would not recommend this to a frienddidn't work; didn't stay connected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very disappointing. Was supposed to be new version. Didn't find it holding the connection nor did it have features last version had.
No, I would not recommend this to a friendIt's ok....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I wanted. Hard to manipulate with my average hands. Cheaper at other chain store. I saw it almost $20.00 less.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager Legend SE, please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance with your unit!
Bluetooth earpiece
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband love this ear piece but unfortunately we have to keep repurchasing it after awhile due to the amount of use
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your review on our Voyager Legend SE Bluetooth headset.
This model comes with our one year limited warranty, if the unit stops working as intended under normal usage conditions you can request a replacement by following these steps: http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All
Please don't hesitate to contact us at www.plantronics.com/support if you require assistance with our products.
- Cons mentioned:Volume
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not so good volume. Bought this product and was hoping to get rid of my ear bud.
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .That may be an issue with the headset or with the connection between the headset and phone. You might want to try increasing the volume from your phone during a call and also resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone and test.
If the issue is the same we recommend testing the device with another phone to determine if it's on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty. Please don't hesitate to contact us at www.plantronics.com/support if you require assistance.
Clumsy and half works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I find this product clumsy and I haven't been able to answer calls on it or call out. It's just not a great product.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .We recommend that you read the headset's User Guide in order to see how you can manage your calls through the headset. You can view its User Guide here: http://www.plantronics.com/us/media/media-resources/literature/cordless_mobile/voyager-legend_ug_en-us.pdf
If you require technical assistance please don't hesitate to contact us at www.plantronics.com/support
Bad fit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like the fit, makes your ear pop out because of battery thickness. Ear piece keeps popping out also.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager Legend SE.
When we design a specific headset we aim to accommodate around 80-90% of different ear shapes and sizes but unfortunately one size doesn't fit all. If the headset is uncomfortable to wear, feels loose in your ear or just seems like it'll fall regardless of the eartip size you are using we do recommend trying a headset with a different wearing style, for example our Voyager Edge or Explorer 80.
We will also forward this feedback to our product managers for them to consider when designing future products.
It's not bad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plantronics makes a great ear piece but this giant thing that goes behind your ear isn't convenient.
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager Legend SE, this model's earloop serves a double function of being a battery housing but also maximizing the surface area from your headset that touches your ear for improved stability and comfort.
If you'd prefer a headset with a smaller design we recommend that you consider our Voyager Edge, which has the same features as our Voyager Legend but has a lighter and more discreet design. Please don't hesitate to contact us at www.plantronics.com/support if you require assistance.
Great features but unsatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the idea of this product and saw that it had great reviews. The features were great (voice commands, can use on right or left, etc) and it looked very sleek. Unfortunately it would not stay on my ear (perhaps I just have an unusual ear shape?). I may have gotten a faulty one as well because calls did not sound clear. I returned this product.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .If the headset doesn't properly stay on your ear we recommend trying one of the other included ear tip sizes, they make a big difference on most cases.
We aim for a headset's design to fit 80-90% of different ear shapes and sizes but we know that one size doesn't fit all. In case the headset is still uncomfortable we would strongly recommend trying another wearing style (Explorer 50 or Voyager Edge, for example).
lasted a year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.expected to get more than a year as I barely used in the winter months.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Ear piece broke off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear but does not always pick up phone calls
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue.
To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone and test.
If the issue is the same we recommend testing the device with another phone to determine if it's on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty. Please don't hesitate to contact us at www.plantronics.com/support if you require assistance.
Adequate Bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Adequate Bluetooth. Design flaws - sensitive arm to open device., will break easily.
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .The headset is designed to withstand normal day to day use and shouldn't break under normal usage conditions.
In the event that your headset malfunctions, it is covered by our one year limited warranty, and you can request a replacement through our website: www.plantronics.com/support
Uncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price and not comfortable Didn't have too much trouble pairing
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager Legend SE, we will forward your feedback to our team for future consideration when developing new products and accessories. Our customer care group is available anytime at www.plantronics.com/support if you require assistance with your headset!
It's just ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's nothing special and doesn't have all the functions my last one did!
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager Legend SE, please don't hesitate to contact our customer care group any time at www.plantronics.com/support if you require assistance.
serves its purpose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it serves its purpose. I don't like the auto answer when I put it on.
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager Legend, if you don't like or use the headset's wearing sensor functionality you can disable them by using My Headset Updater for Windows. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance.
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great to begin with but had to replace within 2 months.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager Legend SE, please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance.
Not so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks cool but didn't fit right also with certain phones you have to unlock your screen before making a call if you have an iPhone then your fine but if you have anything else then you will shave to unlock your phone screen first. Also the audio isn't that good so I ended up returning it.
No, I would not recommend this to a friendMediocre for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charger doesn't always work right, ill fitting earpiece
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .If the headset isn't charging correctly you may need to clean the charging adapter with a rubbing alcohol swab. If the issue is the same we can replace that device. It has a 1 year warranty from the date of purchase. You can use the following url to view our replacement steps.
http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/SF23248&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement%2Bus&t=All&lang=en_US&popup=false&c=All
Like anemities
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kept switching from phone to voyager like call anounsing.
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so; Delete the headset from your cell phone's list of paired devices. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone. Re-pair the headset with your phone. If this does not fix your issue, we suggest pairing the headset to another cell phone as a test. If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance.
GOOD STAFF BUT NO FOR TRUCK DRIVER!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IS GOOD FOR OFFICE,HOME OR SCHOOL BUT NOT OVER THE ROAD!!
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager Legend SE, please don't hesitate to contact us at www.plantronics.com/support if you require assistance.
